Administrator

Administrator

London Part-Time No home office possible
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At a Glance

  • Tasks: Join our team as an Administrator, handling daily office tasks and ensuring smooth operations.
  • Company: Thomas Franks is a unique catering business focused on fresh food and exceptional service.
  • Benefits: Enjoy free meals, discounts, enhanced leave, and excellent career progression opportunities.
  • Why this job: Work in a vibrant school environment with a passionate team dedicated to quality and customer care.
  • Qualifications: Previous experience in a busy office, proficiency in Excel and Word, and strong organisational skills required.
  • Other info: This role is part-time, term-time only, offering flexibility and a supportive work culture.

A fabulous independent day school for girls and part of a large group of schools, set in the heart of gorgeous Notting Hill, London. Catering for about 565 students and teachers, we offer a core feeding of lunch and mid-morning snack. We also provide catering for two other locations next door to this location. There will be some amount of hospitality offering at this location. This is a term-time only contract working 40 weeks a year, operating Monday to Friday.

We are looking for an Administrator to join our team at one of our prestigious locations in London. You will ideally have previous experience of working within a busy environment as an Administrative Assistant or Office Assistant. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.

Key responsibilities:
  • Ensure weekly site book work is completed on time and accurately according to weekly return tick sheet.
  • Ensure cash up is completed daily.
  • Prepare and hand over weekly banking to the school.
  • Complete hospitality sheet for the BOH and FOH.
  • Print the labels per request.
  • Process all the invoices daily and get reports weekly.
  • Fill HACCP for the hot and cold hold food records.
  • Run reports for PDQ machines.
  • Ensure student numbers are updated and communicated to kitchen and Front of House.
  • Respond to customer queries.
  • Ensure the highest standard of customer care is performed at all times.
  • Ensure all written correspondence is correct, accurate and to the required standard.
  • Assist management team with daily checking of all due diligence.
  • Flexibility to assist Front of House if the need arises (i.e. staff illness or increased numbers).
  • To carry out any other duty as reasonably asked by the management team.
You will have the following skills:
  • Experience of working within a busy office environment processing invoices, updating stock sheets, inputting data.
  • Experience with Excel, Word, Office.
  • An all-round team player.
  • Organised with attention to detail.
Benefits:
  • Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
  • Free meals on duty.
  • Volunteers leave - up to one day per year.
  • Enhanced maternity, paternity and adoptive leave.
  • Cycle to work scheme.
  • Recommend a friend bonus.
  • Unrivalled individual training and development.
  • Well established apprenticeship programme.
  • Team & company social events.
  • Employee assistance programme.
  • Workplace pension.
  • Excellent career progression within a leading independent contract caterer.

About us: Thomas Franks is a founder-led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.

Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.

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Contact Detail:

Thomas Franks Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Administrator

✨Tip Number 1

Familiarise yourself with the specific responsibilities of the Administrator role. Understanding tasks like processing invoices and managing customer queries will help you demonstrate your knowledge during the interview.

✨Tip Number 2

Highlight your experience in busy office environments. Be ready to share examples of how you've successfully managed multiple tasks, as this is crucial for the role.

✨Tip Number 3

Showcase your proficiency in Excel and Word. Consider preparing a brief demonstration of your skills or discussing specific projects where you used these tools effectively.

✨Tip Number 4

Emphasise your teamwork abilities. Since the role involves working closely with others, be prepared to discuss how you've contributed to team success in previous positions.

We think you need these skills to ace Administrator

Experience in a busy office environment
Invoice processing
Data entry and management
Proficiency in Microsoft Excel
Proficiency in Microsoft Word
Attention to detail
Organisational skills
Customer service skills
Ability to work as part of a team
Flexibility to assist in various roles
Strong communication skills
Time management skills
Ability to handle cash and banking procedures
Knowledge of HACCP principles

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in administrative roles, particularly in busy environments. Emphasise your skills in processing invoices, using Excel and Word, and any customer service experience.

Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific responsibilities from the job description, such as ensuring accurate weekly site book work and responding to customer queries.

Highlight Relevant Skills: In your application, clearly outline your organisational skills and attention to detail. Provide examples of how you've successfully managed tasks in previous roles, especially those related to hospitality or office administration.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no spelling or grammatical errors. This reflects your attention to detail, which is crucial for the Administrator role.

How to prepare for a job interview at Thomas Franks Ltd

✨Show Your Organisational Skills

As an Administrator, you'll need to demonstrate your ability to stay organised. Bring examples of how you've managed multiple tasks in a busy environment, and be ready to discuss your methods for keeping everything on track.

✨Familiarise Yourself with the Role

Make sure you understand the key responsibilities listed in the job description. Be prepared to discuss how your previous experience aligns with these tasks, especially around processing invoices and managing customer queries.

✨Highlight Teamwork Experience

This role requires you to be an all-round team player. Share specific examples of how you've successfully collaborated with others in past roles, particularly in high-pressure situations or during busy periods.

✨Prepare Questions About the Company

Show your interest in the school and its values by preparing thoughtful questions. Ask about their approach to catering and how they ensure high standards of customer care, which will demonstrate your enthusiasm for the role.

Administrator
Thomas Franks Ltd
Location: London
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