Customer Research & Insight Manager
Customer Research & Insight Manager

Customer Research & Insight Manager

Newcastle upon Tyne Full-Time 43200 - 72000 £ / year (est.) No home office possible
S

At a Glance

  • Tasks: Lead research projects to understand customer needs and influence business decisions.
  • Company: Join a dynamic team focused on enhancing customer experiences in the Northeast.
  • Benefits: Enjoy flexible working options and a supportive work culture.
  • Why this job: Make a real impact by amplifying tenant voices in business strategies.
  • Qualifications: Ideal for those with a passion for research and customer insights.
  • Other info: Opportunity to shape the future of customer engagement.

The predicted salary is between 43200 - 72000 £ per year.

Sellick Partnership are currently recruiting for a Customer Research and Insight Manager on behalf of one of our clients in the Northeast.

The role of a Customer Research & Insight Manager will be responsible for:

  • Developing, managing, and delivering a research and insights program, which drives customer understanding, to ensure the voice of tenants is considered and involved in business decisions.

Customer Research & Insight Manager employer: Sellick Partnership

At Sellick Partnership, we pride ourselves on being an exceptional employer, particularly for the role of Customer Research & Insight Manager in the Northeast. Our vibrant work culture fosters collaboration and innovation, while our commitment to employee development ensures that you will have ample opportunities for growth and advancement. With a focus on meaningful engagement and the unique advantage of working closely with diverse communities, we empower our team to make a real impact in shaping business decisions that resonate with our tenants.
S

Contact Detail:

Sellick Partnership Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Research & Insight Manager

✨Tip Number 1

Familiarise yourself with the latest trends in customer research and insights. Understanding current methodologies and tools used in the industry will help you demonstrate your expertise during interviews.

✨Tip Number 2

Network with professionals in the field of customer research. Attend relevant events or webinars to connect with others and gain insights into what companies like ours are looking for in a candidate.

✨Tip Number 3

Prepare to discuss specific examples of how you've previously driven customer understanding in your past roles. Highlighting your experience with data analysis and translating insights into actionable strategies will set you apart.

✨Tip Number 4

Showcase your ability to collaborate with cross-functional teams. As a Customer Research & Insight Manager, you'll need to work closely with various departments, so demonstrating your teamwork skills can be a big plus.

We think you need these skills to ace Customer Research & Insight Manager

Qualitative and Quantitative Research Skills
Data Analysis
Customer Insight Development
Project Management
Stakeholder Engagement
Communication Skills
Presentation Skills
Critical Thinking
Survey Design
Statistical Analysis
Market Research Techniques
Report Writing
Problem-Solving Skills
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to grasp the responsibilities of a Customer Research & Insight Manager. Highlight key skills and experiences that align with the role in your application.

Tailor Your CV: Customise your CV to reflect relevant experience in customer research and insights. Use specific examples that demonstrate your ability to manage research programmes and drive customer understanding.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer insights and your understanding of the importance of tenant voices in business decisions. Make sure to connect your previous experiences to the requirements of the role.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-structured and professional.

How to prepare for a job interview at Sellick Partnership

✨Understand the Role

Make sure you have a clear understanding of what a Customer Research & Insight Manager does. Familiarise yourself with the responsibilities outlined in the job description, especially around developing and managing research programmes.

✨Showcase Your Analytical Skills

Prepare to discuss your experience with data analysis and how you've used insights to influence business decisions. Be ready to provide specific examples that demonstrate your ability to interpret customer feedback effectively.

✨Emphasise Communication Skills

As this role involves ensuring the voice of tenants is heard, highlight your communication skills. Discuss how you've successfully engaged with stakeholders or customers in the past to gather insights and drive change.

✨Research the Company

Before the interview, take some time to research the company and its values. Understanding their mission and how they prioritise customer insights will help you tailor your responses and show your genuine interest in the role.

Customer Research & Insight Manager
Sellick Partnership
S
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>