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For Companies At a Glance
- Tasks: Engage with clients about quotes and manage day-to-day account enquiries.
- Company: Join a well-respected company recently acquired by the UK's largest in their industry.
- Benefits: Enjoy 22-27 days holiday, healthcare cashplan, and discounts on gym memberships.
- Why this job: Experience a supportive culture with career progression and no cold calling involved.
- Qualifications: Customer service/sales experience required; GCSE Maths and English at grade C or equivalent.
- Other info: Full-time role with Monday to Friday hours and every other Saturday.
The predicted salary is between 26000 - 28000 ÂŁ per year.
Our client, who are a well-respected and highly-reputed, have recently been acquired by the UKs largest organisation within their industry and as a result, are looking for local people to join their rapidly expanding teams. Although they are a large company, they maintain their “small and independent” culture so finding local applicants who can go above and beyond for their clients is very important to them.
The role will involve speaking to clients about their quotes and dealing with day-to-day enquiries about their account. There will be NO COLD CALLING involved and every customer you speak to will either have made an enquiry or have been a previous client. There will also be a small amount of Administration involved in this role, so we are looking for someone who is comfortable with both of these elements.
Experience/skills required:
- Telephone based Customer Service/Sales experience is essential
- Minimum grade C or equivalent in Maths and English at GCSE level
- Good written and verbal English
- Proven team working skills
- Ability to work in a fast paced environment
- Accuracy and attention to detail
- A passionate and entrepreneurial mindset (Many of their most successful business opportunities have come from team members!)
- Ambitious (Our client only promotes from within, everyone in a leadership position started out as a Sales Consultant– They give you all the tools, all they ask from you is the desire to succeed.)
What’s in it for you?!
Our successful and growing client offers employees the support and training to get your career to where you want it to be. They offer excellent training and development schemes with accelerated career progression. Starting salaries are ÂŁ26,000 and go up to ÂŁ28,000 depending on experience. Hard work is very much rewarded in this company and as a result, salaries are regularly reviewed.
Other benefits include:
- 22 days holiday, increasing to 27 days through service (plus bank holidays)
- Access to a Healthcare Cashplan
- Company funded professional qualifications
- Enhanced maternity & paternity policies
- Cycle to work loan scheme
- Discount on gym membership
- Access to hundreds of highstreet retailer discounts
- Employee Assistance Programme (EAP) to support employees outside of work
This is a full time, permanent role with Monday to Friday hours of 8.30am -5pm and every other Saturday 9am-12pm.
Contact Detail:
The Recruiters Room Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant
✨Tip Number 1
Familiarise yourself with the company culture and values. Since they maintain a 'small and independent' feel despite being part of a larger organisation, showing that you understand and align with their ethos can set you apart from other candidates.
✨Tip Number 2
Prepare to discuss your previous customer service or sales experiences in detail. Be ready to share specific examples of how you've gone above and beyond for clients, as this is a key trait they are looking for in applicants.
✨Tip Number 3
Highlight your teamwork skills during any interactions. Since they value team working abilities, be prepared to discuss how you've successfully collaborated with others in past roles to achieve common goals.
✨Tip Number 4
Demonstrate your ambition and entrepreneurial mindset. Think of ways you can contribute to the company's growth and be ready to share ideas on how you could help improve client relationships or streamline processes.
We think you need these skills to ace Sales Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your telephone-based customer service and sales experience. Use specific examples that demonstrate your ability to handle client enquiries and your attention to detail.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Mention how your entrepreneurial mindset aligns with their culture and how you can contribute to their team.
Showcase Teamwork Skills: In your application, emphasise your proven teamwork skills. Provide examples of how you've successfully collaborated with others in a fast-paced environment.
Highlight Ambition and Growth: Express your ambition and desire for career progression in your application. Mention how you are eager to take advantage of the training and development opportunities offered by the company.
How to prepare for a job interview at The Recruiters Room
✨Show Your Customer Service Skills
Since the role involves speaking to clients about their quotes and handling enquiries, it's crucial to demonstrate your customer service experience. Prepare examples of how you've successfully resolved customer issues or provided exceptional service in previous roles.
✨Highlight Your Teamwork Experience
The company values team working skills highly. Be ready to discuss instances where you've collaborated with others to achieve a common goal. This will show that you can thrive in their 'small and independent' culture while being part of a larger organisation.
✨Demonstrate Attention to Detail
Accuracy is key in this role, especially when dealing with client accounts and administration tasks. Bring up specific examples from your past work where your attention to detail made a difference, whether it was catching an error or ensuring a task was completed correctly.
✨Express Your Ambition
The company promotes from within, so it's important to convey your ambition and desire to succeed. Share your career goals and how you see this position as a stepping stone towards achieving them. This will resonate well with their ethos of nurturing talent from within.
