Relief Support Worker

Salary & Location

£12.60 per hour, plus rolled up holiday pay

Wolverhampton, West Midlands

Relief/Bank

Role Overview

We’re looking for warm, caring, and proactive Relief Support Workers to join our dedicated team at Firsbrook House in Wolverhampton. You’ll offer person-centred care and support throughout the night, fostering a safe and welcoming environment for individuals with mental health needs in this 24‑hour supported living service. Firsbrook House comprises 36 flats, supporting both general needs and individuals requiring 1:1 assistance with daily living skills, health and medication prompts, and emotional or practical support.

As part of a motivated team, you’ll work both independently and collaboratively to ensure residents enjoy fulfilling lifestyles. Your unique ability to communicate with people from diverse backgrounds and to defuse situations will be invaluable.

The service is in a convenient location in the Whitmore Reans area, close to shops and accessible by public transport, with free on‑site parking.

Shift Details

As a Creative Support Bank Staff member, you’ll access our free app to pick up shifts nationwide, with clear service and shift details, including directions. Weekly pay and the flexibility to fit shifts around your lifestyle.

Qualifications & Experience

At least twelve months prior experience supporting people with mental health needs is essential. You should be able to work independently, communicate effectively, and bring a calming presence.

Application Procedure

Vacancy Reference Number: 89374.

Applications must be submitted via the Creative Support website using the vacancy reference number. Applications are reviewed as they are received; we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – this post will not be open to sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.

In order to apply, please read the job description then complete the online application form using the links above. You can also download a copy of our application form using the links above. Completed application forms must be submitted to our Head Office address (below) or emailed to recruitment@creativesupport.co.uk to be considered for the vacancy. If you have not received a response within 10 working days of the closing date, please accept this as notification of an unsuccessful application. Unsuccessful applicants must wait 6 months before reapplying.

If you require any advice on completing your application form, please call us on 0161 236 0829.

Recruitment Department, Creative Support Ltd, Wellington House, 131 Wellington Road South, Stockport, SK1 3TS

Equality, Diversity & Inclusion

We are a passionate, inclusive, and anti‑racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.