Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Coordinate air import freight services and manage customer service delivery.
- Company: Join a top global logistics provider with a focus on career growth.
- Benefits: Enjoy WFH flexibility, competitive salary, and 25 days holiday.
- Why this job: Be part of a dynamic team, enhance your skills, and make an impact in logistics.
- Qualifications: Experience in air import operations and strong attention to detail required.
- Other info: Opportunity for career development to department supervisor.
The predicted salary is between 30000 - 41000 £ per year.
Our client, a leading privately owned global logistics provider, are recruiting for an Air Import Coordinator to join their team at offices in Hounslow, Middlesex.
On Offer:
- Opportunity to work for a leading freight forwarding & supply chain management specialist
- Opportunity for career development to department supervisor
- Salary up to £37K, dependant on skills and experience
- WFH Flexibility
- Monday to Friday 9am – 5:30pm: 37.5 hour working week
- 25 Days Holiday plus bank holidays
Main Purpose of the Air Import Coordinator:
- Co-ordination of Air import freight forwarding services
- Responsibility for invoicing & profitability on your jobs
- Responsibility for Customs Compliance on customs entries
- Processing of HMRC queries through to resolution and closure, minimising duty/tax liability and involvement in Customs audits
- Internal customs audit and assessments and analysis on this data
Duties & Responsibilities of the Air Import Coordinator:
- Day to day responsibility for customer service delivery to Air customer
- Management of Air Imports Email Inbox, and procedural work flows of consignments
- Follow up and resolve all operational issues / customer service concerns raised by the customer
- Responsibility for Gross Profit analysis, Sales Invoicing and job costing accuracy
- To promote business development, ensuring all opportunities from existing business are followed up where needed
- Research client operational history past and present, visit their website to gain knowledge of products and any developments
- Contribute to ongoing operational development and cost saving measures
- Identify areas of operational improvement by reviewing process regularly
- Processing of import documents and creation/submission of Customs Entry Declarations
- Keep up to date with Market trends, companies products, services and news
- Establish, Manage and Maintain Internal and External Relationships
- Fully Document attributed client’s business processes and requirements
- Ensure all HMRC Export and Import entry regulations are met, through self-auditing
- Ensuring accuracy of Import entry declarations through self-auditing
Key client contacts: Supervisors and Managers, HMRC, Shipping & Logistics Supervisors & Managers, Airlines, road Hauliers, co-loaders, suppliers and transport providers, IT software including Boxtop, Albacore and ASM, Overseas agents, BIFA
To Be Considered:
- Proven air import operations experience
- Proven experience using CDS
- HMRC Import Customs knowledge
- Strong attention to detail
For more details, contact Willis Global - a leading Recruitment Consultancy for the Supply Chain and Logistics Industry.
Air Import Coordinator employer: Willis Global
Contact Detail:
Willis Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Import Coordinator
✨Tip Number 1
Familiarise yourself with the latest customs regulations and HMRC guidelines. This knowledge will not only help you in interviews but also demonstrate your commitment to compliance, which is crucial for the Air Import Coordinator role.
✨Tip Number 2
Network with professionals in the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at companies like ours.
✨Tip Number 3
Research our company thoroughly. Understand our services, values, and recent developments. This will allow you to tailor your conversations during interviews and show that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare to discuss specific examples from your past experience that highlight your problem-solving skills and attention to detail. Being able to articulate how you've successfully managed air import operations will set you apart from other candidates.
We think you need these skills to ace Air Import Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Air Import Coordinator. Familiarise yourself with key tasks such as customs compliance, invoicing, and customer service delivery.
Tailor Your CV: Highlight your relevant experience in air import operations and customs knowledge. Use specific examples to demonstrate your attention to detail and ability to manage operational issues effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your understanding of the industry. Mention how your skills align with the company's needs and express your enthusiasm for the opportunity.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for the role of an Air Import Coordinator.
How to prepare for a job interview at Willis Global
✨Know Your Customs Regulations
Familiarise yourself with HMRC import regulations and customs compliance. Be prepared to discuss your experience in handling customs entries and any challenges you've faced, as this will demonstrate your expertise in the field.
✨Showcase Your Customer Service Skills
As an Air Import Coordinator, customer service is key. Prepare examples of how you've resolved operational issues or improved customer satisfaction in previous roles. This will highlight your ability to manage client relationships effectively.
✨Demonstrate Attention to Detail
Attention to detail is crucial in this role. Be ready to discuss specific instances where your meticulousness has led to successful outcomes, such as accurate invoicing or successful audits. This will show that you can handle the responsibilities of the position.
✨Research the Company and Industry Trends
Before the interview, take time to research the logistics provider and current market trends. Understanding their services and recent developments will allow you to ask insightful questions and demonstrate your genuine interest in the role.
