Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the planning team to ensure efficient operations and excellent customer service.
- Company: Join Oxalis, a leader in bitumen, emulsion, and fuel oil delivery.
- Benefits: Enjoy a competitive salary of up to £38,000 plus great benefits.
- Why this job: Be part of a dynamic team that values growth and development.
- Qualifications: Experience in planning, strong communication skills, and IT proficiency required.
- Other info: On-call and weekend cover on a rota basis; 37.5 hours per week.
The predicted salary is between 30000 - 42000 £ per year.
The Planning Supervisor is responsible for leading the planning team ensuring the planning operation is completed in the most safe and efficient manner whilst maintaining excellent customer service performance.
Key duties:
- Monitoring and reviewing the daily plan to ensure the driver resource is utilised efficiently and that drivers' hours are utilised effectively to ensure maximum legal shift availability.
- Investigating all customer service performance issues in a timely manner, reporting findings and corrective actions to the Contract Operations Manager.
- Acting as the main planning contact for all Oxalis bitumen, emulsion and fuel oil clients, ensuring that any delivery issues are resolved.
- Continuously reviewing the team's performance and identifying any development needs, ensuring that assistance and support is offered when required, completing an annual performance review with the team and ensuring that all the planning team's holiday and sickness absence is always covered.
- Developing and maintaining an excellent relationship between planning and driver colleagues.
Responsibilities:
- The jobholder has a responsibility to coach, manage and motivate their team in order to reach their full potential.
- On Call and weekend cover on rota-basis.
Skills and Experience:
- An understanding of EU driver hours regulations and Working Time Directive.
- Proven planning experience.
- Strong Customer Service and communication skills.
- Excellent Geographical Knowledge.
- Ability to guide and manage a team.
- Be proficient in IT, particularly Microsoft Office - Outlook and Excel.
- Have a good use of intuition and problem-solving skills for productive outcomes.
Working Hours:
37.5 hours per week to be worked between the hours of 8am and 6pm as agreed, Monday to Friday and every 4th weekend (Saturday and Sunday).
If you feel you have the necessary skills and experience please click to apply via our website.
Contact Detail:
Oxalis Logistics UK Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Planning Supervisor
✨Tip Number 1
Familiarise yourself with EU driver hours regulations and the Working Time Directive. Understanding these regulations will not only help you in the interview but also demonstrate your commitment to compliance and safety in planning operations.
✨Tip Number 2
Brush up on your geographical knowledge, especially of the areas relevant to the bitumen, emulsion, and fuel oil delivery routes. Being able to discuss specific locations and logistics during your conversation can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed a team in the past. Highlighting your leadership skills and ability to motivate others will resonate well with the hiring managers looking for a Planning Supervisor.
✨Tip Number 4
Showcase your problem-solving skills by thinking of scenarios where you've resolved customer service issues effectively. This will illustrate your capability to handle challenges that may arise in the role.
We think you need these skills to ace Planning Supervisor
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Planning Supervisor. Highlight your relevant experience in planning and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your understanding of EU driver hours regulations, planning experience, and team management abilities.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your communication skills and problem-solving abilities. Mention specific examples of how you've successfully managed teams or resolved customer service issues in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oxalis Logistics UK Limited
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Planning Supervisor. Familiarise yourself with the key duties mentioned in the job description, such as monitoring driver resources and resolving delivery issues.
✨Showcase Your Customer Service Skills
Since strong customer service is crucial for this role, prepare examples from your past experiences where you successfully handled customer service issues or improved client relationships.
✨Demonstrate Team Leadership
Be ready to discuss your experience in coaching and managing teams. Highlight specific instances where you motivated your team or addressed performance issues effectively.
✨Prepare for Technical Questions
Brush up on your knowledge of EU driver hours regulations and the Working Time Directive. Be prepared to answer questions related to these topics, as they are essential for the role.
