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- Tasks: Lead catering operations across London, ensuring top-notch food quality and service.
- Company: Join Compass Group UK&I, a leader in contract catering with a commitment to diversity.
- Benefits: Enjoy a competitive salary, pension scheme, healthcare perks, and exclusive discounts.
- Why this job: Be part of a dynamic team that values your input and fosters career growth.
- Qualifications: Experience in contract catering and strong leadership skills are essential.
- Other info: Flexible travel required; embrace a culture that celebrates diversity and inclusion.
The predicted salary is between 43000 - 77000 £ per year.
Role: Regional Manager, covering London and South East
Hours: 40 per week
Pay: 50,000 - 55,000 PA (DOE) with Company Car / Car Allowance
Experience within Contract Catering is desirable.
Role Overview:
As the Regional Manager, you will be responsible for overseeing the catering operations across multiple sites within your region. Your role will involve managing client relationships, ensuring the highest standards of food quality and service, and driving continuous improvement to exceed client and customer expectations. We are looking for a commercially minded manager with experience in contract catering to ensure the success of our teams.
Key Responsibilities:
- Operational Excellence: Oversee daily catering operations across multiple sites, ensuring consistent delivery of high-quality food and exceptional service.
- Client Management: Develop and maintain strong relationships with clients, understanding their needs and ensuring their satisfaction.
- Team Leadership: Lead and inspire on-site catering teams, fostering a positive and productive work environment. Provide training and development opportunities to ensure staff are skilled and motivated.
- Financial Management: Manage budgets, control costs, and optimize resources to achieve financial targets. Analyse financial performance and implement strategies to improve profitability.
- Quality and Compliance: Ensure compliance with all health, safety, and food hygiene regulations. Maintain the highest standards of food quality and presentation.
- Menu Development: Work with culinary teams to design and implement innovative and appealing menus that meet the dietary needs and preferences of our clients.
- Customer Satisfaction: Monitor customer feedback and respond to issues promptly. Implement initiatives to enhance customer satisfaction and dining experiences.
- Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance operational efficiency and service delivery.
Key Requirements:
- Experience: Proven experience in a contract catering or operational management role.
- Leadership Skills: Strong leadership and people management skills with the ability to motivate and develop teams.
- Client Focus: Excellent client relationship management skills with a focus on understanding and meeting client needs.
- Financial Acumen: Strong financial management skills with experience in budgeting, cost control, and financial analysis.
- Quality Focus: Commitment to maintaining high standards of food quality, presentation, and hygiene.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to engage effectively with clients, staff, and stakeholders.
- Flexibility: Willingness to travel regionally and adapt to the needs of the business.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us: Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive because diversity is our strength!
Regional Manager - London employer: ESS
Contact Detail:
ESS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regional Manager - London
✨Tip Number 1
Network with professionals in the contract catering industry. Attend local events or join relevant online groups to connect with others who may have insights or leads on opportunities at StudySmarter.
✨Tip Number 2
Research our company culture and values. Understanding what we stand for will help you align your approach during interviews and demonstrate how you can contribute to our team.
✨Tip Number 3
Prepare specific examples from your past experience that showcase your leadership skills and client management abilities. Be ready to discuss how you've successfully managed teams and improved client satisfaction.
✨Tip Number 4
Stay updated on industry trends and best practices in contract catering. Being knowledgeable about current challenges and innovations will show us that you're proactive and passionate about the field.
We think you need these skills to ace Regional Manager - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contract catering and operational management. Use specific examples that demonstrate your leadership skills and client relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your experience aligns with the key responsibilities outlined in the job description, particularly in operational excellence and team leadership.
Highlight Financial Acumen: Since financial management is crucial for this role, include specific achievements related to budgeting, cost control, and financial analysis in your application. This will show your capability in managing resources effectively.
Showcase Communication Skills: In both your CV and cover letter, emphasise your excellent communication and interpersonal skills. Provide examples of how you've successfully engaged with clients and led teams, as these are key aspects of the Regional Manager role.
How to prepare for a job interview at ESS
✨Showcase Your Leadership Skills
As a Regional Manager, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on how you motivated and developed your staff to achieve operational excellence.
✨Understand Client Needs
Client management is key in this role. Research the company’s client base and think about how you can tailor your approach to meet their specific needs. Be ready to discuss how you've built and maintained strong client relationships in previous roles.
✨Demonstrate Financial Acumen
Since financial management is crucial, brush up on your budgeting and cost control skills. Be prepared to discuss your experience with financial analysis and how you've implemented strategies to improve profitability in past positions.
✨Emphasise Quality and Compliance
Quality and compliance are non-negotiable in catering. Familiarise yourself with health, safety, and food hygiene regulations. Be ready to share how you've ensured high standards in food quality and service delivery in your previous roles.
