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- Tasks: Ensure safety and security for guests and staff through regular patrols and incident investigations.
- Company: Join Hyatt Regency London Blackfriars, a historic five-star hotel near iconic landmarks.
- Benefits: Enjoy 12 free hotel nights yearly, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values empathy, integrity, and personal growth in hospitality.
- Qualifications: Must have SIA license, experience in security, and knowledge of fire safety and CCTV.
- Other info: Embrace a career where your individuality is celebrated and every role matters.
The predicted salary is between 24000 - 36000 £ per year.
Duties and responsibilities related to the Security Officer role include:
- Preventing avoidable loss to the hotel, guests, and colleagues while providing a safe, hazard-free environment according to the agreed policies and procedures.
- Carrying out frequent patrols of all guest floors, public and service areas within the hotel, including irregular checks of the perimeter.
- Ensuring guest rooms, offices, service cupboards, and any other appropriate doors are locked and free of fire and health hazards.
- Investigating all reported or alleged cases of crime or potential crime, including theft, loss, and damage to either guest, staff, or hotel property.
- Assisting staff, visitors, and contractors with the verification, preparation, issue, and recoveries of ID cards, visitor passes, and pass-out forms.
- Ensuring no unauthorised persons enter the company premises and that all persons properly seeking admission are courteously received and assisted.
- Conducting daily fire patrols, including checking fire safety equipment, reporting any faults, and following up to ensure they have been addressed.
- Being trained to certificate standard in first aid.
About you:
You have gained first work experience in the same or similar role, preferably within a hotel environment. With your good working knowledge of firefighting equipment and procedures, you will be able to respond to an emergency immediately. You will already have a SIA license (Door Supervisor) and preferably have good knowledge of current laws and legislations. Your working knowledge of CCTV and relevant computer programs makes your profile complete.
Benefits you will enjoy as a Security Officer:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt for you, your family, and friends from the day you start.
- Free meals on duty.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- Continuous learning and development opportunities to provide you with a clear career path and job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt, we care for people so they can be their best. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family, which has 1250 hotels in over 76 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity, and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.
Join a team that is making travel more human, connected, and sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job; it's a career for people who care.
Next steps: Apply today for this Security Officer role and start your journey with Hyatt Hotels!
Contact Detail:
Hyatt Regency London Blackfriars Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and emergency procedures of Hyatt Regency London Blackfriars. Understanding their policies will not only help you during the interview but also demonstrate your commitment to ensuring a safe environment.
✨Tip Number 2
Network with current or former employees of Hyatt Hotels, especially those in security roles. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think of examples from your past experiences where you successfully handled security issues or emergencies, as this will showcase your problem-solving skills.
✨Tip Number 4
Stay updated on current laws and regulations related to security and safety in hospitality. Being knowledgeable about these topics will not only impress your interviewers but also show that you are proactive and dedicated to your role.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Security Officer position. Highlight your relevant experience in your application.
Tailor Your CV: Customise your CV to reflect your experience in security roles, particularly in hotel environments. Emphasise your SIA license, knowledge of firefighting equipment, and any relevant training.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for safety and hospitality. Mention specific examples of how you've contributed to a safe environment in previous roles.
Highlight Relevant Skills: In your application, make sure to highlight skills such as emergency response, knowledge of current laws, and familiarity with CCTV systems. These are crucial for the Security Officer role.
How to prepare for a job interview at Hyatt Regency London Blackfriars
✨Know Your Responsibilities
Familiarise yourself with the key duties of a Security Officer, such as conducting patrols and investigating incidents. Be prepared to discuss how your previous experience aligns with these responsibilities.
✨Demonstrate Your Knowledge of Safety Protocols
Showcase your understanding of fire safety equipment and emergency procedures. You might be asked about how you would handle specific situations, so think of examples from your past experience.
✨Highlight Your Customer Service Skills
As a Security Officer, you'll interact with guests and staff regularly. Be ready to share examples of how you've provided excellent customer service in previous roles, especially in high-pressure situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare for scenarios related to security breaches or emergencies, and think through how you would respond effectively while ensuring guest safety.
