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- Tasks: Join our team as an Administration Assistant, handling delivery requests and customer enquiries.
- Company: ECM is a leading UK transport company, part of the Constellation Automotive Group.
- Benefits: Enjoy a competitive salary, pension scheme, 28 days leave, and discounts at major retailers.
- Why this job: Be part of a dynamic team with a focus on employee development and customer satisfaction.
- Qualifications: Previous admin experience, strong communication skills, and proficiency in Microsoft Office are preferred.
- Other info: Must have own transport due to location; full-time hours with a supportive work culture.
The predicted salary is between 21600 - 37800 £ per year.
Drive your career forward with ECM! Apply today for the Corporate Deliveries Administration Assistant and be part of our dynamic team.
Salary: Up to £27,000 per annum
Location: Carlisle Airport, CA6 4NW
Job Type: Full - Time, Permanent
Hours: 40 hours Monday to Friday working a pattern of three shifts covering the period between 07:30 and 17:30, Monday to Friday.
About Us: ECM (Vehicle Delivery Services) Ltd is one of the UK’s most dynamic transport companies, specialising in the nationwide movement of new and used vehicles via car transporter. With a fleet of over 500 transporters, we are part of the Constellation Automotive Group, which includes leading brands such as We Buy Any Car, Cinch, and British Car Auctions. At ECM, we believe our people are the heart of our success. Since 1979, we’ve built a reputation for customer satisfaction and have become a globally recognised leader in Finished Vehicle Logistics. Our commitment to our employees is reflected in our low turnover rate, excellent pay, and continuous investment in their development.
Our Corporate Deliveries Department are looking for an Administrator to join the team and support the daily admin function of the team.
The Role: You will be working within the corporate team dealing with delivery requests, monitoring delivery progress, and handling customer enquiries. You will also process documentation, and ensure relevant information is dealt with quickly, efficiently and accurately. If you are looking for a new challenge and want to join a welcoming team, we would like to hear from you today.
Key Responsibilities:
- Processing vehicle delivery requests
- Booking deliveries and liaising with subcontractors
- Planning loads using the most environmentally friendly option
- Monitoring delivery progress & providing ETA’s
- Processing supplier invoices and paperwork
- Updating and maintaining spreadsheets and data systems
- Dealing with customer enquiries
- Ensure compliance with health and safety regulations and company policies
You:
- Previous experience as an Administrator in a similar Customer Service environment would be advantageous
- Excellent organisational and multitasking skills
- Strong communication and interpersonal skills
- Have a high attention to detail and the ability to prioritise workload
- Excellent knowledge of Microsoft Office particularly Excel and Word
- Ability to work independently and as part of a team
- Due to our location, you must have your own transport
Benefits:
- Competitive salary
- Pension scheme
- 28 days’ annual leave including Bank Holidays
- Access to an Employee Assistance Programme
- Cycle to Work Scheme
- Health and Wellbeing Portal
- Discounts and Cash back at major retailers
- Company uniform
If you bring your ambition to ECM, you will be given the scope and opportunity to invest in your own future, to build your expertise and contribute to both our and your future.
Application Process: If you're successful, we’ll conduct the relevant pre-employment checks, including references, right to work verification, driving licence checks, and health assessments if applicable. Some roles may require additional checks. We’re committed to equal opportunities for all and provide an inclusive, accessible recruitment process. If you need documents in a different format or additional support, please get in touch. To submit your CV for the Corporate Deliveries Administration Assistant opportunity, click ‘Apply’ now!
Contact Detail:
ECM (Vehicle Delivery Service) Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Deliveries Administration Assistant
✨Tip Number 1
Familiarise yourself with ECM's operations and values. Understanding their commitment to customer satisfaction and employee development can help you align your responses during interviews, showcasing how you fit into their culture.
✨Tip Number 2
Highlight your organisational and multitasking skills in conversations or interviews. Prepare specific examples from your past experiences where you successfully managed multiple tasks or projects simultaneously, as this is crucial for the role.
✨Tip Number 3
Brush up on your Microsoft Office skills, especially Excel and Word. Being able to demonstrate your proficiency in these tools during practical assessments or discussions can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your approach to handling customer enquiries and ensuring compliance with regulations. Think of scenarios where you effectively resolved issues or maintained standards, as this will show your capability in a customer service environment.
We think you need these skills to ace Corporate Deliveries Administration Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, particularly in administration and customer service. Emphasise skills like organisation, multitasking, and proficiency in Microsoft Office, especially Excel and Word.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific responsibilities from the job description that you are excited about and how your background makes you a great fit.
Highlight Relevant Experience: In your application, focus on any previous roles where you managed delivery requests or customer enquiries. Use specific examples to demonstrate your attention to detail and ability to prioritise tasks.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at ECM (Vehicle Delivery Service) Ltd
✨Know the Company
Before your interview, take some time to research ECM and its role in the transport industry. Understanding their values, mission, and recent developments will help you tailor your answers and show genuine interest.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have in administration or customer service. Be ready to discuss specific examples of how you've handled similar tasks, such as processing requests or managing documentation.
✨Demonstrate Organisational Skills
Given the nature of the role, it's crucial to showcase your organisational and multitasking abilities. Prepare to discuss how you prioritise tasks and manage your workload effectively, especially in a fast-paced environment.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, company culture, or specific responsibilities of the role. This shows your enthusiasm and helps you assess if the company is the right fit for you.
