Finnish Speaking Customer Service Advisor
Finnish Speaking Customer Service Advisor

Finnish Speaking Customer Service Advisor

Sunderland Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers in Finnish, resolving queries and providing top-notch support.
  • Company: Join MTrec Commercial, a leader in the industry with a stellar reputation.
  • Benefits: Enjoy training, development opportunities, and a friendly team environment.
  • Why this job: Be part of an award-winning team with great progression potential and a supportive culture.
  • Qualifications: Fluency in Finnish and a passion for customer service are essential.
  • Other info: Easily accessible offices located in a vibrant area.

The predicted salary is between 28800 - 43200 £ per year.

Company Benefits:

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices
  • Great progression opportunities!

The Company You'll Work for:

MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a...

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Contact Detail:

MTrec Commercial Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Finnish Speaking Customer Service Advisor

✨Tip Number 1

Familiarise yourself with the company culture and values. Research MTrec Commercial and their client to understand what they stand for, as this will help you align your responses during any interviews.

✨Tip Number 2

Brush up on your Finnish language skills, especially in a customer service context. Practising common phrases and scenarios can give you an edge when demonstrating your language proficiency.

✨Tip Number 3

Prepare to discuss your previous customer service experiences. Think of specific examples where you resolved issues or provided exceptional service, as these will showcase your suitability for the role.

✨Tip Number 4

Network with current or former employees if possible. They can provide insights into the interview process and what the team values, which can be invaluable in helping you stand out.

We think you need these skills to ace Finnish Speaking Customer Service Advisor

Fluency in Finnish
Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Empathy and Patience
Attention to Detail
Time Management
Teamwork and Collaboration
Adaptability
Conflict Resolution
Multitasking Abilities
Technical Proficiency with Customer Service Software
Positive Attitude
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific requirements for the Finnish Speaking Customer Service Advisor position. Highlight key skills and experiences that align with what the company is looking for.

Tailor Your CV: Customise your CV to reflect your relevant experience in customer service, particularly any roles where you used Finnish. Emphasise your communication skills and any training or development you've undertaken that relates to the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to work in a team. Mention why you want to join this award-winning team and how you can contribute to their success.

Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are formatted neatly. A polished application reflects your attention to detail.

How to prepare for a job interview at MTrec Commercial

✨Showcase Your Language Skills

As a Finnish Speaking Customer Service Advisor, it's crucial to demonstrate your fluency in Finnish during the interview. Be prepared to answer questions in Finnish and discuss your experience using the language in a customer service context.

✨Highlight Teamwork Experience

Since the company prides itself on a friendly team environment, share examples of how you've successfully worked in teams before. Discuss any collaborative projects or experiences that showcase your ability to contribute positively to a team.

✨Emphasise Adaptability and Learning

With training and development opportunities available, it's important to convey your willingness to learn and adapt. Share instances where you've quickly picked up new skills or adapted to changes in a work environment.

✨Research the Company Culture

Understanding the company's values and culture can give you an edge. Familiarise yourself with their mission and any recent achievements, so you can align your answers with what they value most in their employees.

Finnish Speaking Customer Service Advisor
MTrec Commercial
Location: Sunderland
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  • Finnish Speaking Customer Service Advisor

    Sunderland
    Full-Time
    28800 - 43200 £ / year (est.)
  • M

    MTrec Commercial

    50-100
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