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For Companies At a Glance
- Tasks: Provide 1st/2nd line IT support to a Home Service group remotely.
- Company: Join a leading IT services provider with a focus on innovation.
- Benefits: Enjoy remote work flexibility and occasional travel opportunities.
- Why this job: Be part of a dynamic team making a real impact in tech support.
- Qualifications: Fluent in French and English, with experience in IT support and networking.
- Other info: This role offers a chance to grow in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
Are you an experienced IT Support professional looking for a new role? We are partnered with an IT services provider looking for a French and English speaking IT Support Engineer to provide a mix of 1st/2nd line support to a Home Service group. This role would be remote based the majority of the time, with occasional travel required to clients' sites in the UK where required.
Experience
- Experience in a large office or warehouse environment
- Network & infrastructure knowledge, such as WiFi, cabling, routing and security
- Server experience
If you are a French speaking IT Support Engineer looking for a new role, please apply now!
Contact Detail:
Lorien Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support- French Speaking
✨Tip Number 1
Brush up on your technical skills related to network and infrastructure. Make sure you can confidently discuss WiFi, cabling, routing, and security during any conversations with us.
✨Tip Number 2
Since this role requires bilingual communication, practice your French and English IT terminology. Being able to switch seamlessly between the two languages will impress us during interviews.
✨Tip Number 3
Familiarise yourself with remote support tools and techniques. As this position is primarily remote, demonstrating your ability to troubleshoot effectively from a distance will be key.
✨Tip Number 4
Network with professionals in the IT support field, especially those who are bilingual. Engaging with others can provide insights into the role and may even lead to referrals within our company.
We think you need these skills to ace IT Support- French Speaking
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, particularly in 1st and 2nd line support roles. Emphasise your network and infrastructure knowledge, as well as any server experience you have.
Language Proficiency: Since the role requires French and English speaking skills, include any relevant certifications or experiences that demonstrate your proficiency in both languages. This could be language courses, work experience, or even volunteer work.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that relate to the job description, such as your familiarity with WiFi, cabling, routing, and security.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Lorien
✨Brush Up on Technical Knowledge
Make sure you're well-versed in the technical skills required for the role, such as network infrastructure, WiFi, and server management. Be prepared to discuss your experience with these technologies during the interview.
✨Showcase Your Bilingual Skills
Since the role requires French and English proficiency, practice speaking both languages. Be ready to demonstrate your language skills during the interview, especially when discussing technical issues or solutions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of examples from your past experiences where you successfully resolved IT issues, particularly in a large office or warehouse environment.
✨Research the Company and Its Clients
Familiarise yourself with the IT services provider and their client base. Understanding their business model and the types of clients they serve will help you tailor your responses and show genuine interest in the role.
