At a Glance
- Tasks: Support account management, client satisfaction, and project coordination.
- Company: Join a global leader in payments technology with a collaborative culture.
- Benefits: Enjoy hybrid work options and competitive daily rates.
- Why this job: Kickstart your career in a dynamic environment focused on growth and client relationships.
- Qualifications: Bachelor’s degree preferred; customer service experience is a plus.
- Other info: This is a 9-month contract role based in London Paddington.
The predicted salary is between 21600 - 36000 £ per year.
9 months' contract
Target start date: ASAP
Location: London Paddington (hybrid)
Company: Global payments technology
Daily rate PAYE inside IR35
We are seeking a motivated and detail-oriented Junior Account Manager to join our dynamic team. The successful candidate will play a crucial role in supporting our account management team, ensuring client satisfaction, and contributing to the growth and retention of our client base. This position is ideal for someone looking to start or build their career in account management within a supportive and collaborative environment.
Key Responsibilities:
- Client Support and Relationship Management: Assist in managing client accounts, serving as a point of contact for routine inquiries and requests. Develop and maintain strong relationships with clients by understanding their needs and ensuring their satisfaction with our products and services. Prepare and deliver regular reports on account status and performance metrics to clients and internal stakeholders.
- Project Coordination: Support the planning and execution of client projects, ensuring timely delivery and adherence to quality standards. Coordinate with internal teams, including sales, marketing, and product development, to address client needs and resolve any issues.
- Administrative Duties: Maintain accurate and up-to-date records of client interactions and transactions in the CRM system. Assist in creating and updating account management documentation, proposals, and presentations.
- Market and Product Knowledge: Stay informed about industry trends, competitive landscape, and our company’s products and services. Provide clients with insights and recommendations on how to optimize their use of our offerings.
- Sales Support: Identify opportunities for upselling and cross-selling additional products or services to existing clients. Assist the sales team in preparing proposals and presentations for potential clients.
Qualifications:
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- Previous experience in account management, customer service, or a related field is a plus.
- Strong communication and interpersonal skills with the ability to build and maintain client relationships.
- Detail-oriented with excellent organizational and multitasking abilities.
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.
- A proactive and adaptable approach to problem-solving and a willingness to learn.
Contact Detail:
Allegis Global Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Account Manager
✨Tip Number 1
Familiarise yourself with the latest trends in account management and the payments technology sector. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role and industry.
✨Tip Number 2
Network with professionals already working in account management or related fields. Attend industry events or join online forums to connect with others, as personal referrals can significantly boost your chances of landing the job.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships or resolved issues in previous roles. Having concrete stories ready will showcase your skills and make you a more compelling candidate.
✨Tip Number 4
Demonstrate your proficiency with CRM software by familiarising yourself with popular platforms used in the industry. Being able to speak confidently about your experience with these tools can set you apart from other candidates.
We think you need these skills to ace Junior Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Junior Account Manager role. Emphasise any previous account management or customer service experience, as well as your proficiency in Microsoft Office and CRM software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for the role and your understanding of the company's needs. Mention specific examples of how you can contribute to client satisfaction and support the account management team.
Highlight Soft Skills: In your application, focus on your communication and interpersonal skills. Provide examples of how you've successfully built relationships in previous roles, as this is crucial for the Junior Account Manager position.
Show Industry Knowledge: Demonstrate your awareness of industry trends and the competitive landscape in your application. This shows that you're proactive and genuinely interested in the role and the company’s offerings.
How to prepare for a job interview at Allegis Global Solutions
✨Know Your Role
Make sure you understand the key responsibilities of a Junior Account Manager. Familiarise yourself with client support, project coordination, and administrative duties. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Communication Skills
As this role requires strong communication and interpersonal skills, be prepared to discuss examples of how you've successfully built relationships in previous roles. Practice articulating your thoughts clearly and confidently.
✨Demonstrate Your Detail Orientation
Highlight your organisational skills and attention to detail. You might want to share specific instances where your meticulousness led to successful outcomes, especially in managing client accounts or projects.
✨Research the Company and Industry
Stay informed about the latest trends in the payments technology sector and the company's products. This knowledge will not only impress your interviewers but also allow you to ask insightful questions.