Operations Manager/Senior Manager
Operations Manager/Senior Manager

Operations Manager/Senior Manager

London Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the development and implementation of Business Continuity Management across a prestigious bank.
  • Company: Join a renowned international bank located in the heart of London.
  • Benefits: Enjoy competitive pay, professional growth opportunities, and a dynamic work environment.
  • Why this job: Make a real impact by ensuring operational resilience and compliance in a fast-paced financial setting.
  • Qualifications: Experience in Business Continuity Management within European financial services is essential.
  • Other info: Candidates must have the right to work in the UK; sponsorship is not available.

The predicted salary is between 48000 - 84000 £ per year.

Prestigious International Bank based in the City of London, are looking to recruit a Business Continuity Manager. The BC Manager is responsible for developing, enhancing, implementing, and maintaining an effective Business Continuity Management (BCM) and Operational Resilience framework across the bank. This role ensures the bank is resilient and prepared to respond to business disruptions, minimise impact on operations, customers, and ensure regulatory compliance with all applicable regulation.

Main responsibilities will include:

  • Own, implement, enhance and maintain the Bank’s BCM & OR framework in line with regulatory requirements, the Parent Bank’s policy and industry best practices.
  • Own the Bank’s BCM & OR policy and regularly review and update Bank’s BCM & OR policy, procedures, and plans.
  • Co-ordinate with departments to conduct Business Impact Analysis (BIA) to identify critical processes, resources, recovery objectives and dependencies.
  • Work with departments to design, develop, and maintain department level Business Continuity Plans (BCP) and a Bank-wide Business Continuity Plan.
  • Support department in identifying appropriate recovery strategies taking into consideration their recovery objective, Bank’s recovery objectives, regulatory requirements and cost.
  • Communicate the business recovery objectives to the IT department and provide feedback into IT disaster recovery plan to ensure the plan aligns with the business requirements.
  • Ensure BCM & OR practices comply with UK regulatory requirements (e.g., FCA, PRA, Bank of England) and the Parent Bank’s requirements.
  • Provide periodic reports and dashboard to the Bank’s Senior Management on effectiveness of the BCM & OR framework, including any BCM & OR risks.
  • Identify potential threats and assess risks to business continuity and develop mitigation strategies.
  • Conduct regular risk assessments and scenario analysis to evaluate the effectiveness of BCM & OR framework.
  • Collaborate with Risk & ALM and Compliance & Legal departments to integrate BCM & OR into the bank’s overall risk management framework and operational resilience framework.
  • Collaborate with HR & Admin department and provide feedback on Bank’s Communication.

To be considered for this position, ideal candidates must have the following experience and skills:

  • Practical experience in a senior role in a similar European financial services organization with responsibility for Business Continuity Management.
  • An understanding of and/or experience/qualification of Business Continuity Management and operational resilience principles and best practices (Business Continuity Institute).
  • In depth awareness of business continuity, operational resilience and risk management.
  • Good understanding of UK regulatory requirements on operational resilience and outsourcing requirements.
  • Basic project management capabilities including chairing working group meetings, managing work streams, scheduling project action plans, cost/benefit assessment, engagement with third party service providers, etc.
  • Experience across banking business lines (corporate/wholesale banking, traded and capital markets, settlement and clearing) will be of particular value to this role although deep skills and expertise in all business lines is not expected.
  • Familiarity with cross-border aspects of current and incoming UK and European BCM & OR regulation would be extremely advantageous.
  • Strong presentation skills – providing one-to-one, structured training, and management reporting to staff at all levels of the Bank.
  • Excellent communication skills are critical to ensure risk and control understanding is embedded throughout the business.

Candidates must also have the right to work in the UK. I’m afraid sponsorship isn’t offered for this position.

Due to the high volume of CVs that we receive, only successful candidates will be contacted. Thank you for your time and patience.

Operations Manager/Senior Manager employer: IPOE Consulting

As a prestigious International Bank located in the heart of the City of London, we pride ourselves on being an exceptional employer that values employee growth and development. Our collaborative work culture fosters innovation and resilience, providing ample opportunities for professional advancement while ensuring compliance with regulatory standards. With a focus on employee well-being and a commitment to maintaining a supportive environment, we offer unique advantages such as competitive benefits and the chance to make a meaningful impact in the field of Business Continuity Management.
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Contact Detail:

IPOE Consulting Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager/Senior Manager

✨Tip Number 1

Network with professionals in the banking and financial services sector, especially those involved in Business Continuity Management. Attend industry events or webinars to connect with potential colleagues and learn about the latest trends and best practices.

✨Tip Number 2

Familiarise yourself with the specific regulatory requirements related to operational resilience in the UK. Understanding the FCA, PRA, and Bank of England regulations will not only enhance your knowledge but also demonstrate your commitment to compliance during interviews.

✨Tip Number 3

Prepare to discuss real-life scenarios where you successfully implemented Business Continuity Plans or managed crises. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your problem-solving skills and experience.

✨Tip Number 4

Research StudySmarter and our values, as well as our approach to Business Continuity Management. Tailoring your conversation to align with our mission can help you stand out as a candidate who is genuinely interested in joining our team.

We think you need these skills to ace Operations Manager/Senior Manager

Business Continuity Management
Operational Resilience
Risk Management
Regulatory Compliance
Business Impact Analysis (BIA)
Business Continuity Plans (BCP)
Project Management
Stakeholder Engagement
Scenario Analysis
Communication Skills
Presentation Skills
Analytical Skills
Problem-Solving Skills
Collaboration Skills
Understanding of UK Financial Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in Business Continuity Management and operational resilience. Use specific examples from your previous roles that demonstrate your ability to implement and maintain BCM frameworks.

Craft a Strong Cover Letter: Write a cover letter that clearly outlines your understanding of the role and how your skills align with the responsibilities listed in the job description. Mention your familiarity with UK regulatory requirements and any relevant qualifications.

Highlight Relevant Skills: In your application, emphasise your project management capabilities and experience across banking business lines. Be sure to mention any specific training or certifications related to Business Continuity Management.

Showcase Communication Skills: Since excellent communication skills are critical for this role, provide examples of how you've effectively communicated complex information to various stakeholders in your previous positions. This could include presentations, training sessions, or reports.

How to prepare for a job interview at IPOE Consulting

✨Understand the Regulatory Landscape

Familiarise yourself with UK regulatory requirements related to operational resilience and business continuity. Be prepared to discuss how these regulations impact the bank's operations and your approach to compliance.

✨Demonstrate Your Experience

Highlight your practical experience in business continuity management within a financial services context. Use specific examples to illustrate how you've successfully implemented BCM frameworks or handled disruptions in previous roles.

✨Showcase Your Communication Skills

Since excellent communication is critical for this role, practice articulating complex concepts clearly and concisely. Prepare to discuss how you would communicate recovery objectives and collaborate with various departments.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to identify potential threats and develop mitigation strategies. Think of scenarios you’ve encountered in the past and be ready to explain your thought process and the outcomes.

Operations Manager/Senior Manager
IPOE Consulting
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