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For Companies At a Glance
- Tasks: Assist customers with service needs and manage service bookings.
- Company: Join Ford and Slater, a leading family-run DAF Truck dealer in the UK.
- Benefits: Enjoy a competitive salary and potential for career growth.
- Why this job: Be part of a supportive team in a dynamic environment with a strong community focus.
- Qualifications: No specific experience required; just a passion for customer service.
- Other info: Opportunity to work in a friendly, family-oriented atmosphere.
The predicted salary is between 24000 - 36000 £ per year.
Ford and Slater are one of the UK’s largest DAF Truck dealers group with 16 locations from Norwich to Birtley in the North East, employing over 900 staff whilst remaining a family run business. We currently have an exciting new vacancy for a Service Advisor at our Norwich depot.
As a Service Advisor, we can offer you:
- A competitive salary (depending on your Service Advisor experience)
Service Advisor employer: FORD & SLATER LIMITED
Contact Detail:
FORD & SLATER LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor
✨Tip Number 1
Research Ford and Slater thoroughly before your interview. Understand their values, services, and the specific role of a Service Advisor within their operations. This knowledge will help you demonstrate your genuine interest in the company.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you successfully resolved issues or improved customer satisfaction, as this is crucial for a Service Advisor role.
✨Tip Number 3
Familiarise yourself with DAF trucks and their services. Being knowledgeable about the products you’ll be advising on can set you apart from other candidates and show your commitment to the role.
✨Tip Number 4
Network with current or former employees of Ford and Slater if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Service Advisor. Tailor your application to highlight relevant experience and skills that match what Ford and Slater are looking for.
Craft a Compelling CV: Make sure your CV is up-to-date and clearly outlines your previous experience in customer service or automotive roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your suitability for the Service Advisor position.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific reasons why you want to work for Ford and Slater and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at FORD & SLATER LIMITED
✨Know the Company
Before your interview, take some time to research Ford and Slater. Understand their values, history, and what makes them one of the largest DAF Truck dealers in the UK. This knowledge will help you demonstrate your genuine interest in the company.
✨Showcase Your Customer Service Skills
As a Service Advisor, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. Highlighting your communication skills and ability to empathise with customers will set you apart.
✨Familiarise Yourself with DAF Trucks
Having a basic understanding of DAF trucks and their services can give you an edge. Brush up on common issues, maintenance practices, and the types of services offered. This will show your enthusiasm for the role and your commitment to learning.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and growth opportunities within the company. This not only shows your interest but also helps you assess if the company is the right fit for you.
