Junior Customer Project Manager - Fibre
Junior Customer Project Manager - Fibre

Junior Customer Project Manager - Fibre

Entry level 20800 - 29000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Coordinate and support the delivery of Fibre services projects.
  • Company: Join a thriving telecoms business in the North West.
  • Benefits: Enjoy hybrid working, 25 days holiday, and your birthday off.
  • Why this job: Kickstart your project management career in a dynamic and supportive environment.
  • Qualifications: Strong organisational skills and proficiency in MS Office required.
  • Other info: Ideal for proactive individuals eager to learn and grow.

The predicted salary is between 20800 - 29000 £ per year.

NMS Recruit have a fantastic opportunity for a Junior Customer Project Manager to join a thriving telecoms business based in the North West. As a Junior Project Manager for Customer Delivery you will play a key role in coordinating and supporting the successful deployment of Fibre services. Working closely with internal teams, external suppliers, and customers you will help ensure projects are delivered on time, within scope, and to high quality standards. This is an excellent opportunity for an organised, proactive individual looking to develop a career in project management within the telecoms or fibre infrastructure sector.

Responsibilities

  • Support end-to-end delivery of customer projects for Fibre services.
  • Coordinate project activities and ensure milestones are met in line with delivery schedules.
  • Liaise with customers, field engineers, network planners, and third-party contractors to ensure smooth execution of project plans.
  • Maintain accurate project documentation including trackers, risk logs, and delivery plans.
  • Provide timely project updates to stakeholders and escalate risks or delays when necessary.
  • Assist with site access arrangements, wayleaves, and customer communications as required.
  • Track and report on delivery KPIs and support continual service improvement.
  • Ensure compliance with health & safety and quality standards throughout the delivery lifecycle.
  • Support the Project Delivery Manager and wider team with administrative and coordination tasks.

Essential Experience

  • Strong organisational and communication skills.
  • Proficient in MS Office (Excel, Outlook, Word) and/or project tracking tools.
  • Ability to manage multiple tasks and prioritise effectively.
  • Strong attention to detail with a proactive, problem-solving mindset.
  • Team player with a willingness to learn and develop project management skills.

Desirable Experience

  • Some experience or knowledge of fibre infrastructure or telecoms delivery.
  • Aware of project management methodologies (e.g., PRINCE2, Agile).
  • Previous experience in a customer-facing role.

Benefits

  • Up to £29,000 DOE
  • Hybrid working
  • Birthday and work anniversary off
  • 25 days holiday plus bank holidays
  • Death in service
  • Additional benefits
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Contact Detail:

NMS Recruit Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Junior Customer Project Manager - Fibre

✨Tip Number 1

Familiarise yourself with the telecoms and fibre infrastructure sector. Understanding the basics of how fibre services are deployed will give you an edge in discussions during interviews and show your genuine interest in the role.

✨Tip Number 2

Network with professionals in project management and the telecoms industry. Attend relevant events or join online forums to connect with others who can provide insights and potentially refer you to opportunities at companies like us.

✨Tip Number 3

Brush up on your organisational and communication skills. Consider volunteering for projects or taking on roles that require coordination and stakeholder management, as these experiences will be invaluable in demonstrating your capabilities.

✨Tip Number 4

Research project management methodologies such as PRINCE2 or Agile. Having a basic understanding of these frameworks will not only help you in the application process but also prepare you for the responsibilities of the role.

We think you need these skills to ace Junior Customer Project Manager - Fibre

Strong Organisational Skills
Excellent Communication Skills
Proficiency in MS Office (Excel, Outlook, Word)
Project Tracking Tools Knowledge
Ability to Manage Multiple Tasks
Effective Prioritisation Skills
Attention to Detail
Proactive Problem-Solving Mindset
Team Player
Willingness to Learn
Knowledge of Fibre Infrastructure or Telecoms Delivery
Awareness of Project Management Methodologies (e.g., PRINCE2, Agile)
Customer-Facing Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Customer Project Manager role. Emphasise your organisational and communication skills, as well as any experience in project management or customer-facing roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the telecoms sector and your proactive approach to project management. Mention specific examples of how you've successfully managed tasks or projects in the past.

Highlight Relevant Skills: In your application, clearly outline your proficiency in MS Office and any project tracking tools you are familiar with. If you have knowledge of fibre infrastructure or project management methodologies like PRINCE2 or Agile, be sure to include that too.

Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team and demonstrate your enthusiasm for the role.

How to prepare for a job interview at NMS Recruit Ltd

✨Showcase Your Organisational Skills

As a Junior Customer Project Manager, you'll need to demonstrate strong organisational abilities. Be prepared to discuss specific examples of how you've successfully managed multiple tasks or projects in the past, highlighting your attention to detail and ability to prioritise effectively.

✨Communicate Clearly and Confidently

Effective communication is key in this role. Practice articulating your thoughts clearly and confidently, especially when discussing your previous experiences. Be ready to explain how you would liaise with various stakeholders, including customers and team members, to ensure smooth project execution.

✨Familiarise Yourself with Project Management Methodologies

While not essential, having some knowledge of project management methodologies like PRINCE2 or Agile can set you apart. Brush up on these concepts and be prepared to discuss how they could apply to the role, even if you haven't used them extensively before.

✨Demonstrate a Proactive Mindset

Employers are looking for candidates who take initiative. During the interview, share examples of how you've proactively solved problems or improved processes in previous roles. This will show that you're not just reactive but also forward-thinking, which is crucial in project management.

Junior Customer Project Manager - Fibre
NMS Recruit Ltd
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  • Junior Customer Project Manager - Fibre

    Entry level
    20800 - 29000 £ / year (est.)
  • N

    NMS Recruit Ltd

    50-100
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