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For Companies At a Glance
- Tasks: Analyse business processes and propose solutions to enhance customer experience.
- Company: Join a respected Housing Association making a difference in social housing.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Why this job: Be part of impactful projects that improve operational efficiency and user satisfaction.
- Qualifications: Experience in business analysis is preferred; social housing background is a plus.
- Other info: This role offers a chance to lead significant system replacement projects.
The predicted salary is between 36000 - 60000 £ per year.
Social Housing Business Analyst
Permanent role, 37 hours per week
Hybrid working, Newton Abbot
£42,987 per annum
Our client, a well-respected Housing Association, are seeking an experienced Business Analyst to analyse business processes, identify business needs and propose solutions to help them transform the customer experience.
You will be providing new customer-based solutions working across all areas of the organisation to facilitate and introduce high quality solutions to issues which cause barriers for end users leading to operational ineffectiveness.
Working in collaboration with users to improve operational technology and process issues which prevent teams doing jobs to the best of their abilities.
You will be identifying and implementing required process changes, system applications amendments and developments, arranging training for the new processes and dealing with business information.
Analysing the scale, cost and complexity of the solution to create project outlines and set up timescales for delivery, once project implementation has been agreed to ensure the seamless transition of projects from implementation to mainstream support and report on the impact of any introduced changes.
You will also play a key role in an upcoming project to replace Keystone Asset Management system.
It would be desirable if you had a background in working in Social Housing although this is not essential.
Contact Detail:
Building Recruitment Company Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst PMO
✨Tip Number 1
Familiarise yourself with the social housing sector. Understanding the specific challenges and needs of this industry will help you demonstrate your knowledge during interviews and show how you can contribute to improving customer experiences.
✨Tip Number 2
Network with professionals in the social housing field. Attend relevant events or join online forums to connect with others who work in this area. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully analysed business processes and implemented solutions in previous roles. Tailoring your experiences to align with the responsibilities outlined in the job description will make you a more compelling candidate.
✨Tip Number 4
Research the Keystone Asset Management system, as you'll be involved in its replacement. Understanding its functionalities and common issues can help you articulate how you would approach the transition and improve operational effectiveness.
We think you need these skills to ace Business Analyst PMO
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business analysis and any specific projects you've worked on that relate to social housing. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you're interested in the Business Analyst PMO position and how your skills can help improve customer experiences. Mention any previous successes in similar roles and your understanding of operational technology.
Showcase Problem-Solving Skills: Provide examples in your application of how you've identified business needs and proposed effective solutions in past roles. This will demonstrate your ability to tackle operational ineffectiveness, which is crucial for this position.
Highlight Collaboration Experience: Since the role involves working with various teams, emphasise your experience in collaborative projects. Mention any training or process changes you've implemented and how you engaged with users to ensure successful transitions.
How to prepare for a job interview at Building Recruitment Company
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Business Analyst in a PMO setting. Familiarise yourself with the specific challenges faced by housing associations and think about how your skills can address these.
✨Prepare Examples
Be ready to discuss specific examples from your past experience where you've successfully analysed business processes or implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Collaboration Skills
Since the role involves working closely with various teams, highlight your ability to collaborate effectively. Prepare to discuss how you've worked with stakeholders to improve operational technology and processes in previous roles.
✨Research the Company
Learn about the housing association's mission, values, and recent projects. This will not only help you tailor your answers but also demonstrate your genuine interest in the organisation and its goals.
