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- Tasks: Manage retirement homes, ensuring safety and compliance while liaising with surveyors and contractors.
- Company: Retirement Security provides affordable, accessible homes for a thriving retirement community.
- Benefits: Enjoy a competitive salary, full-time hours, and the chance to make a real impact in residents' lives.
- Why this job: Join a supportive team dedicated to enhancing the quality of life for retirees in a vibrant community.
- Qualifications: HND/C in property management or relevant experience; strong customer service and organisational skills required.
- Other info: Office-based role with site visits; driving licence and car access needed.
The predicted salary is between 32000 - 48000 £ per year.
Salary: £40,000 per annum
Hours: Full time (37.5 hours per week)
Location: Office based with site visits
Responsible to: Estates Director
Job Summary: At Retirement Security we offer affordable homes within a happy and secure environment carefully designed for ease of access, in which our residents (Owners) enjoy their retirement and thrive in an active supportive community. We currently have a rare opportunity for an experienced Estates Manager to join our team.
Main Duties & Responsibilities:
- To oversee the management of an established portfolio of retirement homes (Courts) within England and Wales, utilising your sound knowledge of building safety, health & safety and building maintenance.
- To review reports and liaise effectively with Court Surveyors, particularly in regard to life-cycle/quinquennial reports and annual reviews.
- To assist with appointments, disputes and/or termination of Surveyors and Contractors.
- To manage the health & safety contract to ensure compliance.
- To manage the block insurance contract and assist with administering claims.
- To consider applications for alterations and sign-off on works.
- To interpret leases, service charge budgeting and associated legislation to ensure compliance and monitor processes.
- To conduct site visits and lead on meetings with Surveyors, Contractors, Court Board of Directors, Court Management and Owners.
- To undertake other reasonable duties appropriate to the role.
What we are looking for:
- Minimum HND/C in a property-related subject or significant relevant experience.
- Experience in property management.
- Ability to analyse data and interpret complex information to inform smart decision making.
- High level customer service skills and the ability to build and maintain key relationships.
- Good attention to detail and confident using Microsoft Excel.
- Excellent organisational and time management skills.
- A full UK driving licence and access to your own car.
Estates Manager employer: Retirement Security Ltd
Contact Detail:
Retirement Security Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estates Manager
✨Tip Number 1
Familiarise yourself with the specific regulations and legislation related to property management in retirement homes. Understanding these nuances will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience with retirement homes. Attend relevant industry events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing properties, particularly any challenges you've faced and how you overcame them. This will showcase your problem-solving skills and ability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Demonstrate your customer service skills by preparing examples of how you've successfully built relationships with clients or stakeholders in past roles. This is crucial for the Estates Manager position, where maintaining key relationships is essential.
We think you need these skills to ace Estates Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management and any qualifications related to the role. Emphasise your knowledge of building safety and health & safety regulations, as these are crucial for the Estates Manager position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating supportive communities and your commitment to maintaining high standards in property management. Mention specific examples from your past roles that demonstrate your ability to manage relationships with surveyors and contractors effectively.
Highlight Relevant Skills: Clearly outline your skills in data analysis, customer service, and organisational abilities. Use bullet points to make these stand out, ensuring they align with the job requirements listed in the job description.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Estates Manager role.
How to prepare for a job interview at Retirement Security Ltd
✨Showcase Your Property Management Experience
Be prepared to discuss your previous roles in property management. Highlight specific examples where you successfully managed properties, dealt with contractors, or handled disputes. This will demonstrate your relevant experience and understanding of the role.
✨Demonstrate Your Knowledge of Health & Safety
Since the role involves managing health and safety compliance, brush up on relevant regulations and best practices. Be ready to explain how you've ensured compliance in past positions and how you would approach this responsibility in the new role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare scenarios related to managing alterations, handling disputes, or interpreting leases. Think through your responses to show your analytical skills and decision-making process.
✨Emphasise Your Customer Service Skills
As the role requires high-level customer service, be ready to share examples of how you've built and maintained relationships with clients or stakeholders. Highlight your communication skills and ability to handle difficult situations with professionalism.
