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- Tasks: Lead a passionate team, drive sales, and ensure exceptional customer service in a golf retail environment.
- Company: Join American Golf, Europe's largest golf retailer, dedicated to making a positive impact on golfers.
- Benefits: Enjoy commission-based earnings, generous discounts, flexible working options, and support for professional growth.
- Why this job: Be part of a supportive culture that values your success and offers exciting career development opportunities.
- Qualifications: Passion for golf, strong leadership skills, retail management experience, and excellent communication abilities required.
- Other info: We embrace diversity and encourage applicants from all backgrounds to apply.
The predicted salary is between 28800 - 43200 £ per year.
Are you ready to lead a passionate team and drive sales in the world of golf? Join American Golf as a Store Manager! At American Golf, we're not just a store; we're the largest golf retailer in Europe and our mission is to be the go-to destination for everything golf and make a positive impact on golfers of all levels. If you have strong leadership skills, we invite you to lead our team and play a vital role in fostering a culture of exceptional customer service and teamwork within our golf community.
Why Join American Golf?
- We’re committed to creating a workplace that truly values and supports our team, providing benefits that make a meaningful difference.
- Your hard work is rewarded: enjoy commission-based earnings that grow with your success, plus generous discounts on our extensive range of golf products.
- Our Employee Assistance Program offers 24/7 support whenever you need it, and we prioritise well-being through life assurance and health cover options.
- Flexibility is essential: access your earnings early when needed, earn extra days off with length of service, purchase additional holidays, and celebrate your birthday with a day off!
- We support your professional growth with assistance for qualifications and offer exclusive discounts with some of our partner brands.
- With our Cycle to Work scheme and tech perks, you’ll save on everything from a new bike to the latest gadgets.
About the Role:
As a Store Manager, your primary objective is to lead, motivate, and develop your team to maximise sales potential while exceeding customer expectations. Your role will involve:
- Sales and Customer Service: Ensuring the sales process is effectively delivered and maintaining high standards of customer service through regular coaching and support.
- Market Awareness: Staying updated on golf market trends and competitor activities to proactively suggest strategies that maintain a competitive edge.
- Operations Management: Ensuring compliance with all company policies and procedures, managing store P&L, and driving operational efficiency.
- Health & Safety Commitment: Leading all aspects of Health & Safety in the store and promoting a positive safety culture among the team.
- Leadership: Inspiring and coaching your team to achieve store objectives, conducting recruitment, and overseeing training and performance management.
What You Bring:
- Passion for Golf and Customer Service: A deep enthusiasm for golf and a commitment to delivering exceptional service, prioritising customer needs.
- Leadership Skills: Proven ability to lead, motivate, and develop a team, with a focus on coaching and fostering individual growth.
- Sales and Retail Expertise: Demonstrated experience in retail management, with strong sales acumen and a deep understanding of retail operations.
- Operational Efficiency: Ability to manage store operations effectively, including compliance with policies and proficient use of retail systems like Navision.
- Problem-Solving Skills: Strong analytical abilities to make informed decisions based on store data and customer feedback.
- Excellent Communication: Strong communication and interpersonal skills, with the ability to build rapport with customers and team members.
- Adaptability: Organised and proactive in managing store tasks and challenges, with the flexibility to adapt to changing workloads.
American Golf is committed to fostering an inclusive and diverse workplace. We welcome applicants from all backgrounds and do not discriminate based on race, gender, age, disability, sexual orientation, religion, or any other protected status. We believe that diversity drives innovation and are proud to be an equal opportunity employer. We value the diversity of our team and encourage all qualified candidates to apply.
Retail Store Manager employer: American Golf
Contact Detail:
American Golf Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Store Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the golf industry. Being knowledgeable about current products, technologies, and customer preferences will not only impress during interviews but also demonstrate your passion for the sport.
✨Tip Number 2
Network within the golf community. Attend local golf events or join online forums to connect with other professionals. This can provide valuable insights into the retail landscape and may even lead to referrals.
✨Tip Number 3
Showcase your leadership skills by sharing specific examples of how you've motivated teams in the past. Prepare anecdotes that highlight your ability to drive sales and enhance customer service, as these are key aspects of the Store Manager role.
✨Tip Number 4
Research American Golf's values and culture. Understanding their commitment to customer service and employee well-being will help you align your responses during interviews, showing that you're a great fit for their team.
We think you need these skills to ace Retail Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management and leadership. Emphasise your sales achievements and any specific knowledge of the golf industry to align with American Golf's mission.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for golf and customer service. Mention how your leadership skills can contribute to fostering a positive team culture and driving sales at American Golf.
Highlight Relevant Skills: In your application, focus on key skills mentioned in the job description, such as operational efficiency, problem-solving abilities, and excellent communication. Provide examples of how you've successfully applied these skills in previous roles.
Show Enthusiasm for the Brand: Demonstrate your enthusiasm for American Golf and its commitment to customer service. Research the company’s values and mention how they resonate with you in your application to show you're a great fit for their team.
How to prepare for a job interview at American Golf
✨Show Your Passion for Golf
Make sure to express your enthusiasm for golf during the interview. Share personal experiences or stories that highlight your love for the sport, as this will resonate with the hiring team and demonstrate your genuine interest in the role.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in the past. Discuss specific situations where you motivated your team, resolved conflicts, or improved performance, as this aligns with the key responsibilities of a Store Manager.
✨Know the Market Trends
Research current trends in the golf retail market and be ready to discuss them. Showing that you're informed about competitors and market dynamics will illustrate your proactive approach and strategic thinking.
✨Highlight Customer Service Excellence
Be prepared to talk about your approach to customer service. Share examples of how you've gone above and beyond to meet customer needs, as this is crucial for maintaining high standards in the store.
