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- Tasks: Assist customers, restock shelves, and maintain store cleanliness.
- Company: Lidl is a dynamic retail company focused on collaboration and support.
- Benefits: Enjoy 30-35 days holiday, 10% discount, and a pension scheme.
- Why this job: Join a supportive team with opportunities for career growth and personal development.
- Qualifications: Experience in fast-paced environments and excellent customer service skills required.
- Other info: Diversity and inclusion are valued; all backgrounds are welcome to apply.
Starting from £12.75 per hour | 25 hour contract | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme
Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.
As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.
In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl. We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.
What you’ll do:
- Be a Lidl expert, helping our customers with their questions, queries and requests
- Efficiently work deliveries as they arrive in store
- Passionately provide excellent customer service
- Proactively keep the bakery topped up by baking fresh goods
- Expertly merchandise and maintain our middle aisles of Non-Food products
What you’ll need:
- Experience working in a fast-paced environment
- Excellent customer service skills
- Flexibility to start a shift early or finish late
- A positive approach to changing priorities
- Drive and passion to work hard and make your store a success
- A smile on your face and a friendly manner to inspire your team and help our customers
What you’ll receive:
- 30-35 days holiday (pro rata)
- 10% in-store discount
- Pension scheme
- Enhanced family leave
- Long service award
- Plus, more of the perks you deserve
You’re Lidl like us. We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.
If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.
Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.
Customer Assistant employer: Lidl GB
Contact Detail:
Lidl GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Assistant
✨Tip Number 1
Familiarise yourself with Lidl's values and culture. Understanding their commitment to teamwork, customer service, and inclusivity will help you align your approach during the interview process.
✨Tip Number 2
Prepare examples from your past experiences that showcase your ability to work in a fast-paced environment and provide excellent customer service. This will demonstrate your suitability for the role.
✨Tip Number 3
Show your enthusiasm for the role by researching Lidl's products and services. Being knowledgeable about what they offer can help you engage more effectively during discussions with the hiring team.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift patterns. Highlighting your willingness to adapt to early starts or late finishes will show that you're committed to supporting the team and meeting customer needs.
We think you need these skills to ace Customer Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and fast-paced environments. Use specific examples that demonstrate your ability to handle customer queries and work efficiently.
Craft a Strong Cover Letter: Write a cover letter that reflects your enthusiasm for the role. Mention your passion for providing excellent customer service and how you can contribute to the team at Lidl.
Showcase Your Flexibility: In your application, emphasise your flexibility regarding shift timings. Mention any previous experience where you adapted to changing priorities or worked varied hours.
Highlight Teamwork Skills: Since Lidl values collaboration, include examples of how you've successfully worked as part of a team in past roles. This will show that you can fit into their supportive environment.
How to prepare for a job interview at Lidl GB
✨Show Your Customer Service Skills
As a Customer Assistant, excellent customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your passion for providing great service.
✨Demonstrate Flexibility
Lidl values flexibility in their staff. During the interview, highlight your ability to adapt to changing priorities and your willingness to work varied shifts. This shows that you're ready to meet the demands of a fast-paced environment.
✨Emphasise Teamwork
Collaboration is important at Lidl. Be sure to discuss your experience working as part of a team and how you contribute to a positive team dynamic. Mention any specific instances where you helped colleagues or worked together to achieve a goal.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the role, team dynamics, or opportunities for progression. This shows your genuine interest in the position and the company.
