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- Tasks: Lead training activities for a major digital transformation project in the public sector.
- Company: Join iTS, a tech provider in Northern Ireland, delivering bespoke solutions for complex case management.
- Benefits: Enjoy a hybrid work model with regular office attendance in Belfast and flexible training methods.
- Why this job: Be part of a dynamic team driving impactful change through innovative training solutions.
- Qualifications: 5+ years in training design and delivery for complex enterprise solutions; strong communication and organisational skills required.
- Other info: No agencies, please!
The predicted salary is between 36000 - 60000 £ per year.
iTS is a Northern Ireland based provider of technology and solutions for complex case management and other bespoke government and private customer solutions. The Training Manager will play a crucial role in supporting our client’s digital transformation. They will take the lead on training activities for the replacement of a complex enterprise solution for a public sector client. This is a hybrid role with regular attendance to our Belfast office required.
Key Responsibilities:
- Perform a full Training Needs Analysis (TNA) to identify the specific training needs for client’s teams, departments, or business units based on their job roles, experience/knowledge and performance expectations.
- Collaborate with senior management and project teams to understand the training requirements and align them with the organisation’s digital transformation goals and broader organisational strategies to enable the development of a Training Strategy for the new solution and subsequently the detailed Training Plan (schedule).
- Work alongside the Project delivery team and Change Management to design and develop the supporting materials for an effective training program, utilising a mix of in-person, virtual, and self-paced training methods including user manuals, e-learning modules, videos and classroom-based sessions and mentoring.
- Evaluate training effectiveness through assessments, surveys, and feedback.
The successful candidate should have at least 5 years previous experience leading the analysis, design, development and delivery of the training of complex enterprise solution implementations and:
- Proficiency in conducting task analysis to correlate requirements with employee capabilities and identify specific knowledge and skills required.
- Experience scheduling complex modular based training for a significant audience base.
- Experience adapting and delivering innovative training solutions.
- Excellent written and oral communication skills, essential for training development and to enable management reporting.
- Problem-Solving – Ability to identify training challenges before developing a solution.
- Organisational Skills – Ability to multi-task in a high paced environment and manage time effectively to meet the Project training goals.
- Design and execute effective training programs within an agile or waterfall project.
- Leverage technology to plan and create training materials in a variety of media e.g. handouts, presentations, videos, online contextual help etc.
No agencies please.
Training Manager - Learning & Development employer: ITS Computing Ltd
Contact Detail:
ITS Computing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager - Learning & Development
✨Tip Number 1
Familiarise yourself with the latest trends in digital transformation and training methodologies. Understanding how these concepts apply to complex enterprise solutions will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the Learning & Development field, especially those who have experience in public sector training. Engaging with them can provide insights into the specific challenges and expectations of the role.
✨Tip Number 3
Prepare to discuss your previous experiences in conducting Training Needs Analyses (TNA). Be ready to share specific examples of how you've identified training needs and developed strategies that align with organisational goals.
✨Tip Number 4
Showcase your ability to leverage technology in training delivery. Be prepared to discuss various tools and methods you've used to create engaging training materials, as this is crucial for the role.
We think you need these skills to ace Training Manager - Learning & Development
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Training Manager in Learning & Development. Familiarise yourself with the key tasks mentioned in the job description, such as conducting Training Needs Analysis and collaborating with project teams.
Tailor Your CV: Highlight your relevant experience in training management, especially any work related to complex enterprise solutions. Use specific examples that demonstrate your proficiency in task analysis, scheduling training, and developing innovative training solutions.
Craft a Compelling Cover Letter: In your cover letter, address how your skills align with the company's digital transformation goals. Mention your communication skills and problem-solving abilities, providing examples of how you've successfully managed training challenges in the past.
Showcase Your Training Materials: If possible, include links or attachments of training materials you've developed, such as user manuals, e-learning modules, or videos. This will give the hiring team a clear idea of your capabilities and creativity in designing effective training programs.
How to prepare for a job interview at ITS Computing Ltd
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in leading training for complex enterprise solutions. Highlight specific examples where you conducted Training Needs Analyses and how you tailored training programmes to meet diverse audience needs.
✨Demonstrate Your Communication Skills
Since excellent written and oral communication skills are essential for this role, practice articulating your thoughts clearly. Consider preparing a brief presentation on a training topic relevant to the job to showcase your ability to convey information effectively.
✨Discuss Innovative Training Solutions
Think of examples where you've adapted or delivered innovative training solutions. Be ready to explain how you leveraged technology to create engaging training materials, such as e-learning modules or videos, and the impact they had on training effectiveness.
✨Prepare for Problem-Solving Scenarios
Anticipate questions that assess your problem-solving abilities. Prepare to discuss specific challenges you've faced in training delivery and how you identified and resolved them, demonstrating your proactive approach to overcoming obstacles.
