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- Tasks: Join us as a Housekeeper, keeping student accommodation clean and welcoming.
- Company: Kaplan Living is a leading provider of student accommodation in the UK.
- Benefits: Enjoy 36 days annual leave, discounts on courses, and a supportive work environment.
- Why this job: Make a difference in students' lives while working in a vibrant community.
- Qualifications: Experience in customer service or hospitality is essential; flexibility and teamwork are key.
- Other info: This role involves working with under-18s, requiring background checks for safeguarding.
The predicted salary is between 15724 - 15724 £ per year.
We are looking for a Housekeeper to join our team. As a Housekeeper at Kaplan Living you will play a vital role in maintaining high standards of cleanliness and hygiene within student accommodation. Responsible for cleaning communal areas such as kitchens, bathrooms, hallways, and lounges, the Housekeeper helps ensure a safe, tidy, and welcoming living environment for students. The role also involves reporting maintenance issues, replenishing supplies, and supporting the overall wellbeing of residents.
What you’ll bring to the role:
- Embrace the 'more than just a room' philosophy of Kaplan Living
- Be a COSHH & Health & Safety Champion
- Have a passion for customer care and a sensitivity to students' needs
- Have experience in a customer facing environment
- Ability to offer flexibility in working hours
- Maintain confidentiality
Essential skills/experience:
- Have experience in customer service, hospitality or student service provision, ideally in Hotels or Student accommodation.
- Ability to prioritise workload and meet deadlines.
- Good communication and customer care skills.
- Capable of working with minimum supervision.
- Work as a team player and pass on knowledge to others.
What we offer:
- As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:
- 36 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.
How to apply:
Please apply with CV and cover letter not later than 11pm on 21st June 2025. Please note, we recommend that you apply at the earliest as this vacancy may be closed once we have gathered a suitable shortlist.
Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment. This role involves working with learners who are under 18 years old and are exempt from the Rehabilitation of Offenders Act 1974. Recruitment checks are undertaken in accordance with our background-checking policy. Successful applicants will be required to undertake an Enhanced Disclosure (including children’s barred list) via the Disclosure and Barring Service (DBS) check to confirm their suitability to work with children and young people.
At Kaplan International Pathways, we’re dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond. We actively welcome individuals from varied backgrounds to apply for roles within our organisation, appreciating the distinct viewpoints and contributions they offer.
Housekeeper employer: Kaplan
Contact Detail:
Kaplan Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeper
✨Tip Number 1
Familiarise yourself with the specific cleaning standards and health and safety regulations relevant to student accommodation. This knowledge will not only help you in the role but also demonstrate your commitment to maintaining a safe and welcoming environment.
✨Tip Number 2
Showcase your customer service skills during any interactions, whether in person or over the phone. Being friendly and approachable is key in a role that involves working closely with students, so make sure to highlight your experience in similar environments.
✨Tip Number 3
Be prepared to discuss your flexibility regarding working hours. Since the role requires availability on weekdays and weekends, demonstrating your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Research Kaplan Living and their philosophy of 'more than just a room'. Understanding their values and how they prioritise student wellbeing will allow you to align your answers with their mission during any interviews.
We think you need these skills to ace Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service, hospitality, or student accommodation. Emphasise any roles where you maintained cleanliness and hygiene standards, as this is crucial for the Housekeeper position.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer care and your understanding of the needs of students. Mention your flexibility in working hours and your ability to work independently as well as part of a team.
Highlight Relevant Skills: Clearly outline your skills related to communication, prioritising workload, and maintaining confidentiality. These are essential for the role and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is important for a Housekeeper role.
How to prepare for a job interview at Kaplan
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housekeeper. Be prepared to discuss how your previous experience aligns with maintaining cleanliness and hygiene in student accommodation.
✨Showcase Customer Care Skills
Since this role involves interacting with students, highlight your customer service experience. Share specific examples of how you've addressed customer needs or resolved issues in past roles.
✨Demonstrate Flexibility
The job requires flexibility in working hours, so be ready to discuss your availability. Mention any previous experiences where you adapted to changing schedules or worked during weekends.
✨Emphasise Teamwork
As a Housekeeper, you'll need to work well with others. Prepare to talk about your ability to collaborate with team members and how you’ve contributed to a positive team environment in the past.
