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- Tasks: Provide expert-level support for Microsoft Exchange and related technologies.
- Company: Join a dynamic team focused on secure systems and high-profile user support.
- Benefits: Enjoy a competitive salary, bonus, and full benefits package.
- Why this job: Make a real impact in a collaborative environment while enhancing your IT skills.
- Qualifications: Strong understanding of Microsoft Exchange and related collaboration tools required.
- Other info: Permanent role with travel to London; SC/DV Clearance needed.
The predicted salary is between 46200 - 57600 £ per year.
We are hiring for a 3rd Line Exchange Support Engineer to be based in Basingstoke with some travel to other sites in London. This is a permanent role and requires SC and DV Clearance. Salary on offer is between £55K - £60K + Bonus and Full Benefits. You will either hold SC/DV Clearance or be eligible.
Are you a reliable and driven IT professional with a passion for Microsoft Exchange and Collaboration Technologies? Do you thrive in a team-oriented environment and want to make a real impact? If so, this is your opportunity to work on secure systems and support a high-profile user community.
Responsibilities:As a 3rd Line Exchange Support Engineer, you will be part of a dedicated 3rd Line and Engineering team, providing expert-level support for Microsoft Exchange and related technologies. You will assist a high-profile user community via an incident logging system and receive specialist training on legacy infrastructure.
Your Experience & Skills:- Microsoft Exchange (2013 or later) – Strong understanding of Exchange architecture, services, and troubleshooting.
- Collaboration & Communication Tools – Experience with LCS, OCS, LYNC, and SharePoint (2003/2007/2010).
- SharePoint Expertise – Experience with SharePoint Designer, workflows, and web parts.
- Active Directory (AD) – Deep knowledge of forest/domain architecture, replication, and disaster recovery.
- Exchange Components – Proficiency in Exchange Database, OWA, Mail Flow, Public Folders, Free/Busy, and clustering (CCR, SCC, SCR & LCR).
- Backup & Recovery – Experience with backup applications, Exchange database restoration, and high availability features.
- Security & Networking – Understanding of ISA, VPN, RAS, DNS, SAN, and Server Hardware/RAID.
- Troubleshooting & Monitoring Tools – Proficiency in using Exchange Best Practice Analyzer, MPS Reports.
- ITIL Best Practices – Familiarity with ITIL methodologies for structured service management.
Please apply for immediate interview!
Exchange Support Engineer - DV/SC Clearance (Basingstoke) employer: The JM Longbridge Group
Contact Detail:
The JM Longbridge Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Exchange Support Engineer - DV/SC Clearance (Basingstoke)
✨Tip Number 1
Make sure to brush up on your knowledge of Microsoft Exchange, especially versions 2013 and later. Familiarise yourself with its architecture and services, as this will be crucial during any technical discussions or interviews.
✨Tip Number 2
Since the role requires SC/DV Clearance, ensure you understand the clearance process and be prepared to discuss your eligibility. Highlight any previous experience working in secure environments to demonstrate your reliability.
✨Tip Number 3
Network with professionals in the IT community, particularly those who have experience with Microsoft Exchange and collaboration tools. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 4
Familiarise yourself with ITIL best practices, as they are essential for structured service management. Being able to discuss how you've applied these methodologies in past roles can set you apart from other candidates.
We think you need these skills to ace Exchange Support Engineer - DV/SC Clearance (Basingstoke)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Microsoft Exchange and related technologies. Emphasise your understanding of Exchange architecture, troubleshooting skills, and any relevant certifications.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for IT and collaboration technologies. Mention your experience with tools like SharePoint and Active Directory, and explain how you can contribute to the team-oriented environment.
Highlight Relevant Experience: In your application, focus on specific projects or roles where you've successfully supported Microsoft Exchange or similar systems. Use metrics to demonstrate your impact, such as improved system uptime or user satisfaction.
Showcase Your Security Knowledge: Since this role requires SC/DV Clearance, mention any relevant security training or experience you have. Highlight your understanding of security protocols and networking concepts that are crucial for this position.
How to prepare for a job interview at The JM Longbridge Group
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with Microsoft Exchange and related technologies in detail. Highlight specific projects or challenges you've faced, and how you resolved them. This will demonstrate your strong understanding of Exchange architecture and troubleshooting skills.
✨Understand the Importance of Security Clearance
Since this role requires SC/DV clearance, be ready to discuss your eligibility or current status. Familiarise yourself with the implications of working in a secure environment and how it relates to your previous roles. This shows your awareness of the responsibilities that come with the position.
✨Emphasise Team Collaboration Skills
As the role involves working within a dedicated team, share examples of how you've successfully collaborated with others in past positions. Discuss any experiences where teamwork led to improved outcomes, especially in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about common issues related to Exchange support and how you would approach them. Practising these scenarios can help you articulate your thought process clearly during the interview.
