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- Tasks: Join a vibrant team as a Sales Assistant, helping customers and supporting your community.
- Company: H&T is the UK's largest pawnbroker with over 125 years of experience in financial services.
- Benefits: Enjoy 25% off jewellery, up to £2k bonus, 30 days holiday, and flexible working options.
- Why this job: Be part of a diverse culture that values growth, community impact, and excellent customer service.
- Qualifications: Excellent communication skills and a passion for customer service are essential; multilingualism is a plus.
- Other info: Saturday work is required; training and career advancement opportunities are provided.
The predicted salary is between 19800 - 23800 £ per year.
Work in a team who love what they do and help make H&T a leading retailer and first choice for Financial Services, while supporting your local community. Enjoy a culture that encourages its colleagues, embraces diversity and supports its local communities. Plus, 25% discount on jewellery and watches.
Job Type: Full Time 37.5 hours
Salary: £23,907.00 Per Annum*
Location: Luton - Brand New H&T Store
The chance to earn up to £2k discretionary bonus over each year.
About Us
Pawnbroking may not be at the top of everyone’s list for their next career move. But, perceptions can be deceiving and there’s a lot more to us than meets the eye. We’ve been around for a long time (over 125 years) and have built a reputation as a community-based financial services provider. In fact, we are the largest pawnbroker in the UK. We’re also a major high street retailer with a presence in over 270 high streets and are growing our e-commerce and social commerce focus. We offer exciting challenges and the ability to build your career in a supportive environment that encourages growth and embraces diverse thinking.
About You
- You will have excellent communication skills and be fluent in English.
- Enjoy working in a busy environment and be keen to progress.
- Be passionate about great customer service.
- Be flexible; Saturday working will be required.
- Ideally, we are seeking an Asian speaker, however this is not a requirement. If you are multilingual, this is an added bonus but not a requirement.
What We Promise You
We promise to invest in you, to help you advance your career and be part of a team that makes a difference to the communities we work in. Everyone who joins us benefits from:
- Salary increment on successful completion of training.
- The opportunity to earn up to £2k discretionary bonus over each year.
- 30 days holiday (including Bank holidays and increasing with length of service) and the flexibility to buy and sell days.
- Up to 25% discount on our amazing range of new and pre-loved jewellery and watches.
- Pension and life assurance.
- A training package designed for you.
- An annual loan for your parking permit or season ticket to help your commute to work.
- The option to take part in our cycle to work scheme.
- The chance to be involved in our charity partnership with Fareshare UK.
- London weighting is offered for stores inside of the M25.
We Celebrate You!
We believe it’s the uniqueness of our people which sets us apart. We celebrate that our teams are made up of colleagues from all cultures, backgrounds and walks of life. We welcome diverse experiences. We have an open mind to everything we do and value people who think differently and embrace change.
Contact Detail:
H&T Pawnbrokers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant - Full Time - Luton
✨Tip Number 1
Familiarise yourself with H&T's values and community involvement. When you understand their commitment to supporting local communities, you can better express how your own values align with theirs during the interview.
✨Tip Number 2
Prepare examples of your customer service experience. Since the role emphasises great customer service, think of specific situations where you went above and beyond for a customer, as this will showcase your passion and skills.
✨Tip Number 3
Demonstrate your flexibility and willingness to work in a busy environment. Share instances from previous jobs where you thrived under pressure or adapted quickly to changing circumstances, as this is crucial for a Sales Assistant role.
✨Tip Number 4
If you speak any additional languages, be sure to highlight this during your conversation. While it's not a requirement, being multilingual can set you apart and show your ability to connect with a diverse customer base.
We think you need these skills to ace Sales Assistant - Full Time - Luton
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with H&T's values and community focus. Highlight your alignment with their commitment to diversity and customer service in your application.
Tailor Your CV: Make sure your CV reflects your communication skills and experience in busy environments. Emphasise any previous roles in customer service or retail to showcase your suitability for the Sales Assistant position.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for customer service and your eagerness to contribute to the local community. Mention your flexibility regarding Saturday work and any multilingual skills you possess.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a sales role.
How to prepare for a job interview at H&T Pawnbrokers
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with what the company values.
✨Demonstrate Team Spirit
Since the role involves working in a team, highlight your ability to collaborate effectively with others. Discuss past experiences where you contributed to a team's success or helped resolve conflicts, showcasing your teamwork skills.
✨Be Prepared for a Busy Environment
The job requires working in a fast-paced setting, so be ready to discuss how you handle pressure and multitask. Provide examples of situations where you've thrived in busy environments, which will show that you're a good fit for the role.
✨Embrace Diversity and Change
The company values diverse thinking and adaptability. Be prepared to talk about your experiences with different cultures or perspectives, and how you embrace change in the workplace. This will demonstrate that you align with their inclusive culture.
