At a Glance
- Tasks: Support users of our software and provide training on the platform.
- Company: Join a fast-growing software provider making waves in the tech industry.
- Benefits: Enjoy a competitive salary of £35-40K plus additional perks.
- Why this job: Perfect for hands-on learners wanting to build their software experience.
- Qualifications: Experience with Windows support, basic SQL, and web servers is preferred.
- Other info: Immediate consideration and interviews available this week!
The predicted salary is between 28000 - 42000 £ per year.
Join this fast growing Software provider as a Technical Support Engineer looking after users of their software. You'll play a key role in supporting web applications, providing user support, and training new users on the platform.
Perfect for someone who wants to get more hands on and build up their software experience.
Key Skills:- Windows support experience
- Databases / basic SQL
- Web servers - such as Apache experience is helpful
- Remote Access Tool
Starting salary in the region of £35-40K + benefits. Apply now for immediate consideration and interview this week!
Application Support Analyst - Saas / SQL employer: Oscar Technology
Contact Detail:
Oscar Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Application Support Analyst - Saas / SQL
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description, such as SQL and web servers like Apache. Having hands-on experience or even a basic understanding of these technologies can set you apart during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in providing user support. Think of specific examples where you successfully resolved issues or trained users, as this will demonstrate your capability to handle similar situations in this role.
✨Tip Number 3
Show enthusiasm for learning and growing within the role. Since this position is perfect for someone looking to build their software experience, express your eagerness to take on new challenges and develop your skills further.
✨Tip Number 4
Network with current or former employees of the company if possible. This can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace Application Support Analyst - Saas / SQL
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and skills required for the Application Support Analyst position. Tailor your application to highlight your relevant experience in SaaS, SQL, and user support.
Highlight Relevant Skills: Make sure to emphasise your experience with Windows support, databases, and basic SQL in your CV and cover letter. Mention any familiarity with web servers like Apache and remote access tools, as these are beneficial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for technology and your desire to support users effectively. Use specific examples from your past experiences to demonstrate how you can contribute to the team.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Oscar Technology
✨Show Your Technical Skills
Make sure to brush up on your knowledge of SQL and web servers like Apache. Be prepared to discuss your experience with databases and how you've used them in previous roles.
✨Demonstrate Problem-Solving Abilities
As an Application Support Analyst, you'll need to troubleshoot issues effectively. Prepare examples of past challenges you've faced and how you resolved them, showcasing your analytical skills.
✨Highlight User Support Experience
Since the role involves providing user support, be ready to talk about your experience in training users or assisting them with software. Share specific instances where you improved user satisfaction.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's software and support processes. This shows your genuine interest in the role and helps you understand how you can contribute to their success.