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- Tasks: Assist clients with queries and support the team with admin tasks.
- Company: Join a responsible investment manager in the heart of London.
- Benefits: Enjoy hybrid working, a supportive culture, and a chance to make a positive impact.
- Why this job: Be part of a values-driven team focused on exceptional client service and responsible investment.
- Qualifications: Experience in financial services or banking; strong communication and organisational skills required.
- Other info: This is a 12-month contract role with a friendly and collaborative team.
The predicted salary is between 28800 - 43200 £ per year.
Are you passionate about delivering exceptional client service? Do you have experience in financial services or banking and enjoy working in a collaborative, values-driven environment?
Our client, a City of London-based responsible investment manager, is seeking a Client Services Administrator to join our friendly and supportive team on a 12-month contract.
Key Responsibilities:- Responding to client queries via phone and email with professionalism and care
- Supporting the Client Services team with administrative tasks
- Maintaining accurate client records and documentation
- Liaising with internal teams to ensure smooth client onboarding and ongoing service
- Previous experience in financial services or banking
- Confident and articulate communicator, especially over the phone
- Strong attention to detail and organisational skills
- A team player with a proactive and positive attitude
- A genuinely supportive and inclusive culture
- Hybrid working model for better work-life balance
- Opportunity to be part of a purpose-led company making a positive impact through responsible investment
Client Services Administrator, 12-month Contract employer: Hays Specialist Recruitment Limited
Contact Detail:
Hays Specialist Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Administrator, 12-month Contract
✨Tip Number 1
Familiarise yourself with the financial services industry, especially responsible investment. Understanding the key trends and challenges in this sector will help you engage more effectively during interviews.
✨Tip Number 2
Practice your communication skills, particularly over the phone. Since the role involves responding to client queries, being articulate and confident will set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've maintained accurate records or managed administrative tasks in previous roles. This will demonstrate your attention to detail.
✨Tip Number 4
Emphasise your team player attitude. Be ready to discuss how you've collaborated with others in past positions, as this role values a supportive and inclusive culture.
We think you need these skills to ace Client Services Administrator, 12-month Contract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in financial services or banking. Emphasise your client service skills and any administrative tasks you've handled in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for client service and your proactive attitude. Mention specific examples of how you've successfully managed client queries or supported a team in the past.
Highlight Communication Skills: Since the role requires strong communication, ensure you mention your experience in handling client interactions, especially over the phone. Use clear and professional language throughout your application.
Showcase Attention to Detail: Provide examples in your application that demonstrate your attention to detail and organisational skills. This could include managing client records or ensuring accuracy in documentation.
How to prepare for a job interview at Hays Specialist Recruitment Limited
✨Showcase Your Client Service Skills
Since the role focuses on delivering exceptional client service, be prepared to share specific examples from your past experiences. Highlight situations where you successfully resolved client queries or improved client satisfaction.
✨Demonstrate Financial Services Knowledge
Familiarise yourself with the basics of financial services and banking. Be ready to discuss any relevant experience you have in these sectors, as it will show your understanding of the industry and its challenges.
✨Emphasise Teamwork and Collaboration
This position requires a team player attitude. Prepare to discuss how you've worked effectively within a team in the past, and how you can contribute positively to the collaborative environment of the company.
✨Prepare Questions for the Interviewers
Having thoughtful questions ready shows your interest in the role and the company. Ask about their approach to client service, team dynamics, or how they measure success in this position.
