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For Companies At a Glance
- Tasks: Lead a dynamic team in luxury retail, driving sales and building client relationships.
- Company: Join an exclusive luxury retail brand in Manchester, known for high-end fashion and exceptional service.
- Benefits: Enjoy a competitive package with OTE up to £50,000 and opportunities for personal growth.
- Why this job: Be part of a vibrant team, showcase coveted pieces, and make a real impact on client experiences.
- Qualifications: Passion for fashion, strong communication skills, and a knack for building relationships are essential.
- Other info: This role offers a chance to train others and represent a prestigious brand.
The predicted salary is between 36000 - 60000 £ per year.
Are you passionate about high-end fashion, exceptional service, and cultivating long-term relationships? This is your opportunity to become a key player in one of the most exclusive luxury retail environments in Manchester. You’ll be at the heart of a dynamic team, engaging with a loyal clientele and showcasing some of the most coveted pieces in the industry.
The Supervisor is responsible for driving sales by curating client relationships, exceeding goals, and leading by example. Through product knowledge, elevated operational responsibilities, and inventory management acumen, the Supervisor creates an exceptional and unique experience for both the internal and external client supporting our brand.
- Lead by example and train other team members on standards and expectations to include Product Knowledge, Selling Standards, Visual Merchandising, and Policy & Procedures.
- Achieve sales goals through selling, building, and maintaining client relationships and adhering to all CRM requirements.
- Assist and follow up with Clients on special orders, repairs, and custom requests.
- Display a thorough comprehension of, and remain up to date on, Product Knowledge and Company news.
- Maintain visual integrity of the Store, by conducting regular floor walk-throughs to review and ensure all product merchandising standards have been met.
- Be a positive role model representing the brand at all times.
- Participate in the training of all staff through one-on-one training sessions as well as assisting in conducting store meetings to communicate store updates and company initiatives.
Contact Detail:
Elite Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with the luxury retail market in Manchester. Understanding the local clientele and their preferences will help you stand out during interviews, as you'll be able to demonstrate your knowledge of the industry and how it relates to the brand.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you've trained or mentored team members. Be prepared to share specific examples of how you’ve successfully led a team to achieve sales goals or improve customer service.
✨Tip Number 3
Prepare to discuss your approach to building and maintaining client relationships. Think of strategies you've used in the past to engage customers and create loyalty, as this is crucial for the Supervisor role.
✨Tip Number 4
Stay updated on current fashion trends and the brand's latest collections. Being knowledgeable about the products will not only impress during your interview but also show your genuine passion for the luxury retail sector.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Supervisor in luxury retail. Highlight your passion for high-end fashion and exceptional service in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in luxury retail or supervisory roles. Emphasise your skills in client relationship management, sales achievements, and product knowledge.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the brand and the luxury retail environment. Mention specific examples of how you've driven sales and trained team members in previous roles.
Showcase Your Knowledge: In your application, demonstrate your understanding of the luxury retail market. Mention any relevant trends, brands, or products that you are knowledgeable about to show your commitment to staying informed.
How to prepare for a job interview at Elite Associates
✨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for high-end fashion and exceptional service during the interview. Share personal experiences or stories that highlight your passion for luxury retail, as this will resonate well with the hiring team.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Prepare examples of how you've successfully trained or mentored team members in the past. Highlight your ability to motivate others and maintain high standards in a retail environment.
✨Know Your Products
Familiarise yourself with the brand's products and current trends in luxury retail. Being knowledgeable about the items you’ll be selling will not only impress the interviewers but also show that you're ready to engage with clients effectively.
✨Emphasise Relationship Building
Discuss your experience in building and maintaining client relationships. Provide specific examples of how you've exceeded sales goals through exceptional customer service and follow-up, as this is crucial for the role.
