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- Tasks: Join our team as a Front Desk Receptionist, handling check-ins, guest relations, and admin tasks.
- Company: Work at an exclusive 5* hotel in the stylish Mayfair area, known for its luxury and customer service.
- Benefits: Earn up to £27,000 plus benefits in a vibrant work environment.
- Why this job: Be part of a friendly team that values strong customer relationships and high standards.
- Qualifications: Experience in high-end hotel reception roles is essential; great communication and organizational skills are a must.
- Other info: This is a permanent position in a fast-paced, rewarding environment.
The predicted salary is between 16200 - 19800 £ per year.
Front Desk Receptionist Needed for an Exclusive 5* Hotel, Mayfair, Up To £27,000 + Benefits An exciting opportunity has arisen for an experienced front desk Receptionist to join an exclusive 5* hotel in the heart of fashionable Mayfair. The client is proud of their strong customer relationships and friendly atmosphere and are looking for experienced front desk Reception who can meet the high standards needed to cover the reception desk. Due to the demand to servicing their discerning clients, they are looking for like minded individuals who have worked in similar 5* hotels with experience in reception to join their team on a permanent basis. Job Description As a Front Desk Receptionist you will be responsible for: Check in-check out duties All aspects of guest relations Assisting in general enquiries including bookings, giving quotes, invoicing and general reception duties Conducting end of day reports Follow company and department procedures Having good admin skills Help assist and support Co – workers Identifying problems and reacting to resolve the issues The Ideal candidate will be: Experienced in a similar reception role within high end hotels Be able to work within a small team and individually Be able to work in a high demanding environment Have good telephone manners Being able to act upon different situations in a precise and professional manner Able to follow clear instructions Used to dealing with reports Being proactive and being able to think on their feet Used to dealing with different types of clientele with customer service being the top priority The ideal candidate will have great organisational skills along with the passion and commitment in driving excellent service to the clientele and a proven track record in front office reception in a hotel environment. If this sounds like the ideal position, please apply below AMRT1_UKCT
Receptionist ,Exclusive 5* Hotel, Mayfair, Upto 27k + Benefits employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist ,Exclusive 5* Hotel, Mayfair, Upto 27k + Benefits
✨Tip Number 1
Make sure to highlight your experience in high-end hotel environments during any networking opportunities. Engage with professionals in the hospitality industry, as they can provide valuable insights and potentially refer you to openings.
✨Tip Number 2
Familiarize yourself with the specific services and values of the hotel you're applying to. This knowledge will help you tailor your conversations and demonstrate your genuine interest in their brand and customer service standards.
✨Tip Number 3
Practice your telephone manners and customer interaction skills. Since this role requires excellent communication, consider role-playing scenarios with friends or family to build confidence in handling various guest inquiries.
✨Tip Number 4
Stay proactive by researching common challenges faced in front desk roles at luxury hotels. Being prepared with solutions or strategies to address these issues can set you apart during interviews and show your problem-solving abilities.
We think you need these skills to ace Receptionist ,Exclusive 5* Hotel, Mayfair, Upto 27k + Benefits
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in high-end hotel reception roles. Emphasize your customer service skills and any relevant achievements that demonstrate your ability to meet the high standards expected in a 5* environment.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your commitment to providing excellent service. Mention specific experiences that relate to the job description, such as handling guest relations or managing check-in/check-out procedures.
Showcase Your Skills: In your application, clearly outline your administrative skills and your ability to work under pressure. Provide examples of how you've successfully resolved issues in previous roles, as this is crucial for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is essential for a front desk receptionist role.
How to prepare for a job interview at James Webber Recruitment
✨Showcase Your Customer Service Skills
As a front desk receptionist, your ability to provide excellent customer service is crucial. Be prepared to share specific examples of how you've handled difficult situations or gone above and beyond for guests in previous roles.
✨Demonstrate Your Experience in High-End Environments
Since the hotel is looking for someone with experience in 5* hotels, highlight your previous roles in similar settings. Discuss the standards you maintained and how you adapted to meet the expectations of discerning clientele.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to think on your feet. Practice responding to hypothetical scenarios related to guest relations or handling complaints to show your proactive approach.
✨Emphasize Teamwork and Communication Skills
The role requires working closely with a small team. Share experiences that demonstrate your ability to collaborate effectively, support co-workers, and communicate clearly, especially in a high-demand environment.
