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- Tasks: Support the sales team by ensuring smooth operations for customers in the packaging sector.
- Company: Join Archroma, a global leader in sustainable specialty chemicals with a commitment to innovation.
- Benefits: Enjoy remote work flexibility and be part of a diverse, performance-driven culture.
- Why this job: Be a key player in driving sustainable solutions while developing your career in a collaborative environment.
- Qualifications: Technical education in process or chemical engineering; sales experience preferred; strong communication skills.
- Other info: This is a full-time role based from home, with travel across the UK.
The predicted salary is between 30000 - 42000 £ per year.
Our company Archroma is a global diversified leader in specialty chemicals with operations in 42 countries, including 35 sites, all certified to ISO management system standards. With the industry’s broadest product portfolio, we serve many of the world's top companies in textiles, packaging and paper, paints and coatings. Headquartered in Pratteln, Switzerland, our team of 4,500 passionate professionals offers industry-leading expertise in manufacturing, technical support and innovation around the globe. Archroma is paving the way to a more sustainable future and is recognised as an industry leader in the development and delivery of sustainable solutions by our customer base.
We are known for our advancements in processing technologies and for the introduction of innovative tools that further support partners to save resources while improving productivity and efficiency. Archroma operates as two distinct divisions: our Textile Effects division serving the textile industry with innovative and differentiated products, and the Paper Technologies (PT) division which offers unique, sustainable chemistry to the paper, packaging, construction, and paints & coatings industries. The Archroma PT division is the only pureplay global focused specifically on the needs of these markets with products spanning from process and aesthetic chemicals to functional chemicals.
We are committed to enabling our customers to achieve their business and environmental targets and this is at the heart of everything we do. Our people have a rich tradition of working alongside our customers as long-term partners and trusted advisors, developing tailored solutions that help customers deliver business success. The diversity of our workforce combined with a commitment to a performance-driven and collaborative culture means our people display a passion and commitment to excellence and innovation that is unmatched.
In this role you will be responsible for driving profitable growth for our business by supporting the sales team in the UK as the Service Technician towards our customers.
Main responsibilities:- Checking pumps and equipment at customers to ensure our applications are running smoothly
- Measure agreed parameters to optimize dosing rate
- Shade matchings as agreed
- Check available inventories to avoid risking stock out
- Get customers' orders organized in time
- Keep contact with dedicated customer contacts
- Maintain existing sales and find new business opportunities
- Align actions with Sales Manager to have a full picture available and to prepare stock allocation
This is a permanent and full-time position to be based in Home Office, preferably located in the north of England. The role includes travelling within the UK.
Your profile:- Technical education within process or chemical engineering
- Experience from Sales (within the Paper industry would be preferred)
- Ability to communicate and write well in English
- Enjoys teamwork and collaboration
- Strong ability to focus on details
- User knowledge in Microsoft Office
- Driving license (mandatory for the role)
Furthermore, you are a proactive team player with a strong eagerness to drive and develop the business. You are accountable for your own responsibility area and have the experience of working towards deadlines. You are also very customer-oriented and have the willingness to travel and visit customers in the UK.
If your background and personal experience fits with this profile, please send your complete application via LinkedIn.
Contact Detail:
Archroma Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Technician
✨Tip Number 1
Familiarise yourself with Archroma's product portfolio and their commitment to sustainability. Understanding their innovative solutions will help you engage in meaningful conversations during interviews and demonstrate your alignment with their values.
✨Tip Number 2
Network with professionals in the paper and packaging industries, especially those who have experience with Archroma or similar companies. This can provide you with insider knowledge and potentially valuable referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully supported sales teams in previous roles. Highlighting your technical expertise and customer-oriented approach will show that you're ready to contribute effectively as a Service Technician.
✨Tip Number 4
Research the latest trends and challenges in the paper industry, particularly regarding sustainability and efficiency. Being knowledgeable about these topics will allow you to speak confidently about how you can help Archroma's customers achieve their goals.
We think you need these skills to ace Service Technician
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Service Technician at Archroma. Highlight your relevant experience in technical support and sales, especially within the paper industry.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your technical education, teamwork abilities, and any relevant experience in process or chemical engineering.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sustainability and innovation, as well as your eagerness to contribute to Archroma's goals. Mention specific examples of how you've driven business growth or improved customer relationships in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Service Technician role.
How to prepare for a job interview at Archroma
✨Show Your Technical Knowledge
As a Service Technician, you'll need to demonstrate your understanding of process or chemical engineering. Be prepared to discuss relevant technical concepts and how they apply to the role, especially in relation to the products Archroma offers.
✨Highlight Your Sales Experience
If you have experience in sales, particularly within the paper industry, make sure to share specific examples of how you've successfully driven sales or supported a sales team. This will show your potential employer that you can contribute to their business growth.
✨Emphasise Teamwork and Collaboration
Archroma values teamwork, so be ready to discuss instances where you've worked effectively in a team. Highlight your ability to collaborate with others, especially in high-pressure situations, to achieve common goals.
✨Prepare for Customer Interaction Scenarios
Since the role involves direct contact with customers, think about how you would handle various customer service scenarios. Be ready to explain how you would maintain relationships and address any issues that may arise during your visits.
