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- Tasks: Join us as a Housekeeper, keeping student accommodation clean and welcoming.
- Company: Kaplan Living provides top-notch student accommodation across the UK.
- Benefits: Enjoy 36 days annual leave, discounts on courses, and a supportive work environment.
- Why this job: Make a difference in students' lives while working in a vibrant community.
- Qualifications: Experience in customer service or hospitality is essential; flexibility and teamwork are key.
- Other info: Apply early as we may close applications before the deadline.
The predicted salary is between 21000 - 25000 £ per year.
We are looking for a Housekeeper to join our team. As a Housekeeper at Kaplan Living you will play a vital role in maintaining high standards of cleanliness and hygiene within student accommodation. Responsible for cleaning communal areas such as kitchens, bathrooms, hallways, and lounges, the Housekeeper helps ensure a safe, tidy, and welcoming living environment for students. The role also involves reporting maintenance issues, replenishing supplies, and supporting the overall well-being of residents.
The successful applicant will:
- Embrace the 'more than just a room' philosophy of Kaplan Living
- Be a COSHH & Health & Safety Champion
- Have a passion for customer care and a sensitivity to students' needs
- Have experience in a customer facing environment
- Ability to offer flexibility in working hours
- Maintain confidentiality
Essential skills/experience:
- Have experience in customer service, hospitality or student service provision, ideally in Hotels or Student accommodation
- Ability to prioritise workload and meet deadlines
- Good communication and customer care skills
- Capable of working with minimum supervision
- Work as a team player and pass on knowledge to others
As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:
- 36 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
To apply for this role please submit a CV along with a Cover Letter detailing how you meet the requirements of the role no later than 11pm on 20th June 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.
Housekeeper - Full Time employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper - Full Time
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and health and safety regulations relevant to student accommodation. This knowledge will not only help you in the role but also demonstrate your commitment to maintaining a safe and hygienic environment.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've positively impacted customer experiences in previous roles. Being able to articulate these experiences can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Kaplan Living, if possible. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Be prepared to discuss your flexibility in working hours, as this is a key requirement for the role. Highlight any past experiences where you adapted your schedule to meet the needs of your team or customers.
We think you need these skills to ace Housekeeper - Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or student accommodation. Emphasise any roles where you maintained cleanliness and hygiene standards, as this is crucial for the Housekeeper position.
Craft a Compelling Cover Letter: In your cover letter, detail how your skills align with the job requirements. Mention your passion for customer care and any experience you have in a similar environment. Be specific about how you can contribute to maintaining a welcoming living space for students.
Highlight Relevant Skills: Focus on skills such as communication, teamwork, and the ability to work independently. Mention any experience with COSHH and Health & Safety regulations, as these are important for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Housekeeper.
How to prepare for a job interview at Kaplan
✨Show Your Customer Care Skills
As a Housekeeper, you'll be interacting with students regularly. Highlight your experience in customer service and how you can create a welcoming environment. Share specific examples of how you've gone above and beyond for customers in the past.
✨Demonstrate Your Attention to Detail
Cleaning and maintaining high standards of hygiene is crucial in this role. Be prepared to discuss your cleaning methods and how you ensure that every area is spotless. Mention any relevant experience in hospitality or student accommodation that showcases your attention to detail.
✨Emphasise Teamwork and Flexibility
This position requires working as part of a team and being flexible with hours. Talk about your ability to collaborate with others and share knowledge. Provide examples of how you've adapted to changing schedules or worked effectively in a team setting.
✨Be Prepared to Discuss Health & Safety
Understanding COSHH and health and safety regulations is essential for this role. Brush up on these topics before your interview and be ready to explain how you would apply them in your daily tasks. Showing that you prioritise safety will impress your interviewers.
