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- Tasks: Support cutting-edge scientific products and provide exceptional customer service.
- Company: Join a global leader in scientific manufacturing with operations in 10 countries.
- Benefits: Enjoy private healthcare, dental, optical treatments, income protection, and local discounts.
- Why this job: Be part of a forward-thinking team that values innovation and hard work.
- Qualifications: MSc in Physics with lab experience in optics, fibres, or lasers required.
- Other info: Encouraged to apply even if you don't meet all criteria!
The predicted salary is between 36000 - 60000 £ per year.
Product Support Engineer – Scientific, Physics, Lasers, Optics, Photonics – COR7111 The Role An exciting opportunity has arisen for a bright and motivated Technical Support Engineer / Product Support Engineer to join my client, a global leader in the scientific manufacturing and distribution sector based in Cambridgeshire. This unique role focuses on supporting the company’s extensive global portfolio of cutting-edge products, ensuring exceptional customer service standards are maintained to drive the business’s continued success. The ideal candidate will have a strong academic and practical background in Physics and Material Sciences, with a solid understanding of key areas such as optics, fibres, and lasers. You will work closely with customers, providing guidance on product selection, troubleshooting, and technical support. As the Technical Support Engineer / Product Support Engineer, you will become a subject matter expert on the company’s global product portfolio, contributing to its reputation as a gold standard provider in the industry. The Company The Technical Support Engineer / Product Support Engineer will join a globally recognised organisation specialising in the scientific manufacturing industry. With operations in 15 facilities across 10 countries, they are world leaders in the design, manufacture, and distribution of innovative products used in a range of manufacturing and research applications. You will be part of a supportive, forward-thinking team culture that rewards innovation, hard work, and a proactive approach. Benefits Some of the benefits on offer include: Private healthcare and dental Optical and therapy treatments Income protection Local discounts What’s Required? The ideal candidate will bring: MSc or higher in Physics, with a strong understanding of Material Sciences. Proven lab experience with hands-on work in fields such as optical fibres, optics, electronics, or lasers. Excellent communication skills, ideally with experience in a customer-facing role, as customer support and troubleshooting are key components of the position. While the points above are critical, finding the right person is just as important! If this role interests you and you don’t meet all the criteria, we still encourage you to apply or get in touch to discuss further. So What’s Next? If you’re a Technical Support Engineer / Product Support Engineer looking to take the next step in your career, or you’re passionate about entering this field, we’d love to hear from you. Apply today for immediate consideration! Product Support Engineer – Scientific, Physics, Lasers, Optics, Photonics, Manufacturing, Distribution Corriculo Ltd acts as an employment agency and an employment business. #INDOTH, #ChannelC, #MR
Product Support Engineer - Scientific, Physics, Lasers, Optics, Photonics - COR7111 employer: Corriculo
Contact Detail:
Corriculo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Support Engineer - Scientific, Physics, Lasers, Optics, Photonics - COR7111
✨Tip Number 1
Make sure to familiarize yourself with the company's product portfolio. Understanding their cutting-edge technologies in optics, lasers, and photonics will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills. Since this role involves customer support and troubleshooting, practicing how to explain complex technical concepts in simple terms can set you apart from other candidates.
✨Tip Number 3
Network with professionals in the scientific manufacturing sector. Engaging with industry experts can provide valuable insights and potentially lead to referrals that may enhance your application.
✨Tip Number 4
Prepare for technical questions related to your lab experience. Be ready to discuss specific projects or challenges you've faced in optics or lasers, as this will showcase your hands-on expertise and problem-solving abilities.
We think you need these skills to ace Product Support Engineer - Scientific, Physics, Lasers, Optics, Photonics - COR7111
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasize your academic background in Physics and Material Sciences, as well as any hands-on lab experience with optics, lasers, or electronics. This will show that you have the technical expertise required for the role.
Showcase Communication Skills: Since excellent communication skills are crucial for this position, include examples of your customer-facing experience. Describe situations where you successfully provided support or troubleshooting to clients.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the listing, such as 'technical support', 'product selection', and 'customer service', to demonstrate your fit for the role.
Express Enthusiasm for the Role: In your application, convey your passion for the scientific manufacturing industry and your eagerness to contribute to the company's success. Mention why you are excited about the opportunity to work with cutting-edge products.
How to prepare for a job interview at Corriculo
✨Showcase Your Technical Knowledge
Be prepared to discuss your academic background in Physics and Material Sciences. Highlight any hands-on experience you have with optical fibres, lasers, or electronics, as this will demonstrate your suitability for the role.
✨Demonstrate Customer Support Skills
Since the role involves customer interaction, share examples of past experiences where you provided technical support or troubleshooting assistance. This will show your ability to communicate effectively and solve problems under pressure.
✨Familiarize Yourself with the Product Portfolio
Research the company’s products and services before the interview. Understanding their global portfolio will help you answer questions more confidently and show your genuine interest in the position.
✨Emphasize a Proactive Approach
The company values innovation and a proactive mindset. Be ready to discuss how you've taken initiative in previous roles or projects, and how you can contribute to the team culture they promote.
