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- Tasks: Join our team as a Sales Assistant, managing the store and ensuring a great shopping experience.
- Company: Age UK supports older people through charity shops across the country.
- Benefits: Enjoy 25 days holiday, a generous pension, and discounts through Blue Light Card.
- Why this job: Make a difference while gaining valuable retail experience in a supportive environment.
- Qualifications: Customer service experience and ability to lift stock up to 10kg required.
- Other info: Flexible hours with a focus on equal opportunities; early applications encouraged.
Age UK's shops are the face of the charity. On high streets up and down the country, our retail teams deliver a great shopping experience to customers while generating much-needed income for the charity, ensuring that we can provide services and support to older people who need it most.
We are recruiting for a Sales Assistant to join our wonderful Pontypridd team. The successful applicant will be required to work 3 days per week including every Sunday. Each Sunday you will be responsible for the management of the store, ensuring it showcases our wonderful donations and taking pride in maintaining a tidy and accessible space for all.
The successful candidate will support with sales, stock rotation, organising displays, store tidying and much more, whilst representing Age UK in a professional manner and reflecting our core values. Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs).
You will have:
- Experience in working in a customer-facing role
- Experience of cash handling
- Ability to lift and carry bags of stock up to 10kg's
- The ability to work as part of an effective team
- Be able to lone work when needed
- Ability to demonstrate sensitivity to cultural differences and gender issues, as well as commitment to equal opportunities
- A flexible approach to work with requirement to work additional days to cover holidays and sickness or participate in trading outside of normal shop hours e.g. shop events
What we offer in return:
- A 20 hour working week
- 25 days holiday (pro-rata) + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff. All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this.
All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview. Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time. Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme.
Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job. Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Sales Assistant including Sundays employer: Age Uk
Contact Detail:
Age Uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant including Sundays
✨Tip Number 1
Familiarise yourself with Age UK's mission and values. Understanding the charity's goals will help you convey your passion for their work during the interview, showing that you're not just looking for a job, but genuinely want to contribute to their cause.
✨Tip Number 2
Highlight your customer service experience in conversations. Since this role is customer-facing, be prepared to share specific examples of how you've successfully handled customer interactions in the past, demonstrating your ability to create a positive shopping experience.
✨Tip Number 3
Be ready to discuss your teamwork skills. This position requires working as part of a team, so think of instances where you've collaborated effectively with others, and be prepared to share those stories during your interview.
✨Tip Number 4
Show your flexibility and willingness to adapt. Since the role may require additional days or lone working, express your readiness to take on these responsibilities and provide examples of how you've successfully adapted to changing work environments in the past.
We think you need these skills to ace Sales Assistant including Sundays
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer-facing roles and cash handling. Emphasise any previous work in retail or similar environments, as this will show you understand the demands of the job.
Craft a Strong Cover Letter: In your cover letter, express your passion for helping others and your commitment to Age UK's values. Mention your flexibility and willingness to work Sundays, as well as your ability to handle stock safely.
Highlight Teamwork Skills: Since the role requires working as part of a team, be sure to include examples of how you've successfully collaborated with others in past jobs. This will demonstrate your ability to contribute positively to the store environment.
Anonymise Your Application: Remember to remove any personal information from your cover letter before submitting it, as Age UK anonymises applications. This includes your name and address, so focus on showcasing your skills and experiences instead.
How to prepare for a job interview at Age Uk
✨Show Your Customer Service Skills
As a Sales Assistant, you'll be interacting with customers regularly. Be prepared to share examples of your previous customer-facing experience and how you handled various situations. Highlight your ability to create a positive shopping experience.
✨Demonstrate Teamwork and Independence
This role requires both teamwork and the ability to work alone. Be ready to discuss times when you've successfully collaborated with others, as well as instances where you've taken initiative on your own. This will show that you can adapt to different working environments.
✨Understand the Charity's Mission
Familiarise yourself with Age UK's mission and values. During the interview, express your passion for helping older people and how you align with their goals. This will demonstrate your commitment to the role and the charity's cause.
✨Prepare for Practical Questions
Since the job involves handling stock and maintaining the store, expect practical questions about these tasks. Think about how you would manage stock rotation or keep the store tidy. Showing that you understand the physical demands of the role will be beneficial.
