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- Tasks: Lead a team supporting vulnerable young people in their journey to independent living.
- Company: Join a respected Housing Association dedicated to empowering youth in Tower Hamlets.
- Benefits: Enjoy a competitive salary, pension scheme, life assurance, and training opportunities.
- Why this job: Make a real impact in young people's lives while working in a supportive environment.
- Qualifications: Experience in housing support or care settings, with strong communication and supervisory skills required.
- Other info: Full-time role with a rota including weekends; referral bonus available for successful candidates.
The predicted salary is between 27000 - 36000 £ per year.
We’re recruiting a Housing Support Team Leader to join a respected Housing Association’s Young Person Support Service in Tower Hamlets, providing leadership and safeguarding oversight in a psychologically informed environment.
THE ROLE
- You will lead a team delivering high-quality housing-related support to vulnerable young people aged 16–25 within a supported accommodation setting, ensuring safety, empowerment, and progression to independent living.
- Supervise and coach frontline staff to provide consistent and safe service delivery.
- Lead on safeguarding for young people, including 16/17-year-olds, escalating concerns appropriately.
- Ensure risk assessments are conducted, reviewed and implemented effectively.
- Oversee new resident referrals, bookings, and inductions.
- Promote resident involvement through house meetings and engagement opportunities.
- Work closely with Housing Officers and partner agencies to maintain property standards and support tenancy sustainment.
- Maintain accurate records and ensure data protection and confidentiality compliance.
THE CANDIDATE
- We are looking for someone with previous experience in a similar housing support or hostel-based role, with a strong understanding of the needs and challenges faced by vulnerable young people.
- Experience supervising staff in a supported housing or care setting.
- Knowledge of safeguarding procedures and child protection frameworks.
- Ability to work within a psychologically informed environment (PIE).
- Confident communicator with strong partnership working and interpersonal skills.
- Proficient in using IT systems for case management and reporting.
THE CONTRACT
- Full time, 40 Hours per week, including weekends on a rota basis.
- Permanent Contract £32,084.50 per year.
- Plus a range of benefits including pension scheme, life assurance, medical cash back, season ticket loan, and training opportunities.
HOW TO APPLY
To apply for this role, please email a copy of your CV to (url removed) or call on (phone number removed) to discuss the role in more detail! If the role is more suited to someone you know, we offer a £250 referral bonus for every successfully referred candidate.
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Team Leader
✨Tip Number 1
Familiarise yourself with the specific needs and challenges faced by vulnerable young people. Understanding their circumstances will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Highlight your experience in supervising staff within a supported housing or care setting. Be prepared to discuss specific examples of how you've successfully led teams and ensured high-quality service delivery.
✨Tip Number 3
Brush up on your knowledge of safeguarding procedures and child protection frameworks. Being able to articulate your understanding of these areas will show that you're serious about the safety and well-being of the young people you'll be supporting.
✨Tip Number 4
Prepare to discuss your experience working within a psychologically informed environment (PIE). Think of examples where you've applied this approach to enhance the support provided to residents, as it’s a key aspect of the role.
We think you need these skills to ace Housing Support Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Support Team Leader position. Tailor your application to highlight relevant experiences that align with the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in housing support or similar roles. Emphasise your supervisory skills, knowledge of safeguarding procedures, and any relevant IT proficiency.
Write a Compelling Cover Letter: In your cover letter, express your passion for supporting vulnerable young people and detail how your background makes you a suitable candidate. Mention specific examples of your leadership and partnership working skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Service Care Solutions
✨Show Your Leadership Skills
As a Housing Support Team Leader, you'll need to demonstrate your ability to lead and supervise staff effectively. Prepare examples from your past experiences where you successfully managed a team or resolved conflicts, showcasing your leadership style and how it aligns with the role.
✨Understand Safeguarding Procedures
Familiarise yourself with safeguarding policies and child protection frameworks. Be ready to discuss how you've implemented these in previous roles, as this is crucial for ensuring the safety of vulnerable young people in your care.
✨Emphasise Your Communication Skills
Strong communication is key in this role. Think of instances where you've effectively communicated with young people, staff, or partner agencies. Highlight your interpersonal skills and how they contribute to building trust and rapport.
✨Demonstrate IT Proficiency
Since the role requires proficiency in IT systems for case management and reporting, be prepared to discuss your experience with relevant software. Mention any specific tools you've used and how they helped you maintain accurate records and data protection compliance.
