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For Companies At a Glance
- Tasks: Manage key accounts, attend client meetings, and ensure client satisfaction.
- Company: Join a leading firm in electronic security with a strong reputation.
- Benefits: Enjoy flexible working hours and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values relationships and innovation.
- Qualifications: Experience in electronic security and account management is essential.
- Other info: Attend social events to strengthen client relationships.
The predicted salary is between 36000 - 60000 £ per year.
The role of Account Manager is to manage key accounts and provide a first line of contact for clients. This will include attending regular client meetings, quoting for new and existing accounts, and maintaining a good working relationship with the client base. Building new relationships and growth of existing client revenue.
Duties & Responsibilities
- Liaise with Senior Sales team regarding account requirements.
- Liaise with Service Desk regarding outstanding works.
- Attend regular periodic client meetings (drop in for coffee/catch up).
- Discuss service levels with clients and obtain evidence of client satisfaction/dissatisfaction.
- Support Senior Sales Team with quoting requirements.
- Ensure quotes at client/Account Manager request are sent to account support team to be compiled in a timely manner.
- Ensure Client PPMs are completed in accordance with Client expectations.
- Ensure quoted works are completed in accordance with client expectations.
- Ensure Client call outs are completed in accordance with Client expectations.
- Manage client expectations in relation to client SLAs, stock delays, etc.
- Ensure contract renewals are upheld and aim to grow the overall spend with the account.
- Introduction of new technologies, and informing clients of any existing that are not being fully utilised.
- Attending social events in partnership with our clients and technology partners, these may be outside of normal working hours however there may be an expectation to attend.
- Carry out any other reasonable tasks as may be assigned by the Senior Management Team.
Contact Detail:
Complete Security Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - MUST HAVE EXPERIENCE IN ELECTRONIC SECURITY
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in electronic security. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving industry.
✨Tip Number 2
Network with professionals in the electronic security field. Attend industry events, webinars, or local meetups to connect with potential colleagues and clients. Building these relationships can give you insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed key accounts in the past. Highlight your ability to build relationships and grow revenue, as these are crucial skills for the role.
✨Tip Number 4
Research StudySmarter's client base and understand their needs. Tailoring your approach to show how you can add value to our existing clients will set you apart from other candidates.
We think you need these skills to ace Key Account Manager - MUST HAVE EXPERIENCE IN ELECTRONIC SECURITY
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in electronic security and account management. Use specific examples of how you've successfully managed key accounts and built client relationships.
Craft a Compelling Cover Letter: In your cover letter, emphasise your understanding of the electronic security industry. Mention any relevant technologies you’ve worked with and how you can contribute to the company's growth and client satisfaction.
Showcase Your Communication Skills: Since the role involves regular client meetings and relationship management, demonstrate your strong communication skills in your application. Provide examples of how you've effectively liaised with clients and resolved issues.
Highlight Your Problem-Solving Abilities: Discuss instances where you've successfully managed client expectations or resolved conflicts. This will show your potential employer that you can handle challenges and maintain client satisfaction.
How to prepare for a job interview at Complete Security Recruitment
✨Showcase Your Electronic Security Experience
Make sure to highlight your previous experience in electronic security during the interview. Be prepared to discuss specific projects or accounts you've managed, and how your expertise can benefit their client base.
✨Demonstrate Relationship-Building Skills
Since the role involves managing key accounts and maintaining client relationships, share examples of how you've successfully built and nurtured client relationships in the past. This will show your potential employer that you understand the importance of client satisfaction.
✨Prepare for Client Meeting Scenarios
Anticipate questions about how you would handle various client meeting scenarios. Think about how you would approach discussing service levels, addressing client dissatisfaction, or introducing new technologies to clients.
✨Understand Their Client Expectations
Research the company’s existing client base and their expectations. Being knowledgeable about their clients will demonstrate your commitment to understanding their needs and how you can help meet those expectations.
