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- Tasks: Manage user access and support within the Salesforce Partner Portal.
- Company: Join a leading global technology company shaping the future of partner engagement.
- Benefits: Enjoy hybrid working in Central London with competitive pay and a dynamic team environment.
- Why this job: Be part of a fast-paced team focused on exceptional user experiences and process improvements.
- Qualifications: Experience in Salesforce administration, ideally with Experience Cloud, and strong troubleshooting skills required.
- Other info: This is a 12-month contract role with opportunities for growth.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Salesforce Partner Portal Administrator to join a dynamic Sales Systems team within a leading global technology company. This is a fantastic opportunity for an experienced Salesforce professional who thrives in fast-paced environments and is passionate about delivering exceptional user experiences.
Key Responsibilities:
- Manage user setup, permissions and access within the Salesforce Partner Portal
- Maintain and update portal configurations, page layouts and custom components
- Provide Tier 2 user support, resolving issues through training materials and FAQs
- Drive process improvements and usability enhancements
- Ensure secure and compliant access, conducting regular audits and data integrity checks
About You:
- Proven experience in Salesforce administration, ideally with Experience Cloud/Partner Portal
- Salesforce Administrator Certification and Experience Cloud (Community Cloud) exposure
- Strong understanding of roles, profiles, permission sets and data visibility in Salesforce
- Excellent troubleshooting skills and a proactive, user-focused approach
- Confident communicator, comfortable engaging with both technical and non-technical users
- Able to manage multiple tasks and priorities effectively in a high-speed environment
- Previous experience in a global or partner-focused organisation
- Familiarity with tools such as JIRA, Confluence and Slack
If you’re a skilled Salesforce Administrator looking for your next challenge in a high-impact role - apply today and become part of a team that is shaping the future of partner engagement!
Please note this is an initial 12 month contract, hybrid working in Central London, pay rate inside IR35.
Salesforce Partner Portal Administrator employer: Morgan McKinley
Contact Detail:
Morgan McKinley Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Partner Portal Administrator
✨Tip Number 1
Familiarise yourself with the specific features of Salesforce Partner Portal and Experience Cloud. Understanding these tools inside out will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former Salesforce Partner Portal Administrators. Engaging with professionals in this field can provide you with insider knowledge about the role and the company culture, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your troubleshooting experiences in detail. Since the role involves providing Tier 2 user support, having specific examples ready will showcase your problem-solving skills and user-focused approach.
✨Tip Number 4
Highlight your experience with tools like JIRA, Confluence, and Slack during conversations. Being familiar with these tools is a plus, and mentioning them can set you apart from other candidates who may not have that experience.
We think you need these skills to ace Salesforce Partner Portal Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Salesforce administration experience, particularly with Experience Cloud and Partner Portal. Use specific examples that demonstrate your skills in managing user setups, permissions, and access.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for delivering exceptional user experiences. Mention your troubleshooting skills and how you’ve successfully improved processes in previous roles.
Highlight Relevant Certifications: Clearly list your Salesforce Administrator Certification and any other relevant qualifications. This will help the hiring team quickly see your credentials and expertise in the field.
Showcase Communication Skills: In your application, emphasise your ability to communicate effectively with both technical and non-technical users. Provide examples of how you've engaged with different stakeholders in past roles.
How to prepare for a job interview at Morgan McKinley
✨Showcase Your Salesforce Expertise
Be prepared to discuss your experience with Salesforce administration, particularly with the Partner Portal and Experience Cloud. Highlight specific projects or challenges you've tackled, demonstrating your problem-solving skills and technical knowledge.
✨Communicate Clearly and Confidently
As a Salesforce Partner Portal Administrator, you'll need to engage with both technical and non-technical users. Practice explaining complex concepts in simple terms, and be ready to answer questions about user permissions and data visibility.
✨Demonstrate Your User-Focused Approach
Emphasise your commitment to delivering exceptional user experiences. Share examples of how you've improved usability or provided effective support in previous roles, showcasing your proactive attitude towards user satisfaction.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your troubleshooting skills and ability to manage multiple tasks. Think of past experiences where you successfully resolved issues or implemented process improvements, and be ready to discuss these in detail.
