Operations Administration - AVP

Job Advertisement: Operations Administration – AVP Position: Assistant Vice President (AVP) – Operations Administration Industry: Financial Services Contract Length: 12 Months Location: HEX About Us Our client is a leading organisation in the financial services sector, dedicated to maintaining a robust operational framework and ensuring effective risk management. We are seeking an experienced AVP to join our Operations and Administrative Department (OAD) within the Planning Risk and Control team. Role Overview The AVP for Operations Administration will play a critical role in supporting the section manager to ensure comprehensive risk management practises are embedded within OAD. This position is essential for promoting a transparent risk culture, ensuring operational incidents are managed effectively, and maintaining a robust control environment. Key Responsibilities Identify, assess, and manage risks in line with the organisation\’s risk appetite. Promote an effective risk culture within OAD, ensuring all operational incidents are reported, reviewed, and appropriately mitigated. Review and challenge Management Information (MI) generated by various sections, ensuring effective performance of day-to-day controls. Collaborate with OAD section heads to develop and enhance MI reporting in response to changes in the business environment. Review operational risk incidents and ensure accurate recording in the Bank\’s incident reporting system (Connected Risk). Conduct periodic analyses of operational risk incidents for discussion in monthly governance meetings. Track and monitor the timely completion of actions related to operational incidents and risk issues in collaboration with issue owners and the Risk Management Department (RMD). Prepare and distribute management reports and MI packs across OAD/ODED, ensuring stakeholders are kept informed. Lead governance meetings, providing constructive challenge and proposing actionable solutions to address identified issues. Assist in defining and reporting Key Performance Indicators (KPIs) and Key Risk Indicators (KRIs) for OAD. Maintain and enhance departmental procedures related to risk and control. Contribute to initiatives aimed at departmental cost control.Candidate Requirements Familiarity with operational risk management concepts, particularly within a banking operations context. Strong articulation skills, with the ability to communicate effectively at all organisational levels, both verbally and in writing. Proficient in Microsoft Excel, with strong analytical skills (experience with VLOOKUP and pivot tables is essential). Proven ability to work collaboratively within a team and build relationships across departments. Exceptional attention to detail and organisational skills. Pontoon is an employment consultancy. We put expertise, energy, and enthusiasm into improving everyone\’s chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, and more. We do this by showcasing their talents, skills, and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information – please copy and paste the following link in to your browser