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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for our guests.
- Company: Join Marriott, the world's largest hotel company with a rich history of hospitality.
- Benefits: Enjoy competitive pay, 28 days holiday, discounts, and complimentary meals.
- Why this job: Be part of a vibrant team where your voice matters and growth is encouraged.
- Qualifications: No prior experience needed, just a passion for great service and teamwork.
- Other info: Flexible shifts available, perfect for students balancing work and studies.
The predicted salary is between 24000 - 36000 £ per year.
With its fragrant walled gardens, stately Jacobean country house & 200 acres of Hertfordshire parkland, the historic Hanbury Manor Marriott Hotel & Country Club makes a lasting impression. Marriott International, the world's largest hotel company with more than 500 global locations and 600,000 associates worldwide, is redefining the art of hosting so that our guests can travel brilliantly. Combining old school, classic elegance and impressive grandeur with a contemporary, holistic approach, Hanbury Manor Marriott delivers premium choices, sophisticated style, and well-crafted experiences for the discerning.
We are looking for a passionate Food & Beverage Service Expert to join our wonderful team at Hanbury Manor. The role will be primarily based in Vardons, our casual all-day dining outlet, and we are looking for individuals who have both bar and food service skills.
The impact you'll make:
- As one of our Food & Beverage Service Experts, you’ll ensure you know every dish on the menu, so you can make recommendations and answer any questions customers may have.
- You’ll ensure their food and drinks are served quickly, efficiently and with a smile - and if there are any issues, you’ll deal with them right away.
- Thanks to you, our guests will feel well-fed, happy and wanting to come back for more.
What you'll do:
- Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side.
- Our Food & Beverage Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their meal.
- Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Food & Beverage Service Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success - creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional.
Guest Service Experts will be on their feet and moving around, managing the menu, and taking a hands-on approach to work. Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Experts - to get it right for our guests and our business each and every time.
What is in it for you?
- Competitive Salary + 28 days holiday including bank holidays increasing to a maximum of 35 days with each year of service.
- Discount in our Cast Iron Grill restaurant/Vardons/Spa/Golf.
- Length of service rewards.
- Monthly/yearly recognition schemes.
- Extensive training both internally and externally.
- World-class career opportunities internationally within Marriott hotels tailored to your specific needs.
- Heavily discounted room rates for you & friends and family.
- Professional learning and development opportunities.
- Complimentary meals on duty.
- Complimentary dry cleaning - we want you to look smart and well-groomed at all times.
- Complimentary use of Gym - because your well-being is important.
- Annual parties, Christmas lunches, Summer BBQ's and Easter celebrations.
- Pension scheme.
- Cycle to work scheme.
- Access to major high street discounts so you can treat your friends and family.
Come and join us today, and become part of the Marriott family. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of 'Wonderful Hospitality. Always.' by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy.
Contact Detail:
Hanbury Manor Marriott Hotel & Country Club Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Service Expert
✨Tip Number 1
Familiarise yourself with the menu at Vardons and the types of dishes they serve. Being able to discuss the menu confidently and make recommendations will impress your potential employers and show that you're genuinely interested in the role.
✨Tip Number 2
Brush up on your customer service skills by practising how to handle various guest scenarios. Think about how you would respond to common issues, such as a wrong order or a complaint, to demonstrate your problem-solving abilities during the interview.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where you've worked effectively with others in a fast-paced environment. Highlighting your ability to collaborate will resonate well with the team-oriented culture at Marriott.
✨Tip Number 4
Research Marriott's values and mission statement to align your personal goals with theirs. During your conversation, express how your passion for hospitality fits into their vision of 'Wonderful Hospitality. Always.' to make a lasting impression.
We think you need these skills to ace F&B Service Expert
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Food & Beverage Service Expert position. Tailor your application to highlight relevant experience in food and beverage service.
Craft a Personal Statement: Write a compelling personal statement that reflects your passion for hospitality and customer service. Mention specific experiences where you provided excellent service or resolved issues effectively.
Highlight Relevant Skills: Make sure to emphasise your bar and food service skills in your CV. Include any certifications or training related to food safety, customer service, or hospitality that would make you a strong candidate.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Hanbury Manor Marriott Hotel & Country Club
✨Know the Menu Inside Out
As a Food & Beverage Service Expert, it's crucial to be familiar with every dish and drink on the menu. During the interview, demonstrate your knowledge by discussing specific items and how you would recommend them to guests.
✨Showcase Your Customer Service Skills
Highlight your experience in providing excellent customer service. Share examples of how you've handled difficult situations or gone above and beyond to ensure guest satisfaction, as this is key in the hospitality industry.
✨Emphasise Teamwork and Communication
The role requires effective communication with both guests and kitchen staff. Be prepared to discuss how you work within a team and ensure smooth operations, as well as how you handle feedback and collaborate with others.
✨Dress to Impress
First impressions matter! Dress smartly and professionally for your interview, reflecting the high standards of the Marriott brand. This shows that you understand the importance of personal appearance in the hospitality sector.
