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For Companies At a Glance
- Tasks: Support engineers and manage client requests in a dynamic office environment.
- Company: Join a leading facilities maintenance provider with a strong reputation in HVAC and M&E.
- Benefits: Enjoy a competitive salary, training opportunities, and a supportive team culture.
- Why this job: Perfect for gaining hands-on admin experience while contributing to a diverse and inclusive workplace.
- Qualifications: Previous admin experience is preferred; must be proactive and able to work in a team.
- Other info: Located in Sevenoaks, this role offers a chance to grow within a respected industry.
The predicted salary is between 21000 - 22000 £ per year.
A well-established, hard services provider within facilities maintenance has a requirement for an experienced service helpdesk administrator to provide high quality service to their clients, liaising with the Contract's Managers as well as a team of HVAC service engineers and building maintenance engineers. Role will be based from their office in Sevenoaks.
As a Junior Administrator, you will be:
- Working with MS Office packages
- Checking all incoming emails daily and responding in a timely manner
- Managing the day-to-day running of the engineer's diary
- Answering all incoming client requests
- Dealing with all customer queries, complaints, and problem solving
- Assisting engineers with any day-to-day issues
This role would be suitable for someone looking to gain more experience in an administrator role. You must be able to work on your own initiative but also in a team environment.
You will have training provided and should have experience in an administrator role. You must be within a commutable distance to Sevenoaks.
Salary: £21-22k basic dependent on experience + package + pension.
Contact Hannah at the specialist recruitment agency and business within HVAC, M&E and Utilities.
Tech-people are the leading recruitment business and agency within M&E and Construction. We are committed to attracting and providing a diverse workforce that reflects the communities in which our clients and stakeholders operate, helping to facilitate an environment that enables everyone to fulfil their potential.
Contact Detail:
Tech-People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Administrator
✨Tip Number 1
Familiarise yourself with MS Office packages, especially Excel and Outlook, as these are crucial for the Junior Administrator role. Consider taking a quick online course or tutorial to brush up on your skills, which will show your commitment to the position.
✨Tip Number 2
Practice your communication skills, both written and verbal. Since you'll be liaising with clients and engineers, being able to convey information clearly and professionally is key. Role-play scenarios with friends or family to build confidence.
✨Tip Number 3
Research the company and its services thoroughly. Understanding their operations and values will help you tailor your conversations during interviews and demonstrate your genuine interest in the role and the organisation.
✨Tip Number 4
Network with professionals in the facilities maintenance sector. Attend local events or join online forums related to HVAC and building maintenance. This can provide valuable insights and potentially lead to referrals that could enhance your application.
We think you need these skills to ace Junior Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in administration and customer service. Emphasise any previous roles where you managed diaries, handled emails, or dealt with client queries.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your ability to work independently and as part of a team, and express your enthusiasm for gaining more experience in an administrative role.
Highlight Relevant Skills: In your application, focus on your proficiency with MS Office packages and any experience you have with managing communications or problem-solving in a customer service context.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Tech-People
✨Familiarise Yourself with MS Office
Since the role involves working with MS Office packages, make sure you brush up on your skills. Be prepared to discuss your experience with these tools and how you've used them in previous roles.
✨Demonstrate Your Communication Skills
As a Junior Administrator, you'll be answering client requests and dealing with queries. During the interview, showcase your ability to communicate clearly and effectively, perhaps by sharing examples of how you've handled customer interactions in the past.
✨Show Your Problem-Solving Abilities
The job requires dealing with complaints and problem-solving. Think of specific instances where you've successfully resolved issues, and be ready to discuss these scenarios to highlight your critical thinking skills.
✨Emphasise Teamwork and Initiative
This role requires both independent work and collaboration with a team. Be prepared to talk about times when you've worked well in a team, as well as situations where you've taken the initiative to solve problems or improve processes.
