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For Companies At a Glance
- Tasks: Lead daily FM operations, manage contracts, and ensure high service standards.
- Company: Join a national facilities management organisation with a strong reputation.
- Benefits: Enjoy a competitive salary, company car allowance, and generous annual leave.
- Why this job: Be part of a dynamic team driving service improvements and innovation.
- Qualifications: Experience in operations management and strong technical knowledge in M&E services required.
- Other info: Flexibility to travel across the Midlands and North West is essential.
The predicted salary is between 55000 - 60000 £ per year.
CBW Staffing Solutions are seeking an experienced Operations Manager with a strong Mechanical & Electrical (M&E)/Technical background to join our national FM client’s growing team, managing FM contracts across a range of sectors including retail, NHS healthcare sites, commercial office real estate, and logistics operations.
Your area of responsibility will span the Midlands up to the North West, working out of their regional office in Northwich, Cheshire.
Package:
- Competitive salary between £55,000 - £60,000 per annum (depending on experience)
- Company car or car allowance up to £5,000 per annum
- Core hours are Monday - Friday (40 hours per week)
- 25 days annual leave plus bank holidays
- Generous workplace pension scheme
- Training, development & progression opportunities
Responsibilities:
- Lead and manage the day to day operations of FM services across multiple client contracts
- Directly manage a Works Scheduler and Technical Supervisor, with 7 indirect reports (Maintenance Engineers)
- Ensure all planned and reactive maintenance is delivered efficiently, on time, and in line with client expectations and SLAs
- Monitor performance and compliance across sites, ensuring high standards of safety, quality, and technical delivery
- Build and maintain strong relationships with clients, acting as the primary point of contact for operational matters
- Drive service improvements, cost efficiencies and innovation across your contracts
- Oversee contract budgets, resource allocation and performance reporting
Requirements:
- Proven experience in an Operations Manager role or similar, ideally within hard FM/M&E services
- Strong technical knowledge of building services and maintenance (Mechanical & Electrical)
- Experience managing multi-site FM contracts across various sectors (retail, healthcare, office & logistics)
- Confident leadership skills with experience managing both direct and indirect reports
- Full UK Driving Licence and flexibility to travel across the Midlands and North West as required
Interested? Apply with a full & up to date CV or contact Aaron Rutter at CBW Staffing Solutions.
FM Operations Manager employer: CBW Staffing Solutions
Contact Detail:
CBW Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FM Operations Manager
✨Tip Number 1
Familiarise yourself with the specific sectors mentioned in the job description, such as retail and healthcare. Understanding the unique challenges and requirements of these industries will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those with experience in M&E services. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to provide examples of how you've driven service improvements and cost efficiencies in previous roles.
✨Tip Number 4
Research the company’s values and recent projects. Tailoring your conversation to align with their goals and demonstrating your enthusiasm for their work can set you apart from other candidates.
We think you need these skills to ace FM Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, particularly within the FM and M&E sectors. Use specific examples that demonstrate your ability to manage multi-site contracts and lead teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities and requirements listed in the job description. Emphasise your technical knowledge of building services and your leadership skills, and explain why you are a great fit for the role.
Highlight Relevant Experience: In your application, focus on your previous roles that involved managing FM contracts across various sectors. Include metrics or achievements that showcase your success in improving service delivery and operational efficiency.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for an Operations Manager role.
How to prepare for a job interview at CBW Staffing Solutions
✨Showcase Your Technical Knowledge
As an FM Operations Manager, you'll need a strong Mechanical & Electrical background. Be prepared to discuss your technical expertise and how it has helped you manage FM contracts effectively in the past.
✨Demonstrate Leadership Skills
Highlight your experience in leading teams, especially managing both direct and indirect reports. Share specific examples of how you've motivated your team and improved performance across multiple sites.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world situations. Think of examples where you've successfully handled challenges related to maintenance delivery or client relationships.
✨Understand the Company’s Values and Goals
Research the national facilities management organisation and understand their mission. Be ready to explain how your values align with theirs and how you can contribute to their goals, particularly in driving service improvements and cost efficiencies.
