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- Tasks: Support the Manager in daily operations and deliver person-centred support to Service Users.
- Company: Join a dedicated team focused on enhancing the lives of individuals in supported housing.
- Benefits: Enjoy a collaborative work environment with opportunities for training and professional development.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive setting.
- Qualifications: NVQ Level 2 in Health and Social Care and two years of care experience required.
- Other info: A full driving licence and personal vehicle are essential for this role.
The predicted salary is between 30000 - 42000 £ per year.
Responsible To: Service Manager/Team Leader or other Manager as designated by the company
Short Description: The Senior Support Assistant is responsible for delivering Service User centred support through the efficient operation of a number of Supported housing unit(s) and staff allocated to them in compliance with company processes and procedures.
Specific Duties: The SSA will be specifically responsible for:
- Supporting the Manager or Team Leader in day to day operations of supported housing unit(s)
- Maximisation of Service User interests by liaising with internal and external stakeholders
- Maintenance and implementation of a person centred support plan for each Service User
- Personal delivery of physical and mental support to Service Users
- Maintain safeguarding the rights and dignity of each Service User
- Routine communication of Service User development to interested stakeholders
- Effective control of Service User financials
- Fostering of a positive environment in which Service Users and staff actively engage
- Regular conduct of open and transparent two-way communication with Service Users and staff
- Maintaining the cleanliness, quality, security and safety of each home and individual service user accommodation
- Delivery of training to subordinate staff to maximise staff competence
- Attending and actively participating in review meetings
- Successfully achieving the individual objectives set by the company
- Enhancing current operations through continuous improvement
- Provision of staff cover where appropriate
Generic Duties: In addition to specific responsibilities, the SSA also be responsible for ensuring:
- the maintenance of confidentiality of all information unless otherwise permitted by management
- full compliance with company's vision, values, policies and procedures
- compliance with legislation and GSCC Code of Conduct as reflected in company procedures
- undergo training and professional development as directed by the company
- work in a manner that promotes team work and a collegial environment
- active and positive promotion of the company's image and brand
- other duties that may be assigned by management
Qualifications: The following qualification, skills and experience are required for this role:
- NVQ Level 2 or equivalent in Health and Social Care with a minimum of two years experience of care-working within a supported living environment. And working towards QCF/NVQ Level 3
- Strong living skills that can be transferred to service users i.e. all daily living skills etc.
- Competence in the use of Microsoft Office and Internet applications
- Strong English spoken, listening and written communication skills
- Full driving licence and use of own car to support Service Users
Contact Detail:
Templewood Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Support Assistant/ House Manager
✨Tip Number 1
Familiarise yourself with the principles of person-centred care. Understanding how to implement and maintain a person-centred support plan will be crucial in your role as a Senior Support Assistant. This knowledge will not only help you during interviews but also demonstrate your commitment to the values we uphold at StudySmarter.
✨Tip Number 2
Network with professionals in the health and social care sector. Attend local events or join online forums where you can connect with others who work in supported living environments. Building these relationships can provide valuable insights and potentially lead to referrals for job opportunities, including those at StudySmarter.
✨Tip Number 3
Showcase your experience in delivering training to staff. Highlighting your ability to enhance team competence will set you apart from other candidates. Be prepared to discuss specific examples of how you've successfully trained others and improved service delivery in previous roles.
✨Tip Number 4
Demonstrate your understanding of safeguarding practices. Being able to articulate how you would maintain the rights and dignity of service users is essential. Prepare to discuss scenarios where you've had to advocate for service users or ensure their safety in past positions.
We think you need these skills to ace Senior Support Assistant/ House Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in health and social care, particularly in supported living environments. Emphasise your NVQ qualifications and any specific skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting service users. Mention specific examples of how you've successfully implemented person-centred support plans or improved operations in previous roles.
Highlight Communication Skills: Given the importance of communication in this role, ensure you provide examples of how you've effectively communicated with stakeholders, service users, and team members in your application.
Showcase Continuous Improvement: Discuss any initiatives you've taken to enhance operations or improve service delivery in your previous positions. This demonstrates your commitment to continuous improvement, which is key for this role.
How to prepare for a job interview at Templewood Recruitment
✨Showcase Your Experience
Be prepared to discuss your previous experience in care-working, especially within a supported living environment. Highlight specific examples where you've successfully implemented person-centred support plans or improved service user outcomes.
✨Demonstrate Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Be ready to explain how you would maintain open and transparent communication with both service users and staff.
✨Understand the Company Values
Familiarise yourself with the company's vision, values, and policies. During the interview, express how your personal values align with theirs and how you can contribute to promoting the company’s image positively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle challenging situations. Think of examples from your past experiences where you effectively managed conflicts or enhanced team collaboration.
