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- Tasks: Welcome guests, assist with luggage, and support room service and events.
- Company: Join a stunning hotel in Gloucestershire known for its exceptional service.
- Benefits: Earn up to £15.73 per hour with potential annual earnings of £34,763.3.
- Why this job: Be part of a dynamic team that sets the tone for guest experiences.
- Qualifications: No specific experience required, but hospitality skills are a plus.
- Other info: Enjoy a varied role in a beautiful setting with opportunities for growth.
The predicted salary is between 25000 - 35000 £ per year.
Responsive Personnel are seeking a Hotel Porter to join a fantastic team in a stunning Hotel in Gloucestershire. From meeting and greeting arrivals to assisting with luggage, supporting room service, and helping set up events, this is a dynamic and varied role that requires discretion, efficiency, and a warm, can-do attitude. As a key part of the House team, you will help set the tone for arrival, departure, and everything in between.
The annual on target earnings for this role are £34,763.3 per year based on a 42.5 hour week with a base salary and estimated annual service charge takings. This role is paid hourly, up to £15.73 per hour.
Key Responsibilities- Welcome guests upon arrival and assist with luggage delivery to and from rooms
- Ensure smooth coordination of room service requests in collaboration with front-of-house and kitchen teams
- Support event and space set-up across the estate, maintaining high standards of presentation and timeliness
- Be present and available across the property to anticipate guest needs and assist wherever required
- Respond promptly and professionally to guest requests and internal communications
- Maintain tidiness and readiness in guest-facing areas, entrances, and outdoor spaces
- Handle guest property and estate equipment with care, discretion, and attention to detail
- Warm, helpful, and naturally hospitable in manner
- Physically fit and comfortable with manual handling, including luggage and event furniture
- Attentive and alert to the needs of both guests and the wider team
- A flexible team player with a calm, solutions-focused attitude
- Punctual, reliable, and presentable at all times
- Able to maintain discretion and professionalism while working in and around guest spaces
- Previous experience in a luxury hotel or guest-focused role is beneficial, though not essential
Contact Detail:
Responsive Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Porter
✨Tip Number 1
Familiarise yourself with the hotel and its services before your interview. Knowing the layout, amenities, and unique offerings can help you demonstrate your enthusiasm and readiness to contribute to the team.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in role-play scenarios. This will help you articulate how you would handle various guest interactions and showcase your warm, hospitable nature.
✨Tip Number 3
Highlight your physical fitness and ability to handle manual tasks during conversations. Being able to discuss your experience with similar roles or activities can reassure employers of your capability to manage the demands of the job.
✨Tip Number 4
Showcase your flexibility and teamwork skills by sharing examples from past experiences where you successfully collaborated with others. This will illustrate your ability to adapt and support your colleagues in a dynamic environment.
We think you need these skills to ace Hotel Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated a warm and helpful attitude, as well as your ability to handle luggage and assist guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and enthusiasm for the role. Mention specific skills that align with the job description, such as your ability to work as part of a team and your commitment to providing excellent guest service.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, like being physically fit, punctual, and reliable. Provide examples of how you've demonstrated these traits in past experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Responsive Personnel
✨Show Your Hospitality Skills
As a Hotel Porter, your ability to make guests feel welcome is crucial. During the interview, share examples of how you've provided excellent customer service in the past, highlighting your warm and helpful nature.
✨Demonstrate Physical Readiness
This role involves manual handling, so it's important to convey your physical fitness. Be prepared to discuss any relevant experience that showcases your ability to handle luggage and set up events efficiently.
✨Emphasise Teamwork
Being a flexible team player is key in this position. Talk about your experiences working in teams, especially in high-pressure environments, and how you contribute to a positive team dynamic.
✨Prepare for Scenario Questions
You may be asked how you would handle specific guest requests or situations. Think through potential scenarios and practice your responses, focusing on maintaining discretion and professionalism at all times.
