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- Tasks: Lead a team managing Motor Claims, focusing on Personal Injury and Credit Hire cases.
- Company: Join a cutting-edge InsurTech firm revolutionising the claims industry with innovative technology.
- Benefits: Enjoy a competitive salary, remote work, and support for professional qualifications.
- Why this job: Be part of a dynamic team in a fast-paced environment that values innovation and collaboration.
- Qualifications: Experience in Bodily Injury and Credit Hire claims, plus strong managerial skills required.
- Other info: This role offers significant opportunities for career progression as the company grows.
The predicted salary is between 36000 - 60000 £ per year.
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
Due to having long-term deals in place with a number of MGA’s (each with diverse books of business), the need has arisen to appoint a Motor Claims Team Leader. Here, you will be responsible for managing a team of Motor Claims Handlers, each dealing with a caseload comprising both Personal Injury and Credit Hire cases. Your managerial duties will include:
- Training, development and coaching
- Allocating workloads
- Acting as an escalation point for complaints
- File/audit checking to ensure compliance
Whilst you will not be managing your own caseload, you will be a technical referral point for the team. It is essential that you are technically competent within both Bodily Injury and Credit Hire Motor claims. You must also have solid managerial skills, and the ability to help create a friendly and supportive environment where a fully remote-based team enjoys working to shared goals and objectives.
As this dynamic firm is seen as somewhat of a ‘disrupter’ in the sometimes rather staid TPA claims sector, you must also be dynamic, able to thrive in a fast-paced and constantly-evolving environment, and be willing to challenge the status quo. Equally, as this firm is growing so rapidly, you must be willing to get involved in a variety of different projects and assignments.
You will be rewarded with an attractive basic salary (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit in this company. With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Claims Manager employer: Aston Charles Ltd
Contact Detail:
Aston Charles Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Manager
✨Tip Number 1
Familiarise yourself with the latest trends in InsurTech and how they impact motor claims. Being knowledgeable about the technology and innovations in the industry will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the insurance and claims management sectors. Attend relevant webinars or online events to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your managerial experience in detail. Think of specific examples where you've successfully led a team, resolved conflicts, or improved processes, as these will be crucial in demonstrating your fit for the role.
✨Tip Number 4
Show your enthusiasm for working in a fast-paced environment. Be ready to share instances where you've thrived under pressure or adapted quickly to changes, as this aligns with the dynamic nature of the company.
We think you need these skills to ace Claims Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams and handling Motor Claims, particularly in Personal Injury and Credit Hire. Use specific examples to demonstrate your technical competence and managerial skills.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with their innovative approach and your ability to thrive in a fast-paced environment. Be sure to include your willingness to challenge the status quo.
Showcase Relevant Achievements: When detailing your work history, focus on achievements that relate to team leadership and claims management. Quantify your successes where possible, such as improvements in team performance or customer satisfaction rates.
Proofread Your Application: Before submitting, carefully proofread your application materials. Look for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Aston Charles Ltd
✨Show Your Technical Expertise
Make sure to highlight your knowledge in both Bodily Injury and Credit Hire Motor claims during the interview. Be prepared to discuss specific cases or scenarios where you successfully navigated complex claims, as this will demonstrate your technical competence.
✨Emphasise Your Managerial Skills
Since the role involves managing a team, it's crucial to showcase your managerial experience. Share examples of how you've trained, developed, and coached team members in the past, and explain how you foster a supportive environment that aligns with the company's values.
✨Demonstrate Adaptability
This company thrives on innovation and change, so be ready to discuss how you've adapted to fast-paced environments in your previous roles. Provide examples of projects where you had to pivot quickly and how you managed to keep your team motivated during transitions.
✨Prepare Questions About Company Culture
As the firm prides itself on a friendly and supportive team environment, prepare thoughtful questions about their culture. This shows your genuine interest in fitting into their team and helps you assess if the company aligns with your values.
