Finnish Speaking Customer Service Advisor
Finnish Speaking Customer Service Advisor

Finnish Speaking Customer Service Advisor

Sunderland Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist customers in Finnish, resolving queries and providing top-notch service.
  • Company: Join MTrec Commercial, a leader in customer service solutions with a stellar reputation.
  • Benefits: Enjoy training opportunities, a friendly team, and great career progression.
  • Why this job: Be part of an award-winning team and make a real impact in customer satisfaction.
  • Qualifications: Fluency in Finnish and a passion for helping others are essential.
  • Other info: Easily accessible offices located in a vibrant area.

The predicted salary is between 28800 - 43200 £ per year.

Company Benefits:

  • The opportunity to work with an award-winning team who are at the pinnacle of their industry
  • Incredibly friendly team working environment
  • Training and Development opportunities
  • Easily Accessible offices
  • Great progression opportunities!

The Company Youll Work for:

MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a...

Finnish Speaking Customer Service Advisor employer: MTrec Commercial

At MTrec Commercial, we pride ourselves on being an exceptional employer, offering a vibrant and supportive work culture that fosters collaboration and growth. Our Finnish Speaking Customer Service Advisors benefit from comprehensive training and development opportunities, ensuring career progression within our award-winning team, all while enjoying easily accessible offices and a friendly atmosphere that makes every day rewarding.
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Contact Detail:

MTrec Commercial Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Finnish Speaking Customer Service Advisor

✨Tip Number 1

Familiarise yourself with the company culture and values. Research MTrec Commercial and their client to understand what they stand for, as this will help you align your responses during interviews and show that you're a good fit for their team.

✨Tip Number 2

Brush up on your Finnish language skills, especially in a customer service context. Practising common phrases and scenarios can give you the confidence to handle customer interactions effectively, which is crucial for this role.

✨Tip Number 3

Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond for a customer, as these anecdotes will demonstrate your capability in the role.

✨Tip Number 4

Network with current or former employees of MTrec Commercial. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the interview process and what the company values in its employees.

We think you need these skills to ace Finnish Speaking Customer Service Advisor

Fluency in Finnish
Excellent Communication Skills
Customer Service Experience
Problem-Solving Skills
Empathy and Patience
Active Listening Skills
Time Management
Adaptability
Teamwork
Conflict Resolution
Attention to Detail
Multitasking Abilities
Technical Proficiency with Customer Service Software

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the specific requirements for the Finnish Speaking Customer Service Advisor position. Highlight any key skills or experiences that align with what the company is looking for.

Tailor Your CV: Customise your CV to reflect your relevant experience in customer service and your proficiency in Finnish. Use keywords from the job description to make your application stand out.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively in Finnish. Mention why you want to work for this particular company and how you can contribute to their award-winning team.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at MTrec Commercial

✨Showcase Your Language Skills

As a Finnish Speaking Customer Service Advisor, it's crucial to demonstrate your fluency in Finnish during the interview. Be prepared to answer questions in Finnish and possibly role-play customer interactions to showcase your communication skills.

✨Research the Company

Familiarise yourself with MTrec Commercial and their market-leading client. Understanding their values, mission, and recent achievements will help you tailor your responses and show genuine interest in the role.

✨Highlight Teamwork Experience

Since the company prides itself on a friendly team environment, be ready to discuss your previous experiences working in teams. Share specific examples of how you've contributed to a positive team dynamic and resolved conflicts.

✨Emphasise Your Adaptability

With the company undergoing significant expansion, they will value candidates who can adapt to change. Prepare to discuss times when you've successfully navigated changes in the workplace or taken on new responsibilities.

Finnish Speaking Customer Service Advisor
MTrec Commercial
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