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- Tasks: Lead a small contact centre and manage a team of homeworkers.
- Company: Join a dynamic company focused on travel and customer service.
- Benefits: Enjoy a competitive salary, bonus potential, and hybrid work options.
- Why this job: Perfect for travel enthusiasts seeking to advance in a senior managerial role.
- Qualifications: Experience in management and a passion for the travel industry required.
- Other info: This role offers a unique blend of product, sales, and marketing responsibilities.
The predicted salary is between 30000 - 70000 £ per year.
This exciting and unique role will encompass all areas of the running of a small contact centre and a team of homeworkers. You will be heavily involved in product, commercial, sales & development and marketing amongst other things. A great opportunity for a travel professional in a senior managerial role looking to progress!
General Manager employer: Travel Trade Recruitment
Contact Detail:
Travel Trade Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the travel industry, especially those related to contact centres. This knowledge will not only help you during interviews but also demonstrate your passion and commitment to the role.
✨Tip Number 2
Network with professionals in the travel and contact centre sectors. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights that could give you an edge in your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Be ready to share specific examples of how you've driven sales and improved performance in previous roles.
✨Tip Number 4
Research StudySmarter's values and mission. Tailor your conversation to align with our goals, showing how your experience and vision can contribute to our success as a General Manager.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Manager position. Tailor your application to highlight your relevant experience in managing teams, sales, and marketing.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous managerial roles, particularly in contact centres or similar environments. Use specific examples to demonstrate your success in product development and commercial strategies.
Showcase Leadership Skills: As a General Manager, strong leadership is crucial. Include examples of how you've successfully led teams, motivated staff, and driven performance improvements in your previous roles.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the travel industry and your vision for the role. Make sure to connect your skills and experiences directly to the job description to make a strong case for your candidacy.
How to prepare for a job interview at Travel Trade Recruitment
✨Showcase Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and inspire others.
✨Understand the Business Operations
Familiarise yourself with the operations of a contact centre and the challenges it faces. Be ready to discuss how you would improve efficiency and productivity. Showing that you understand the intricacies of running a contact centre will impress the interviewers.
✨Demonstrate Your Commercial Acumen
This role involves product, commercial, and sales aspects. Prepare to talk about your experience in these areas, including any strategies you've implemented that led to increased sales or improved product offerings. This will show that you can contribute to the company's growth.
✨Prepare Questions About Company Culture
Understanding the company culture is crucial for a managerial role. Prepare thoughtful questions about the company's values and work environment. This not only shows your interest but also helps you assess if it's the right fit for you.
