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For Companies At a Glance
- Tasks: Manage complex claims from start to finish, ensuring accuracy and efficiency.
- Company: Join a leading global insurer known for its collaborative culture and career development.
- Benefits: Enjoy a competitive salary, 25 days leave, private medical insurance, and gym membership.
- Why this job: Be part of a diverse team that values inclusion and professional growth while making a real impact.
- Qualifications: Previous claims handling experience is preferred; strong communication skills are essential.
- Other info: Hybrid working model available; reasonable adjustments for candidates with disabilities.
The predicted salary is between 24000 - 36000 £ per year.
Are you an experienced Claims Handler or Claims Adjuster with end-to-end claims experience? Ready to take the next step in your career within a major global insurer?
Our client, a leading international insurance organisation is seeking a skilled Claims Adjuster to join its Global Markets team. This is a fantastic opportunity to work across multiple lines of business while enjoying a strong benefits package, career development, and a collaborative working environment.
In this role, you will manage a portfolio of complex and varied claims. You’ll be responsible for:
- Full lifecycle claims handling including coverage analysis, investigation, and evaluation of policy liability, legal liability, and quantum
- Working across Marine, Aviation, Property, or Casualty Claims (experience in any of these is beneficial, but not required)
- Delivering service excellence to clients, brokers, and internal stakeholders
Key Responsibilities
- Negotiate and settle claims efficiently and fairly
- Manage your own caseload, ensuring timeliness, accuracy, and cost control
- Collaborate with a range of professionals including policyholders, brokers, loss adjusters, solicitors, and third parties
- Support and work closely with third-party service providers to maintain service standards
- Represent the company at internal and external meetings, including with brokers and key clients
- Contribute to key client relationship management through responsive and professional communication
- Assist senior adjusters, managers, and underwriters with ad hoc projects and team support
What We’re Looking For
- Previous claims handling experience, ideally in complex or commercial lines
- Experience in Marine, Aviation, Property, or Casualty Claims is a plus
- Strong customer service skills and professional communication (written and verbal)
- Progress toward or completion of professional qualifications (e.g. ACII) is preferred
- A proactive team player who can also manage an independent caseload
What’s on Offer
- Competitive salary and pension scheme
- 25 days annual leave, plus the option to buy 5 additional days
- Private medical insurance, life assurance, and employee share plan
- Subsidised gym membership
- Access to learning & development programs and career progression
Company Culture
The organisation values diversity, inclusion, and professional growth. They provide an inclusive workplace where colleagues are empowered to thrive and supported to bring their best to work every day. Reasonable adjustments can be made throughout the recruitment process for candidates with disabilities or long-term conditions.
If you're ready to apply your claims expertise in a high-impact, global role, we’d love to hear from you!
Claims Adjuster employer: Pertemps Scotland
Contact Detail:
Pertemps Scotland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Adjuster
✨Tip Number 1
Familiarise yourself with the specific types of claims mentioned in the job description, such as Marine, Aviation, Property, and Casualty. Even if you don't have direct experience, understanding the basics can help you speak confidently about these areas during interviews.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as Claims Adjusters. Attend industry events or join relevant online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss your previous claims handling experiences in detail. Be ready to share specific examples of how you've managed complex claims, negotiated settlements, and collaborated with various stakeholders to demonstrate your suitability for the role.
✨Tip Number 4
Showcase your commitment to professional development by mentioning any progress towards qualifications like ACII. This not only highlights your dedication but also aligns with the company's values of growth and learning.
We think you need these skills to ace Claims Adjuster
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant claims handling experience, especially in complex or commercial lines. Emphasise any specific experience you have in Marine, Aviation, Property, or Casualty Claims.
Craft a Strong Cover Letter: Write a cover letter that showcases your customer service skills and professional communication abilities. Mention your proactive approach and how you can manage an independent caseload effectively.
Highlight Professional Qualifications: If you are progressing towards or have completed any professional qualifications like ACII, be sure to mention these in your application. This shows your commitment to the industry and enhances your candidacy.
Showcase Team Collaboration: In your application, provide examples of how you've successfully collaborated with various stakeholders, such as policyholders, brokers, and third-party service providers. This will demonstrate your ability to work in a team-oriented environment.
How to prepare for a job interview at Pertemps Scotland
✨Showcase Your Claims Experience
Be prepared to discuss your previous claims handling experience in detail. Highlight specific cases where you managed complex claims, focusing on your approach to coverage analysis and negotiation.
✨Demonstrate Customer Service Skills
Since strong customer service skills are essential for this role, think of examples where you provided excellent service to clients or stakeholders. Be ready to explain how you handled challenging situations professionally.
✨Familiarise Yourself with Relevant Lines of Business
Even if you don't have direct experience in Marine, Aviation, Property, or Casualty Claims, do some research on these areas. Showing that you understand the basics can impress interviewers and demonstrate your proactive attitude.
✨Prepare Questions for the Interviewers
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and the company, and it gives you a chance to assess if the organisation aligns with your career goals.
