Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the development of a robust QA framework and ensure regulatory compliance.
- Company: Join MoneyPlus, a FCA-regulated firm dedicated to helping people manage debt and improve their lives.
- Benefits: Enjoy 23 days holiday, free breakfast, discounts, and a supportive work environment.
- Why this job: Shape a high-performing QA team while making a real difference in customers' lives.
- Qualifications: Experience in QA or compliance within FCA-regulated financial services is essential.
- Other info: We prioritise your development with professional training opportunities and a focus on wellbeing.
The predicted salary is between 36000 - 60000 £ per year.
We help people live better. Our services help to make life less complicated – and expensive. We offer advice and financial services that help our customers overcome their troubles with debt once and for all. We’ll be there to help with things that can easily be forgotten about, answer any complicated questions and help our customers to plan for their future and reach their financial goals.
We’re a team of quick thinkers and relentless doers, with lots of ideas and plenty of passion to help improve the lives of others. If you share our passion for improving the lives of others through simple, affordable, jargon-free services, then you may have what it takes to join our team.
We are looking for a bright, curious, and resilient Lead QA Analyst to join our FCA-regulated debt management firm. This is a unique opportunity to shape and evolve our Quality Assurance framework, ensuring it not only meets regulatory expectations but also champions the needs of our customers.
You’ll challenge the status quo, drive continuous improvement, and have the potential to build a high-performing QA team that reflects our values of fairness, transparency, and accountability.
We believe our people truly are our greatest asset, that’s why we make sure our MoneyPlus People have the best experience, right from our first interaction all the way through their career with us.
- Family Friendly: Having a healthy work-life balance is important to us. We offer a minimum of 23 days holiday allowance per year.
- Discounts: Join our team and you’ll have access to Perkbox, which has tons of deals for you to choose from, as well as free healthy breakfast in our on-site café, tea and coffee, and fresh fruit.
- Café: We provide an award-winning subsidised café that serves free healthy breakfast every morning and discounted meals throughout the day.
- Wellbeing: We provide a free cashback healthcare plan, as well as discounted gym and fitness deals. We also have a cycle to work scheme to encourage our people to make healthy life changes.
- Training: We care about your development, which is why we provide professional training opportunities, so that you can be the best possible you.
QA Framework Leadership: Develop and continuously evolve a robust QA framework aligned with FCA regulations (including CONC, SYSC, and PRIN) and internal policies.
Regulatory Compliance: Ensure QA processes support compliance with FCA expectations, particularly around the quality of advice, transparency, customer vulnerability, and fair treatment.
Recruit, mentor, and lead additional QA Officers. Foster a culture of continuous improvement, accountability, and regulatory excellence.
Analyse QA findings to identify trends, root causes, and areas for improvement.
Stakeholder Engagement: Collaborate with Compliance, Operations, and Training teams to embed QA insights into business processes and customer journeys.
Support internal and external audits, thematic reviews, and regulatory visits by providing evidence of QA effectiveness and continuous improvement.
Proven experience in a QA or compliance role within an FCA-regulated debt management or financial services firm.
Demonstrated ability to build or enhance QA frameworks and lead QA teams.
Excellent analytical, communication, and stakeholder management skills.
At MoneyPlus we want to create a work environment that inspires you to excel. Through our combination of support, working as a team and our ambition to be better, we want to help you achieve and create a future with us.
Lead QA Analyst employer: MoneyPlus
Contact Detail:
MoneyPlus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead QA Analyst
✨Tip Number 1
Familiarise yourself with FCA regulations and the specific compliance requirements related to debt management. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience where you built or enhanced QA frameworks. Be prepared to share examples of how you fostered a culture of continuous improvement in your past roles.
✨Tip Number 3
Engage with our company culture by researching our values and initiatives. During your conversations, highlight how your personal values align with ours, especially around fairness, transparency, and accountability.
✨Tip Number 4
Prepare to discuss your analytical skills and how you've used data to drive improvements in QA processes. Being able to articulate your approach to identifying trends and root causes will set you apart from other candidates.
We think you need these skills to ace Lead QA Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Lead QA Analyst. Familiarise yourself with FCA regulations and how they apply to quality assurance in financial services.
Tailor Your CV: Highlight your relevant experience in QA or compliance roles, especially within FCA-regulated environments. Emphasise your skills in developing QA frameworks and leading teams, as these are crucial for this position.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for improving lives through quality assurance. Mention specific examples of how you've driven continuous improvement in previous roles and how you align with the company's values.
Showcase Analytical Skills: In your application, provide examples of how you've used analytical skills to identify trends and improve processes. This is key for the role, so be specific about your achievements and the impact they had on your previous employers.
How to prepare for a job interview at MoneyPlus
✨Understand the Regulatory Landscape
Familiarise yourself with FCA regulations relevant to the role, such as CONC, SYSC, and PRIN. Being able to discuss how these regulations impact quality assurance will show your preparedness and understanding of the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led QA teams or projects in the past. Highlight your ability to mentor others and foster a culture of continuous improvement, as this aligns with the company's values.
✨Demonstrate Analytical Thinking
Be ready to discuss your experience with analysing QA findings. Share specific instances where you identified trends or root causes and implemented changes that improved processes or outcomes.
✨Engage with Stakeholders
Think about how you've collaborated with other departments in previous roles. Be prepared to discuss how you would engage with Compliance, Operations, and Training teams to integrate QA insights into their processes.
