Infrastructure Engineer Networks, Cisco

Infrastructure Engineer Networks, Cisco

A growing organisation with an exciting transformation roadmap is looking for a proactive Infrastructure Engineer (Networking, Cisco, Firewalls, Switches) to support the day-to-day performance, maintenance, and evolution of its group-wide IT systems. This role is perfect for someone hands-on and ambitious, who enjoys technical variety and working within a collaborative, high-performing IT team.

What You'll Be Doing:

• Oversee and maintain infrastructure operations to ensure system reliability and performance

• Support the rollout of upgrades, installations, and integration projects across group companies

• Provide technical escalation support to the Service Desk

• Manage supplier relationships (IaaS, managed print, software vendors)

• Participate in IT projects, including acquisition integrations

• Contribute to documentation, user guidance, and system standards

• Work with Azure IaaS, Office 365, and networking technologies

• Maintain endpoint protection, security gateways, and telephony systems (Meraki, Zoom Phone)

• Explore new technologies to improve IT services

• Participate in shift pattern cover (between 07:30-17:30) and occasional out-of-hours work (with overtime pay)

What We're Looking For:

• Strong experience in Windows Server 2016+, Azure IaaS, and Office 365

• Familiarity with Cisco Meraki, Zoom Phone, and LAN/WAN networking

• Exposure to infrastructure as code and Azure DevOps

• Background in endpoint protection, email/Internet security gateways, and general systems troubleshooting

• Excellent communication and organisational skills

• A proactive, positive team player who thrives in a fast-growing environment

• Flexibility to travel to UK-based regional offices as needed

• Basic knowledge of the insurance industry is desirable but not essential

Desirable Certifications:

• Microsoft Azure

• Office 365

• CCNA/CompTIA Network+

This is a great opportunity for someone who wants to play a pivotal role in shaping IT services as part of a supportive and ambitious team. If you're looking to grow your infrastructure career in a varied and evolving environment – this could be the role for you.