At a Glance
- Tasks: Lead operations for new grocery store openings and ensure efficient processes.
- Company: Join a dynamic startup aiming to revolutionise the UK grocery market.
- Benefits: Enjoy a competitive salary and the chance to grow with a fast-paced team.
- Why this job: Be part of an exciting journey, making a real impact in a unique retail concept.
- Qualifications: Experience in retail operations or supply chain management is essential.
- Other info: Frequent travel between store locations is required, especially during launches.
The predicted salary is between 36000 - 60000 £ per year.
Location: Central London
Position Type: Full-Time
Reporting to: CEO
Start Date: Immediate preferred
About us: We are a group of start up and retail experts, launching a new grocery concept in the UK. We are ambitious, dynamic and on a mission to create something exciting and unique. We're fast-moving, so flexibility, ownership, and a willingness to jump in wherever needed are key. You'll be joining a team where no job is too small or too big, and speed matters. If you're motivated by building from scratch, driving impact, and growing with a company, we'd love to meet you.
About the role: We’re looking for an experienced Operations Manager to take full ownership of operations across our growing retail footprint. This role requires someone who can be hands-on when needed but also structured and process-driven enough to lay the foundation for sustainable growth. You’ll be responsible for ensuring our operations are efficient, scalable, and always customer ready.
- Store Launch & Operations: Lead operational setup for new store openings — from layout planning to stock arrival and tech implementation.
- Process Design & Implementation: Build and refine end-to-end operational processes that support long-term scale. Work closely with the tech team to ensure business processes are supported by tech as much as possible.
- Inventory & Supply Chain: Work cross-functionally to ensure inventory is moving as planned, shelves are stocked, and back-of-house systems are functioning smoothly.
- Tech & Systems Management: Coordinate with the tech team to ensure the day-to-day functioning of in-store tech and payment systems, ensuring minimal downtime.
- Health & Safety Compliance: Set and maintain health and safety standards in line with regulations.
- Team Onboarding & Training: Support training and onboarding of store staff, including process documentation and best practices.
- Travel: Regular travel required between store locations, especially during launch and setup periods.
- 3PL Coordination: Oversee/collaborate with third-party logistics partners as needed.
- Manage metrics and KPIs around store productivity, shrinkage, and stock availability (in collaboration with commercial).
What We’re Looking For:
- Proven experience in store operations and/or supply chain management — ideally in retail, FMCG, or startup environments.
- Strong ability to design and implement scalable operational processes.
- Comfortable working in fast-paced, hands-on environments where roles may stretch beyond their title.
- Willingness to travel frequently and be on-site as needed.
- Immediate availability is ideal.
Compensation: competitive package
Contact Detail:
Mount Venture Capital Fund Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager– UK Grocery Retail Startup
✨Tip Number 1
Familiarise yourself with the grocery retail landscape in the UK. Understanding current trends, challenges, and innovations in this sector will help you demonstrate your knowledge during discussions and interviews.
✨Tip Number 2
Network with professionals in the grocery retail and operations management fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed operations or supply chains in previous roles. Highlight your ability to implement processes that drive efficiency and scalability, as these are key for the role.
✨Tip Number 4
Showcase your adaptability and hands-on approach. Be ready to explain how you've thrived in fast-paced environments and how you can contribute to a startup culture where flexibility and ownership are essential.
We think you need these skills to ace Operations Manager– UK Grocery Retail Startup
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations management, particularly in retail or startup environments. Use specific examples that demonstrate your ability to design and implement scalable processes.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the grocery retail sector and your understanding of the company's mission. Mention how your skills align with their needs, especially in areas like store launch and inventory management.
Showcase Flexibility and Initiative: In your application, emphasise your ability to adapt to fast-paced environments and your willingness to take on various roles. Provide examples of past experiences where you demonstrated ownership and initiative.
Highlight Team Collaboration: Discuss your experience working cross-functionally, especially with tech teams and logistics partners. Illustrate how you've successfully collaborated to improve operational efficiency and customer readiness.
How to prepare for a job interview at Mount Venture Capital Fund
✨Show Your Hands-On Experience
Make sure to highlight your previous roles where you were directly involved in store operations or supply chain management. Share specific examples of how you contributed to successful store launches or improved operational processes.
✨Demonstrate Flexibility and Adaptability
Given the fast-paced nature of the startup environment, be prepared to discuss situations where you had to adapt quickly to changes. Emphasise your willingness to take on various tasks and how you thrive in dynamic settings.
✨Discuss Process Design Skills
Prepare to talk about your experience in designing and implementing scalable operational processes. Provide concrete examples of how your initiatives led to efficiency improvements or cost savings in previous roles.
✨Highlight Team Collaboration
Since the role involves working cross-functionally, be ready to share experiences where you collaborated with different teams, such as tech or logistics. Discuss how you ensured smooth communication and coordination to achieve common goals.