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- Tasks: Supervise and maintain the estate's external grounds to a high standard.
- Company: Join Ballymore, a leading property developer committed to quality and community.
- Benefits: Enjoy a permanent contract with a 40-hour work week, Monday to Friday.
- Why this job: Be part of a dynamic team, enhancing living spaces and delivering exceptional service.
- Qualifications: Must have supervisory experience and a full UK driving licence.
- Other info: Regular training sessions and opportunities for personal development included.
The predicted salary is between 30000 - 42000 £ per year.
Location of work: London City Island (Residential Development right next to Canning Town Station)
Hours of work: 40 per week, Mon to Fri
Contract: Permanent
The successful candidate must hold a full UK clean drivers license.
Duties & Responsibilities
- Hands on Yard Person role.
- To ensure the external grounds of the estate and building externals are maintained to a high standard at all times.
- Ensure all supervisory duties are carried out to the Property Managers instructions.
- Keep records of staff lateness, sickness, appointments and holidays.
- Carry out supplies stock takes monthly.
- Deliver exceptional customer service to the management team and all residents whom you come into contact with.
- Attend regular training sessions.
- Ensure the staff uniform is worn and standards of appearance are maintained at all times.
- Always ensure that the necessary Health & Safety signs are displayed and procedures followed for all chemicals and equipment before carrying out any work.
- Ensure the yard team polish all steel fittings i.e. signage, bollard lights and handrails.
- Ensure the yard team are removing cobwebs from rails, benches, fencing lobbies and door canopies.
- Ensure that the bin rooms are cleaned and disinfected as well as all the deposited items removed.
- Ensure that water features are free from leaves and rubbish following SOP guidelines.
- Maintain a high standard of work throughout the estate.
- Carry out regular jet washing of the external areas, including the bridge, as and when required.
- Ensure the yard team water plants, maintain cleanliness of all external paths, roads, plant beds and gardens to the estate, ensuring all litter and cigarette ends are regularly swept up.
- Ensure that all works are carried out as per specification.
- Attend monthly meetings with your line manager and working colleagues.
- Report any damage or defects immediately.
- Ensure that all your equipment is kept in good working order, reporting any faults to your manager.
- Ensure you address all residents, visitors and staff in accordance to the company standards at all times.
- Regularly attend on-the-job staff customer care and in-house training courses.
- Report all external maintenance issues to include damaged light bollards, trip hazards etc. to your manager.
Skills, Experience & Qualifications
- Previous supervisory / manager experience (Advantageous)
- Proven experience within a Yard/Cleaning role within a residential or commercial setting (Required)
- Full UK Driving license (Required)
- Strong communication skills
- Ability to motivate team
Ballymore operate as an equal opportunities employer.
Estate Cleaning Supervisor employer: Ballymore Group
Contact Detail:
Ballymore Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Cleaning Supervisor
✨Tip Number 1
Familiarise yourself with the specific duties listed in the job description. Understanding the expectations for maintaining high standards in cleaning and grounds management will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight any previous supervisory experience you have, especially in a cleaning or yard role. Be prepared to discuss how you've motivated teams and ensured high standards in past positions.
✨Tip Number 3
Since customer service is key in this role, think of examples where you've delivered exceptional service in previous jobs. Being able to share these experiences will show that you can meet the expectations of the management team and residents.
✨Tip Number 4
Make sure you have a full UK driving licence, as it's a requirement for the position. If you have any relevant certifications related to health and safety or cleaning standards, be ready to mention those too.
We think you need these skills to ace Estate Cleaning Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervisory roles and cleaning positions. Emphasise any previous work in residential or commercial settings, as well as your ability to motivate a team.
Craft a Strong Cover Letter: In your cover letter, address the specific duties mentioned in the job description. Explain how your skills and experiences align with the responsibilities of the Estate Cleaning Supervisor role, particularly your commitment to maintaining high standards and delivering exceptional customer service.
Highlight Your Driving License: Since a full UK driving license is a requirement, make sure to mention this prominently in both your CV and cover letter. This shows you meet one of the essential criteria for the position.
Showcase Communication Skills: Demonstrate your strong communication skills by providing examples of how you've effectively interacted with team members, management, and residents in past roles. This is crucial for the supervisory aspect of the job.
How to prepare for a job interview at Ballymore Group
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of an Estate Cleaning Supervisor. Familiarise yourself with the specific duties mentioned in the job description, such as maintaining high standards of cleanliness and ensuring health and safety procedures are followed.
✨Demonstrate Leadership Skills
Since this role involves supervising a team, be prepared to discuss your previous supervisory experience. Share examples of how you've motivated a team, handled conflicts, or improved team performance in past roles.
✨Showcase Your Communication Skills
Effective communication is key in this position. Be ready to explain how you would address residents and staff according to company standards, and provide examples of how you've successfully communicated in challenging situations before.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think about potential scenarios you might face in this role, such as dealing with a maintenance issue or managing staff lateness, and prepare your responses accordingly.
