Start Hiring Start Appying
Start Appying

StudySmarter Job Board

Customer Service Adviser
Apply now
Job Board
Companies
Hays
Customer Service Adviser

Customer Service Adviser

Bristol Full-Time 14 £ / hour No home office possible
H

Customer Services Advisor – August Start

Your new company
You\’ll be joining the existing permanent helpdesk team as part of our Hays temping team working within the public sector.
Hours – 08:30 to 16:30
On site – Monday to Friday
Duration – 2 Months Temp

Your new role
You will answer incoming queries via phone and email channels to effectively provide advice and solutions, duties include:

  • Be contacted by phone and email to offer tailored advice.
  • Support with issues like finance, accommodation, and visas (training provided).
  • Log interactions and refer to specialist teams as needed.
  • Use judgement to handle sensitive or complex queries.
  • Assist with service improvements and student feedback.
  • Adapt quickly to new systems and processes.

    • What you\’ll need to succeed

  • Experience in a customer-facing or advisory role
  • Clear, professional communication skills
  • Ability to manage sensitive issues with discretion
  • Strong organisation and time management
  • Confident using databases and digital tools
  • Flexible, proactive, and keen to learn

    • What you need to do now

    If you\’re interested in this role, click \’apply now\’ to forward an up-to-date copy of your CV, or email your CV to with the reference
    If this job isn\’t quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
    #

    H

    Contact Detail:

    Hays Recruiting Team

    View Hays Profile
    Customer Service Adviser
    Hays
    H
    Similar positions in other companies
    UK’s top job board for Gen Z
    discover-jobs-cta
    Discover now
    >