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- Tasks: Assist customers, drive sales, and maintain store presentation across two locations.
- Company: Join a well-respected brand known for quality and customer service.
- Benefits: Enjoy 33 days of annual leave, employee discounts, and a cash health plan.
- Why this job: Perfect for those who love retail and want to grow in a dynamic environment.
- Qualifications: Retail experience, strong communication skills, and a passion for customer service required.
- Other info: Must be able to travel between Cheadle and Manchester stores.
Location: this position covers 2 stores, one in Cheadle and the other in central Manchester.
Hours: 38 hours across 5 days, inclusive of weekends.
Salary: £13.43 P/H
Benefits include:
- Generous annual leave (33 days!)
- Employee discounts.
- Cash Health Plan.
- Loyalty and Contribution Awards.
We are looking for a passionate and customer-focused Sales Assistant to represent a well-respected brand, in two of our key locations. You will be responsible for driving sales, delivering excellent customer service, and ensuring that the in-store brand presentation meets the highest standards.
Key Responsibilities:
- Greeting customers, offering expert advice and guiding them through their sale.
- Use company sales techniques to convert opportunities into sales and meet targets.
- Assisting senior staff members with visual merchandising.
- Maintain a clean, well-stocked, and inviting store at all times.
- Handle customer queries and complaints effectively, ensuring customer satisfaction and timely resolution.
- Complete stock takes and ensure stock accuracy.
- Continuously build product knowledge through training and self-learning, sharing insights with store colleagues.
- Represent company values and uphold brand standards, including dress code and conduct.
The ideal candidate will have/be:
- Retail Sales Experience, ideally within a premium brand, preferably homeware is essential.
- Able to travel between the two stores on set required days.
- Strong customer service and communication skills.
- A self-motivated individual who enjoys working in a fast-paced environment.
- Resilience and professionalism under pressure, with a positive and polite attitude at all times.
To apply, please submit your CV and cover letter as soon as possible or call (phone number removed) and ask for Molly.
Contact Detail:
Dynamite Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarise yourself with the brand and its products. Understanding the unique selling points of the homeware items will help you engage customers effectively and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Prepare to discuss your previous retail experience, especially in premium brands. Be ready to share specific examples of how you've successfully driven sales or handled customer complaints, as this will showcase your relevant skills.
✨Tip Number 3
Highlight your flexibility and willingness to travel between the two store locations. This shows that you're committed to the role and can adapt to the needs of the business, which is a key requirement for this position.
✨Tip Number 4
Demonstrate your customer service skills by preparing to role-play common scenarios you might encounter in-store. This will help you convey your ability to handle queries and complaints effectively, which is crucial for this role.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant retail sales experience, especially within premium brands. Emphasise any experience you have in homeware or similar sectors to align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to drive sales. Mention specific examples of how you've successfully handled customer queries or complaints in the past.
Showcase Your Skills: Clearly outline your strong communication skills and ability to work under pressure. Use bullet points to make these skills stand out, and relate them to the responsibilities mentioned in the job description.
Highlight Flexibility: Since the role requires travel between two stores, mention your willingness and ability to work across both locations. This shows your commitment and flexibility, which are key traits for this position.
How to prepare for a job interview at Dynamite Recruitment
✨Show Your Passion for Customer Service
As a Sales Assistant, your ability to connect with customers is crucial. Be prepared to share examples of how you've provided excellent customer service in the past, and express your enthusiasm for helping customers find what they need.
✨Demonstrate Product Knowledge
Familiarise yourself with the products the company offers, especially if they are homeware items. During the interview, mention any relevant experience or knowledge you have about similar products, as this will show your commitment to learning and your ability to assist customers effectively.
✨Highlight Your Teamwork Skills
Since you'll be working alongside senior staff and other team members, it's important to demonstrate your ability to collaborate. Share experiences where you've successfully worked in a team environment, particularly in retail settings.
✨Prepare for Situational Questions
Expect questions that assess how you would handle specific situations, such as dealing with a difficult customer or managing stock accuracy. Think of examples from your past experiences that showcase your problem-solving skills and resilience under pressure.
