Phlebotomist

Phlebotomist

Birmingham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
  • Company: Join Randox Health, a leader in clinical diagnostics dedicated to improving global health.
  • Benefits: Enjoy a full-time, permanent role with flexible hours and opportunities for professional growth.
  • Why this job: Be part of a revolutionary team that empowers individuals to take charge of their health.
  • Qualifications: Previous phlebotomy experience and customer service skills are essential; IT proficiency is a plus.
  • Other info: Must be vaccinated against Hepatitis B and undergo a DBS check.

The predicted salary is between 24000 - 36000 £ per year.

Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in Birmingham.

At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset - moving from a model of sickness management to true preventative healthcare.

Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.

Location: 39 High St, Birmingham, B4 7SL.

Contract Offered: Full-time, permanent

Working Hours / Shifts: 40 hours per week contract, alternating between Monday to Friday and Tuesday to Saturday. Exact hours are 7.40am to 4.20pm, Monday and Saturday and 6.40am to 3.20pm & 10.20am to 7pm, Tuesday to Friday. Hours are subject to change.

For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage. In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check.

What does the Phlebotomist role involve?

This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:

  • Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
  • Demonstrate sensitive communication to ensure client understanding and consent.
  • Maintain accurate records in PIS, uploading all relevant documentation.
  • Represent the company professionally at offsite events and appointments.
  • Engage in upselling and cross-selling at our private health clinic.
  • Proactively drive sales and exceed targets.
  • Complete company forms, specimen labelling, and laboratory test order forms accurately.
  • Demonstrate high IT literacy in order to manage various software systems and daily tasks.

Essential criteria:

  • Previous Phlebotomy experience and certificate or equivalent training.
  • Confident using IT programmes.
  • Flexibility with working hours, as required by the business inclusive of evenings and weekends.
  • Exemplary customer service skills and experience.
  • Ability to manage existing clientele and generate new clientele at the same time.
  • Valid UK driving licence.

Desirable:

  • Experience in a private healthcare setting.
  • Proficiency in the use of Microsoft packages.
  • Confidence and experience working internal / external events.
  • Sales / Retail experience.

How do I apply?

Click Apply on the site of this advertisement. You will then submit your CV to Randox for review. This advert may be open for as long as 30 days, although we may close the advert early, if we receive sufficient applicants.

About Randox Health:

For almost 40 years Randox has been at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. This experience and expertise powers each of our state-of-the-art Randox Health clinics, based in over 20 locations across the UK and Ireland. A mobile service enabling certified Randox Health staff to visit clients at their convenience is also available.

In early 2020, Randox were one of the first to respond to the coronavirus pandemic, developing a pioneering diagnostic test for COVID-19 in just a few weeks. Our rapid COVID-19 testing service was trusted and used by a variety of private companies, individuals, the sports industry and in the UK Government’s National COVID-19 Testing Programme.

Phlebotomist employer: Randox Laboratories

Randox Health is an exceptional employer, offering a dynamic work environment in Birmingham where innovation meets compassionate healthcare. With a strong focus on employee development and a culture that values teamwork and excellence, we provide our Phlebotomists with comprehensive training and growth opportunities. Our commitment to cutting-edge technology and preventative health solutions ensures that you will be part of a forward-thinking team dedicated to making a real difference in people's lives.
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Contact Detail:

Randox Laboratories Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Phlebotomist

✨Tip Number 1

Familiarise yourself with Randox Health's innovative technology and services. Understanding their approach to preventative healthcare will not only help you in interviews but also show your genuine interest in the company.

✨Tip Number 2

Highlight your customer service skills during any interactions. Since the role involves ensuring an excellent experience for clients, demonstrating your ability to communicate sensitively and effectively can set you apart from other candidates.

✨Tip Number 3

Be prepared to discuss your phlebotomy experience in detail. Think of specific examples where you've successfully collected samples or managed client appointments, as this will showcase your expertise and confidence in the role.

✨Tip Number 4

Showcase your flexibility and willingness to work varied hours. Since the position requires adaptability to different shifts, emphasising your availability and readiness to meet the business needs can make a positive impression.

We think you need these skills to ace Phlebotomist

Phlebotomy Certification
Customer Service Skills
IT Literacy
Data Entry Skills
Attention to Detail
Communication Skills
Sales Skills
Flexibility in Working Hours
Record Keeping
Client Management
Ability to Work Under Pressure
Teamwork
Time Management
Understanding of Health and Safety Regulations

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your phlebotomy experience and any relevant certifications. Emphasise your customer service skills and IT literacy, as these are crucial for the role.

Write a Compelling Cover Letter: Craft a cover letter that showcases your passion for healthcare and your understanding of Randox Health's mission. Mention specific experiences that demonstrate your ability to provide excellent client care and your flexibility with working hours.

Highlight Relevant Experience: In your application, clearly outline your previous phlebotomy experience and any roles where you engaged in upselling or cross-selling. This will show your capability to drive sales and exceed targets.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in a clinical setting.

How to prepare for a job interview at Randox Laboratories

✨Know Your Phlebotomy Basics

Make sure you brush up on your phlebotomy skills and knowledge before the interview. Be prepared to discuss your previous experience, techniques you’ve used, and how you ensure patient comfort and safety during blood collection.

✨Demonstrate Excellent Customer Service Skills

Since this role involves direct interaction with clients, be ready to showcase your customer service abilities. Think of examples where you've gone above and beyond for a client, and how you handle difficult situations with sensitivity and professionalism.

✨Familiarise Yourself with Randox Health

Research Randox Health and their innovative diagnostic solutions. Understanding their mission and values will help you align your answers with what they are looking for in a candidate, showing that you are genuinely interested in being part of their team.

✨Prepare for IT and Data Management Questions

As the role requires high IT literacy, be prepared to discuss your experience with various software systems and data entry. You might be asked about how you manage patient information securely and accurately, so have specific examples ready.

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